1 bedroom, premium bedding, minibar, in-room safe
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Reviews of Banyan Tree Lijiang

5 out of 5
Banyan Tree Lijiang
Yuerong Road, Shuhe, Gucheng District, Lijiang, Yunnan

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 33 reviews" "
Rating 8 - Good. 8 out of 33 reviews" "
Rating 6 - Okay. 1 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay to relax.
I had a most restful time and was so pampered by the attentive and helpful staff. The house-keeping team ensured that I lacked nothing and anticipated my needs, the servers at breakfast, particularly Fancy Yuen, remembers how I liked my coffee and makes it each day for me.
Stayed 5 nights in Dec 2023
Response from Banyan Tree Lijiang Service Team on 26 Dec,2023
Dear guest,A La Laq Lei（Local Naxi greetings）Thank you very much for staying at Banyan Tree Lijiang and sharing your stay experience with us. Thank you for your praise. We will share this honor with other colleagues and make persistent efforts to create a better vacation experience for you and more guests.

10/10 Excellent

weston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
condition of the property is excellent with great views. It is a taxi ride to most places but I enjoyed it there.
Stayed 3 nights in Oct 2023
Response from Banyantree Lijiang on 15 Nov,2023
Dear guest,A La Laq Lei（Local Naxi greetings）Thank you very much for staying at Banyan Tree Lijiang and sharing your stay experience with us. Thank you for your praise. We will share this honor with other colleagues and make persistent efforts to create a better vacation experience for you and more guests.Banyan Tree Lijiang Service Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location, fine views, but the hotel is in need of considerable renovation. It is not the marvelous place it used to be.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing stay at Banyan tree Lijiang
Banyan tree Lijiang is a lovely resort close to Shuhe old town. The architecture of the resort has an ancient look with Jade dragon snow mountain as their backdrop. Convenient location to visit Lijiang’s attraction. After a day’s touring around, you can soak in their soothing spa to iron away the aching muscles. Me and my daughter had a lovely time staying there.

8/10 Good

Winnie Win Chi

Liked: Staff & service
Disliked: Property conditions & facilities
Not worth the money!
The condition of the hotel is very worn out. Cleanliness is below satisfactory.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perdent stay in idyllic setting. Great villas and very good staff.
Stayed 5 nights in Aug 2017

8/10 Good

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a gem for escaping the normal life
excellent place to escape the mundane world for romance, relaxation and inner peace. a gem next to the historical old town, easy access to the snow mountain, and excellent service and amenities. but food quality can be improved, don't have a good wine collections or cocktails.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, location and service. We really enjoyed our stay!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blue Skys
Beautiful place and great hotel - perfect getawat location for blue skys, clear aire and culture

10/10 Excellent

Judy, San francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property
Definitely up to banyan tree standards. Expensive but worth the splurge.

10/10 Excellent

june

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly Beautiful
This is the best high end hotel I've ever stayed at. It's beautiful and makes you feel really special. The in-room dining BBQ is very fun. The only downsides are that the staff don't speak English very well, and that the hotel tours and treks are 3 times the price of what you'd get if you just negotiated with a local driver.
Response from MarcomLJ on 1 Nov,2014
Dear guest, Thank you very much for your very positive observations that you have shared and for choosing Banyan Tree Lijiang. We have taken note of your comments and shared them with our respective teams and while appreciating the positive experience that you have shared, we also seriously look and make initiate corrective action for any areas that we have failed to meet your expectations. We thank you again for the time taken and truly appreciate your feedback. Kind regards,

10/10 Excellent

Michael, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View
The best part of the stay was waking up to the view of beautiful Jade Dragon Snow Mountain - virtually at the foot of the bed. I believe that all the suites in the hotel have this view.
Main Courtyard
Registration Courtyard
Resgistration
View from room

8/10 Good

James, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, decent staff, but a bit far
hotel was very well maintained, in a spacious area with a spectacular view of the mountain. the room was very clean and spacious. the hotel staff was courteous but helpful. however, the bar hostess did not speak much english so it was a bit difficult to communicate. location is very far from city center so it's a hassle going in and out of the hotel to the city center. otherwise, a great place to find tranquility in an already tranquil city.

10/10 Excellent

Torunn, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious hotel in beautiful surroundings.
Lovely hotel in beautiful surroundings. Great spa with excellent messages. Friendly and most helpful staff. Distance to the rooms could be on the long side, it is a big resort. Highly recommended.

10/10 Excellent

Boris, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Amazing Amazing!
The best hotel with nicest service i have ever been to! It may be a little bit different if you cant speak chinese, as some of the personal cant speak that good english! But for me the stay was perfect! Dont take the normal room, go for a villa! The night was just beautiful. You can open up your bedroom, looking over your pool... The clouds, the plants, everything is moving. Plus you have a nice stereo system and i had an amazing cd in it! Try it, you wont regret!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常宜人的家庭旅行
丽江悦榕庄景色很美，酒店就像个大园林，很让人放松。虽然是老酒店，但设施并不感觉老旧，维护比黄山悦榕庄好多了。 定的泡池别墅，酒店早早消毒并准备好了泡池。出去古城步行了一天后泡泡别提多惬意了。 服务也很贴心，工作人员很多很淳朴热情，前台的Nancy和餐厅的Fancy都给了我们很多帮助！
Stayed 2 nights in Sep 2022

10/10 Excellent

Chenguang, Upland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent, absolutely my first choice to come next time. Room is ready big and quiet to stay.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
位置还OK，离玉龙雪山很近 服务上没啥特色
Stayed 1 night in Mar 2021
Response from 丽江悦榕庄宾客服务团队 on 4 Apr,2021
尊敬的宾客： A La La Le(纳西问候语“您好”） 感谢您选择丽江悦榕庄入住并和我们分享您的体验。很抱歉服务方面没有达到您的期望，我们也将在以后不断提升酒店的整体服务水平，做到个性化，细致化，人性化的服务，以后再您下次入住时能带给您更好的入住体验，也期待您的再次入住！

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
悦榕庄是我最喜欢的品牌饭店，虽然丽江悦榕庄有点年份装修有些需要改善的地方，但软体服务还是非常棒的 按摩池别墅小孩的最爱，但水温如果能在调高一点会更好，9月晚上泡在水里还是会冷，但床真的好舒服好好睡 早餐还是一样丰盛好吃
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得一住
就在玉龙雪山附近，酒店进去大门非常开阔，目光所及就是雪山。老牌酒店该有的都有，占地面积很大，进出要约电瓶车接送，当然自己走也可以，天不冷就行。比起新开酒店，又好像差了点什么，有卫星电视，没有网络电视（本来我们还想看亲爱的客栈来着）。另外可能为了私密性，花园套房的花园被整个围墙包围，略感压抑。 朋友生日，提前给酒店电话，酒店送了蛋糕和红酒，然后没有配蜡烛有点欠缺。 出门右转几百米就是束河古镇，总的来说还是很方便的。早餐非常棒，简直可以说应有尽有了，后悔没有早点起来吃早饭。餐厅外面是个大鱼池，可以跟吧台要专用的鱼食来喂鱼。很是舒适自在。
Stayed 1 night in Nov 2017
尊敬的客人， 感谢您选择入住丽江悦榕庄，以及用您的宝贵时间与我们分享您的入住体验。丽江悦榕庄是一所伫立于玉龙雪山脚下的心静轩，希望为您带来静谧，浪漫、私密的度假体验。 酒店位于束河古镇北门附近，步行至束河古镇仅10分钟路程，距白沙古镇和大研古镇也仅需要10分钟车程。酒店所有员工都热诚欢迎来自四面八方的游客到丽江和丽江悦榕庄来，希望您在丽江悦榕庄度过一段难忘的旅行体验。酒店建筑风格结合简约徽派与当地纳西特色建设而成，灰墙屋檐、流水从房间流淌而过，为您营造旅行中的心静轩。 我们真诚的感谢您通过携程旅行网分享您的体验，我们期待您的下次光临。 同时，我们向您推荐其它悦榕庄酒店及度假村，开启您的感官圣殿之旅！ Alex Wang

6/10 Okay

Verified traveller

Liked: Room comfort
Nicht mehr auf Banyan Tree Niveau...
Dieses Banyan Tree ist leider nicht mehr auf dem üblichen Standard. Renovationen dringend notwendig sowie Management auf Level zu bringen. Momentan sind die Leistungen nicht in Relation mit den verlangten Preisen.

10/10 Excellent

lun shu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

mo, 北京

Liked: Cleanliness, staff & service, property conditions & facilities
原本很期待
没有想象中的好，酒店中的香味可能其他人喜欢，我的鼻子过敏，虽然及时拿走了，可是鼻炎还是犯了，非常难受的睡了一宿。
Response from MarcomLJ on 4 Apr,2015
尊敬的宾客： 感谢您选择入住丽江悦榕庄，在您入住期间给您带来的不便请允许我们向您表达最诚挚的歉意。关于您提到的关键点我们已积极做出调整，期待您的下次入住将拥有一个更加愉悦而舒适的体验，再次感谢您的分享，真诚的期待着您再次光临丽江悦榕庄！

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Riitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tyylikäs hotelli
Hotelli sijaitsee noin puolen tunni ajomatkan päässä Lijiangin vanhasta kaupungista aivan Suhon kylän lähellä. Hotelli oli todella hyvä kaikin puolin. Saimme upgraden isoon villaan, koska hotelissa oli vähän asiakkaista. Villa oli iso, siisti, kauniisti kalustettu. Joka päivä yllätyslahja odotti vuoteelle. Kaiken kruunasi villan edessä ollut oma lämmin poreallas, jossa nautimme aamuisin auringon noususta ja iltaisin tähtitaivaasta. Aamiainen monipuolinen ja hyvä. Ravintoloiden taso muutoin keskinkertainen. Palvelu ensiluokkainen.

10/10 Excellent

みのぽん

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
サービスがとてもよかったです。特に次の大理に移動するのにホテルのタクシーをチャーターしたのですが、目的地で降りるときうっかり息子のバッグを取り忘れてしまったのです。二日後に気付いて、ホテルに電話しても「見当たらない」との返答でしたが、マネージャーのメルアドにメールしたら、念入りに調べてくださり、とうとう息子のバッグを探してくれました。ホテルならではの丁寧な対応に感動しました。