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Reviews of Kapetanios Odysseia Hotel

3 out of 5
Kapetanios Odysseia Hotel
Enaerios Complex, 28th October & Makarios III Ave, Limassol

Reviews

8.4

Very good

Rating 10 - Excellent. 164 out of 451 reviews" "
Rating 8 - Good. 205 out of 451 reviews" "
Rating 6 - Okay. 60 out of 451 reviews" "
Rating 4 - Poor. 16 out of 451 reviews" "
Rating 2 - Terrible. 6 out of 451 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sonya Anne

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff & hotel generally excellent. Only let down but dust bunnies under youngest’s campbed which is easily fixable. Wouldn’t stay there peak season as it would be noisy but for the dates we stayed (early April) it was brilliant.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jeff

Stayed 1 night in Nov 2023
Response from Odysseia Team on 3 Jan,2024
Dear Jeff,Thank you for sharing your comments regarding your stay at our hotel. As Odysseia family, we are very happy to see that your stay met your expectations and that you had a good time. We hope to welcome you again in our hotel as soon as possible. Regards,

8/10 Good

Chad

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Nov 2023
Response from The Odysseia Team on 5 Dec,2023
Dear Chad,Thank you for choosing to stay with us. We are glad to hear that your stay was a memorable one. We look forward to welcoming you back at Odysseia.

8/10 Good

Chris

Liked: Cleanliness, staff & service
Good hotel for the price
Stayed 1 night in Nov 2023
Response from Odysseia on 5 Dec,2023
Dear Chris, We appreciate you sharing your experience so that we can improve moving forward. It's always pleasing to read positive comments about us. We are looking forward to welcoming you back again and we hope your next stay at Odysseia Hotel will be a pleasant journey. Best regards,The Odysseia Team

10/10 Excellent

Yulia, Ca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 7 nights in Nov 2023
Response from The Odysseia Team on 5 Dec,2023
Dear Yulia,We would like to express our sincere thanks for choosing our hotel for your stay, and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to learn that your stay was comfortable and enjoyable. We hope to welcome you again soon.

10/10 Excellent

Ryan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, nice staff, meal , entertainement and clean hotel. Thanks
Stayed 2 nights in Nov 2023
Response from The Odysseia Team on 10 Nov,2023
Dear Guest,Let us thank you for recommending Kapetanios Odyssia after the experience you had with us! We are delighted to hear that you enjoyed your stay at Odysseia Hotel and that our staff was a positive part in your experience. We hope to have the chance to welcome you back at Odysseia Hotel in the nearest future.Best Regards,

2/10 Terrible

nazem

Liked: Cleanliness
Excellent
Stayed 4 nights in Oct 2023
Response from The Odysseia Team on 29 Oct,2023
Dear Guest,We think there was a mistake either in your ratings or your comments.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice food, walking distance
Friendly staff, room with sea view, nice breakfast and dinner, walking distance, beach aross the street.
Stayed 2 nights in Oct 2023
Response from The Odysseia Team on 10 Nov,2023
Dear Guest,We are very happy you chose Odysseia Hotel for your stay in Limassol. We are proud to know that you enjoyed the delightful breakfast and professional staff. We would love to have the chance to welcome you back in Limassol for another stay.With Best Regards,

10/10 Excellent

KOTSIFAKOS E.

Stayed 1 night in Oct 2023
Response from The Odysseia Team on 5 Dec,2023
Dear Kotsifakos,Thank you for choosing to stay with us. We are glad to hear that your stay was a memorable one. We look forward to welcoming you back at Odysseia. With kind regards

8/10 Good

Cristina

Stayed 1 night in Oct 2023
Response from The Odysseia Team on 15 Oct,2023
Dear Cristina,We appreciate the great rating you have posted and look forward to welcoming you back at Odysseia in the near future.With best regards,

6/10 Okay

Tameo

Disliked: Staff & service
Stayed 10 nights in Sep 2023
Response from The Odysseia Hotel on 15 Oct,2023
Dear Tameo,Thank you for choosing to stay at Kapetanios Odyssia and for posting your review. We have taken into consideration your comments and have shared these with my colleagues. Hope you could give us another opportunity in the future to welcome you back.With sincere regards,

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Good value for money hotel. Nice and clean. Decent food for breakfast. Staff were all friendly, attentive and polite. The hotel decor was a little dated, but it's a good location to walk around Limossol (including the old town). Not much of an ocean view from the balcony.
Stayed 3 nights in Sep 2023
Response from The Odysseia Team on 10 Oct,2023
Dear Guest,First and foremost we would like to thank you for choosing Odysseia for your stay. We are proud to know that you enjoyed our convenient location and polite staff. We hope to have the chance to welcome you back at Odysseia in the nearest future.Kind Regards,

4/10 Poor

Maurice

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not sure how this hotel gets a rating of 8/10
The lobby and location are pleasant. My room was a 'Superior' room and it was VERY tired and grubby. I have never experienced a bed so hard in my life. Maybe if I'd been in priso I wouldn't be able to say that. The bed was so hard that during my first night of 3, I moved from the bed to the settee around 3:00am and slept on that for the remainder of the stay. When I asked, I was told all beds are the same. The bathroom was small with mouldy grout and dirty cornes around the bath. I will NEVER stay here again and I have no idea why i can achieve a rating of 8/10 on Hotels.com The only bright part for me was the lovely staff in the hotel.
Bed so uncomfortable...
Mouldy grout
Broken fittings...
Dirty corners around the bath...
Stayed 3 nights in Sep 2023

8/10 Good

Sarah

Stayed 7 nights in Sep 2023

8/10 Good

Adam

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Quick stop
We used the room for the day after a cruise as we had a night flight home. Perfect for what we needed
Stayed 1 night in Aug 2023
Response from The Odysseia Team on 18 Sept,2023
Dear Guest,Thank you for staying at Kapetanios Odyssia. We would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Appreciate your comments and we have shared your feedback with our entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely,

10/10 Excellent

Hanaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

6/10 Okay

Adam

Disliked: Cleanliness, amenities, property conditions & facilities
Standard Room - The room smelled like cigarette smoke, the shower was disgusting and rusted, the bed sheets were stained, the towels were stained, the floor felt greasy, the mirror was dirty overall disappointing.
Stayed 1 night in Aug 2023
Response from The Odysseia Team on 4 Sept,2023
Dear Adam,Thank you for choosing to visit Kapetanios Odyssia. However, it was with concern to note that you were not 100% satisfied with your experience here. Hope you could give us another opportunity in future to welcome you back and prove that we can serve you better.With kind regards,

8/10 Good

Andreas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room and excellent breakfast.Polite efficient staff willing to help.
Stayed 3 nights in Aug 2023
Response from The Odysseia Team on 4 Sept,2023
Dear Andreas,Let us thank you for choosing Odysseia for your stay and we are glad we were able to meet and exceed your expectations. We are very glad to receive your compliments about staff, room and breakfast. We would love to welcome you back in the nearest future.Kind Regards,

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The breakfast staff very helpful and friendly. Sun beds by pool not available due to being reserved with towels ( very poorly managed by hotel) Location good for beach and other amenities.
Stayed 1 night in Aug 2023
Response from Chrystalla on 14 Aug,2023
Dear Guest,Thank you for staying in Kapetanios Odyssia and sharing your positive rating. We are very glad that you enjoyed your stay and that you were happy with our location. We would love to have the chance to welcome you back in Limassol for another stay.With Best Regards,The Odysseia Team

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown.
Stayed 1 night in Aug 2023
Response from Chrystalla on 7 Aug,2023
ear Guest,Thank you for choosing to stay at the Kapetanios Odyssia. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are delighted to hear that you enjoyed our hotel and you were happy with your room and you enjoyed your stay and that our staff provided you with great service. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Best Regards,

8/10 Good

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Yoav

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Seda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the Familiy Stay
We stayed for 1 night with my familiy and it was very comfortable for us. Very safe for the children and enjoyed with the child’s pool. The beach is just walking distance crossing the road. Very delicious dinner and breakfast served. So I really recommend for the familiy stay. Thanks for helpful staff as well.
Stayed 1 night in Jul 2023
Response from Chrystalla on 8 Aug,2023
Dear Guest,Thank you very much for choosing Kapetanios Odyssia for your accommodation. It's a pleasure to hear that you enjoyed the variety of the breakfast and the attentiveness of our staff. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Kind Regards,

4/10 Poor

Adam, WEST BYFLEET

Stayed 1 night in Jul 2023

10/10 Excellent

Hasan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berry good hotel with perfect friendly staff
Stayed 5 nights in Jun 2023

10/10 Excellent

Paul

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent value, clean and pleasant
Stayed 1 night in Jun 2023

6/10 Okay

MARK

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Terrible parking got parked in nearly missed the flight , indifferent staff , great location
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 7 nights in Jun 2023

6/10 Okay

Panayiota

Disliked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

Zoltán

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow
Stayed 1 night in May 2023

10/10 Excellent

Xavier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was nice.
Stayed 2 nights in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Property was kept spotlessly clean. Breakfast had plenty of options available. Good amenities. Room had everything i need. Just back from the beach so view is limited but road noise is greatly reduced.
Stayed 12 nights in Apr 2023

10/10 Excellent

leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant good location good service the only problem is that people are smoking on the terrace and you can fill it everywhere I was very surprised that the hotel was mixed non smoking and smoking people!
Stayed 3 nights in Apr 2023

10/10 Excellent

shalom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

IOAN, Phoenix

Liked: Staff & service, amenities, property conditions & facilities
All okay
Stayed 2 nights in Mar 2023

10/10 Excellent

Emese

Travelled with partner
Liked: Staff & service, amenities
Amazing staff!
Stayed 2 nights in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed the experience especially the help at reception on our arrival

8/10 Good

Allen

Stayed 2 nights in Oct 2022

10/10 Excellent

stefanos

Stayed 5 nights in Oct 2022

10/10 Excellent

Renee

Liked: Staff & service, amenities, property conditions & facilities
good location friendly and welcoming staff
Stayed 3 nights in Oct 2022

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, staff & service
Thank you for a great service
Stayed 3 nights in Oct 2022

6/10 Okay

Dala

Stayed 5 nights in Sep 2022

6/10 Okay

Tom

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good for a quick stop if you’re in the city for other reasons - the location is excellent and the parking is super convenient. However the decor and rooms feel like the 1970s. There is also a very strong smell of cigarette smoke throughout the hotel - likely because it’s not been refurbished since smoking indoors was banned. All in all - pleasant but really would not stay here again.
Stayed 1 night in Sep 2022

10/10 Excellent

Maria

Stayed 1 night in Sep 2022

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Everything was good except the bathroom and shower was too tiny.
Stayed 12 nights in Aug 2022

6/10 Okay

Harrys

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
great location, old hotel, not value for money
service is good, staff is great and very friendly/helpfull. great location. hotel really old though, needs urgent renovation
Stayed 4 nights in Aug 2022

10/10 Excellent

Alexandra

Stayed 3 nights in Aug 2022
Response from Eva Kapetaniou on 23 Aug,2022
Thank you so much for such a great review.

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Eva Kapetaniou on 23 Aug,2022
Thank you so much for such a great review.