Hotels near Lightwater Country Park

"Lovely room with comfortable bed. Very friendly and professional staff. Could do with hot plates for hot breakfast and disappointing coffee but otherwise super breakfast with cold and hot buffet. Book a bed and breakfast room if you will require breakfast. Restaurant food prices expensive. "

"Great room "

"The Spa was the best thing I enjoyed at this hotel thank you Needs an undercover visit to iron out some of the issues I'm not putting on here. Food and Drink very expensive for what you get Thats all on here "

"The first room we were allocated looked as though the beds had been sat on, so we asked for a different room, and that one was fine. Soap and shower gel were the only toiletries provided and meagre amounts of tea and coffee were in the room. More was given on request and plant based milk too, which was great. We didn't eat at the hotel because as a vegan and a vegetarian, suitable food choices were limited, plus the information we were given was that, because we were staying out of season some services were unavailable. The Receptionist was helpful, though some issues (like how to get the TV to work, or the heating or wifi) could be resolved by providing more information in the room. Overall, the accommodation was suitable for the purposes of our stay."

"Lovely settling but no restaurant facilities "

"I recently stayed at the Village Hotel Bracknell for a 1-night family stay (2 adults, 2 kids). The experience was unfortunately ruined by poor communication and rude staff. Room Issues Our family room was unbearably hot due to a broken AC. I reported this at 7:00 PM before dinner. When we returned at 9:00 PM, it was still broken. Reception initially claimed no other family rooms were available. Only after significant persuasion were we finally given two double rooms. I appreciate the eventual resolution, but it shouldn't have been a long winded negotiation. Dinner Disaster At our 7:00 PM dinner, no one warned us about kitchen delays or how the kids' meals worked. We waited a full hour for food (30 minutes for starters, 30 minutes for mains). To make matters worse, my son’s chicken tenders never arrived. When I asked, I was finally informed there was a "children's buffet." Had we known this when seated, we wouldn't have made hungry kids wait an hour for a missing meal. Breakfast Rudeness The next morning, the manager assigned us a table that wasn't made up yet. We placed our water beakers down, and a waitress rudely scolded us for putting items on an un-set table. I reported her unprovoked rudeness directly to the manager, who offered absolutely no apology. Basic hospitality and communication were entirely missing during our stay. Would not recommend unless you don't mind the poor customer service levels."

"Clean room, excellent staff amazing facilities "

"We really enjoyed the location, which was ideal for our needs. Everything was easy to access, and there were plenty of shops and restaurants within walking distance. The unit was well equipped, and having elevator access was a real plus. Just don’t forget to pay for parking."

"The room was a good size and spotless, however, the walls are very thin and I was kept awake until 2am by two men talking moderately loudly in the room behind my room. Furthermore, the mattress Ned’s changing as it has two long depressions where occupants lay and a high ridge running the length of the bed. The tv was claimed to be ‘smart’ but was really dump, it struggled to get BBC1 and no streaming services were available. Very disappointing."