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Reviews of Dom Pedro Lisboa

5 out of 5
Dom Pedro Lisboa
Avenida Engenheiro Duarte Pacheco 24, Lisbon

Reviews

9.0

Wonderful

Rating 10 - Excellent. 618 out of 1005 reviews" "
Rating 8 - Good. 293 out of 1005 reviews" "
Rating 6 - Okay. 66 out of 1005 reviews" "
Rating 4 - Poor. 20 out of 1005 reviews" "
Rating 2 - Terrible. 8 out of 1005 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and travel to all sites in Lisbon. The five star rating is well deserved!!
Stayed 1 night in Mar 2024

2/10 Terrible

Gretchen

Disliked: Cleanliness, staff & service, property conditions & facilities
If you want a star 5 property that has NO phone, computer, or any technology in your room and sit in a moldy sauna, as well as taking a taxi to go anywhere, and THEY WILL NEVER FILL your water in room like all the other hotels I stayed in Scotland and Spain that were 5 star hotels, and they wash your “cafe” cups in your sink by washing them literally in bathroom sink, and charge you for drinks you did not take (I got extra soda and water) Oh! It’s hot in your room (you can’t turn the AC down) if a 1985-1995 room is for you at their price, this is the hotel for you. I hated it. They also could have warned us that their military would be there and cut you off and watch every second. That was ridiculous.
Stayed 5 nights in Mar 2024

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from CM on 20 Mar,2024
Dear Mr. Ashley,We are truly grateful for the review you shared about your experience with us.Creating a memorable and enjoyable experience for our guests is our top priority and it is incredibly rewarding to see that reflected in your review.Once again, thank you for choosing Dom Pedro Hotel for your stay in Lisbon and we look forward to the pleasure of welcoming you back soon!Kind regards,Carina Mateus - Guest Experience Manager

10/10 Excellent

Rodney Chester

Liked: Cleanliness, staff & service, property conditions & facilities
A really first class hotel whose outstanding staff offered service which was impeccable in every way.
Stayed 4 nights in Feb 2024
Response from CM on 22 Feb,2024
Dear Mr. Rodney Chester,Thank you for taking the time to leave such a heartwarming comment about your recent stay with us. We are thrilled to hear that you found our hotel to be "first class" and that our staff provided service that was "impeccable in every way." It is a pleasure to know that we were able to make your stay comfortable and memorable.Should your travelplans bring you back to Lisbon, we would be absolutely delighted to welcome you once again!Best regards,Carina Mateus - Guest Experience Manager

8/10 Good

Jim

Stayed 4 nights in Jan 2024
Response from CM on 23 Jan,2024
Dear Mr. Jim,Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. We are delighted to know that you enjoyed your experience with us.It was a pleasure to have had you as our guest and we look forward to welcoming you back soon.Kind regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Lu

Stayed 3 nights in Dec 2023
Response from CM on 26 Jan,2024
Dear Mr/s. Lu,Thank you for taking the time to leave such a wonderful review! We are delighted to learn that you had an enjoyable experience during your stay and that you appreciated our services and facilities. It was a pleasure to have had you as our guest and we look forward to welcome you back soon!Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended
Stayed 5 nights in Dec 2023
Response from CM on 9 Jan,2024
Dear Ms. Laura,Thank you for taking the time to share your positive review regarding your recent stay with us. We are thrilled to understand that you had a great experience.It is truly rewarding to know that we succeeded in making your stay enjoyable and we look forward to welcome you back soon.Best regards,Carina Mateus - Guest Experience Manager

8/10 Good

Mikhail, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from CM on 15 Dec,2023
Dear Mr. Mikhail,Thank you for sharing your review.Your feedback is invaluable and we greatly appreciate your willingness to share your experience regarding your recent stay with us.It was a pleasure to have you as our guest and we look forward to welcome you back soon. Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Mike

Stayed 1 night in Dec 2023
Response from CM on 11 Dec,2023
Dear Mr. Mike,Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. We are delighted to know that you enjoyed your experience with us.It was a pleasure to have had you as our guest and we look forward to welcome you back soon.Kind regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

ERIC S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from CM on 11 Dec,2023
Dear Mr. Eric S, Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. It is a pleasure to understand that you enjoyed your experience with us and we look forward to welcome you back soon. Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Courtney

Liked: Property conditions & facilities
Loved staying here! Rooms were huge, service was great! And everything was an easy Uber ride away!
Stayed 1 night in Nov 2023
Response from CM on 27 Nov,2023
Dear Ms. Courtney,Thank you for taking the time to leave such a wonderful review! We are delighted to hear that you had an enjoyable experience during your stay and we are thrilled to know that you appreciated our services and facilities. It was a pleasure to have you as our guest and we look forward to welcome you back soon!Best regards, Carina Mateus - Guest Experience Manager

8/10 Good

Lourdes, Coral Springs

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Staff was very nice and helpful. Breakfast offered for $19 euros was fantastic. My only complaint was the heat in the room was ridiculous and the a/c was switched off so we couldn’t cool the room.
Stayed 2 nights in Nov 2023
Response from CM on 21 Nov,2023
Dear Ms. Lourdes,Thank you for your kind comments regarding your recent stay with us.It is always a pleasure to hear that we were able to provide a positive experience.We would like to address your concern about the ac and high temperatures for this time of year. We apologize for any discomfort this may have caused as we understand that temperature preferences can vary from person to person and with the unusual weather conditions finding a temperature that suits everyone becomes quite challenging.We take your feedback very seriously, as your comfort is of utmost importance to us.Thank you, once again, for choosing Dom Pedro Lisboa Hotel and we look forward to the opportunity to welcome you back in the future.Best regards,Carina Mateus - Guest Experience Manager

6/10 Okay

Lucille, Oakland Park

Travelled with group
Disliked: Cleanliness
We found bed bugs. Fortunately the staff was very responsive and moved our rooms immediately. Manager also discounted our room cost.
Stayed 3 nights in Nov 2023
Response from CM on 20 Nov,2023
Dear Mrs. Lucille, Thank you for sharing your experience with us. We feel terribly sorry that you had gone through this unpleasant and uncommon situation as we understand how distressing it must have been to encounter this situation. Please allow us to assure you that this unpleasant occurrence does not reflect our usual standards, actually these incidents have become an unfortunate challenge in various parts of Europe and we are not exempt from this concern.We have been awarded with the "Clean & Safe" certification by "Turismo de Portugal", the Portuguese National Tourist Office.This certification is a testament to our dedication to upholding strict rules and rigorous measures set by this organization.Therefore, our mattress maintenance program includes regular cleaning and sanitization procedures specific to our sector and additionally, mattresses that have reached the end of their lifespan are promptly replaced.We take this matter very seriously and we are continuously working to enhance our procedures to prevent any such issues from happening again. We would like to emphasize how important your comfort and contentment are to us and we hope that our gesture of goodwill demonstrated our dedication to your satisfaction. Please accept our sincere apologies once again, we hope to have the opportunity to restore your confidence in our Hotel in the future. Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

jim, Bloomfield

Stayed 2 nights in Nov 2023
Response from CM on 7 Dec,2023
Dear Mr. Jim,Thank you for taking the time to share your review regarding your recent stay with us. We are delighted to know that you enjoyed your experience and we look forward to welcome you back soon!Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Hong Beom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. My family was so pleased to stay there and enjoy the top level service provided by great staffs. If I visit Lisbon again, I would stay here again. Strongly recommended!!
Stayed 6 nights in Nov 2023
Response from CM on 15 Nov,2023
Dear Mr/s. Hong Beom,Thank you for taking the time to share your positive experience, especially regarding our exceptional staff.It is heartening to hear that their efforts made a positive impact on your stay and we will be sure to pass along your compliments to them.Thank you for choosing Dom Pedro Hotel for your stay in Lisbon, we look forward to welcome you back soon!Best regards,Carina Mateus - Guest Experience Manager

8/10 Good

Pavani, Yorktown Hgts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from CM on 7 Dec,2023
Gentile Sig. Pavani,Grazie per aver condiviso le vostre impressioni sul vostro recente soggiorno presso Hotel Dom Pedro Lisboa. Apprezziamo sinceramente il vostro feedback e siamo lieti di sapere che avete apprezzato la vostra esperienza. Ci auguriamo sinceramente di potervi ospitare nuovamente in futuro! Cordiali saluti, Carina Mateus - Guest Experience Manager

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful property with great views. It was not real close to shopping, but we were tourists who had no prior knowledge about Lisbon. We stayed there for 2 days after a cruise based on social media recommendations.
Stayed 2 nights in Oct 2023
Response from CM on 13 Nov,2023
Dear Ms. Judy,Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. We are delighted to know that you enjoyed your experience with us.It was a pleasure to have you as our guest and we look forward to welcoming you back soon.Kind regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. Comfortable bed, fruit, chocolate service daily. Great staff and cleanliness. Would absolutely stay again!
Stayed 6 nights in Nov 2023
Response from CM on 13 Nov,2023
Dear Guest,Thank you for taking the time to leave such a wonderful review! We are delighted to hear that you had an enjoyable experience during your stay and we are thrilled to know that you appreciated our services and facilities. It was a pleasure to have you as our guest and we look forward to welcome you back soon!Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from CM on 13 Nov,2023
Dear Ms. Rochelle,Thank you for taking the time to leave such a wonderful review! We are delighted to know that you enjoyed your experience with us and we look forward to welcome you back soon!Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Habib Georges, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 7 nights in Oct 2023
Response from CM on 13 Nov,2023
Dear Mr. Habib Georges,Thank you for sharing your review.Your feedback is invaluable and we greatly appreciate your willingness to share your thoughts regarding your recent stay with us.It was a pleasure to have you as our guest and we look forward to welcome you back soon. Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from CM on 6 Nov,2023
Dear Guest,Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. We are delighted to know that you enjoyed your experience with us and we look forward to welcome you back soon.Kind regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Erik

Stayed 1 night in Nov 2023
Response from CM on 6 Nov,2023
Dear Mr. Erik,Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. We are delighted to know that you enjoyed your experience with us.It was a pleasure to have had you as our guest and we look forward to welcome you back soon.Kind regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Patricia

Liked: Staff & service, amenities, property conditions & facilities
Old World charm and decor was amazing. Rooms were very large and roomy.
Stayed 4 nights in Oct 2023
Response from CM on 2 Nov,2023
Dear Ms. Patricia,Thank you for taking the time to leave such a wonderful review! We are delighted to know that you enjoyed your experience with us and we look forward to welcome you back soon!Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Guo Dong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are friendly, knowledgeable, and readily to assist.
Stayed 2 nights in Oct 2023
Response from CM on 2 Nov,2023
Dear Mr/s. Guo Dong,Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. We are delighted to know that you enjoyed your experience with us.And thank you for recognizing our staff's excellence, we will make sure to pass on your kind words to all of them.It was a pleasure to have you as our guest and we look forward to welcome you back soon.Kind regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Kudos to ALL the front desk staff for the help in getting our package back home safe. Hotel it beautiful, comfortable and breakfast buffet was amazing. KUDOS to all the Staff.
Stayed 2 nights in Oct 2023
Response from CM on 13 Nov,2023
Dear Mr. Antonio,Thank you for taking the time to leave such a wonderful review! We are delighted to hear that you had an enjoyable experience during your stay and we are thrilled to know that you appreciated our services and facilities. It was a pleasure to have you as our guest and we look forward to welcome you back soon!Best regards, Carina Mateus - Guest Experience Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from CM on 29 Oct,2023
Dear Guest,Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. It is a pleasure to understand that overall you enjoyed your experience with us. We look forward to welcome you back soon. Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

MAHSATI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from CM on 28 Oct,2023
Dear Mr/s. Mahsati,Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. We are delighted to know that you enjoyed your experience with us.It was a pleasure to have you as our guest and we look forward to welcome you back soon.Kind regards, Carina Mateus - Guest Experience Manager

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are hard and internet sucks, but still a very nice hotel. Quite a lot of traffic around this area all the time so plan accordingly if you plan on driving or taxiing.
Stayed 4 nights in Oct 2023
Response from CM on 28 Oct,2023
Dear Mr. Eric,Thank you for sharing your review.Your feedback is invaluable and we greatly appreciate your willingness to share your thoughts regarding your recent stay with us.It was a pleasure to have you as our guest and we look forward to welcome you back soon. Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

yeonhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from CM on 28 Oct,2023
Dear Mr/s. Yeonhee,Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. We are delighted to understand that you had such a fantastic experience with us.It was a pleasure to have you as our guest and we would be honored to welcome you back soon!Best regards,Carina Mateus - Guest Experience Manager

10/10 Excellent

Baharak, Woodlandhills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel by great management and very clean the staff was all professional and so welcoming with great attitude that was expected for this 5 star hotel ,,, I rated this hote 5 star as well not just for the ⭐️but for the hotel all staff that by their great services were the real stars in the Dom pedro hotel ,,,, the most important good point about hotel was its location easy access to the historical place by bus or uber or even walking and by 738 bus has 25 min access to airport at the end I highly recommend this beautiful elegant hotel to all
Response from CM on 23 Oct,2023
Dear Mr/s. Baharak,Thank you for taking the time to leave such a wonderful review! We are delighted to know that you enjoyed your experience with us and we look forward to welcome you back soon!Best regards, Carina Mateus - Guest Experience Manager

6/10 Okay

Mallory

Travelled with family
Disliked: Amenities
Hotel was pretty but definitely not 5 star. Beds were not comfortable at all, bedding was scratchy and old. No comforters just old quilts with thin covers. Never refilled our coffee station or free water, spa looked way better in the pictures. Hot tub was an old plastic one that they covered in wood. Our sheets were not changed and staff was aloof and unapproachable. Never once greeted us as we walked by or even looked at us.
Stayed 3 nights in Oct 2023
Response from CM on 2 Nov,2023
Dear Ms. Mallory,Thank you for sharing your feedback regarding your recent experience with us. We take your comment very seriously, your comfort is of utmost importance to us and we sincerely apologize for any inconvenience you experienced.We appreciate your honesty and we will take your feedback into consideration as we continually strive to improve our amenities and accommodations.Thank you once again for your valuable feedback and we look forward to welcome you back soon.Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

MAHSATI

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from CM on 23 Oct,2023
Dear Mr/s. Mahsati, Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. It is a pleasure to understand that you enjoyed your experience with us. We look forward to welcome you back soon. Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Nevaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Again thanks excellent
Stayed 2 nights in Oct 2023
Response from CM on 16 Oct,2023
Dear Mr. Nevaldo,Thank you for taking the time to leave such a wonderful review! We are delighted to hear that you had an enjoyable experience during your stay and we look forward to welcome you back soon!Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Jacoba, Coral Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good Peoples and Exelent Place
Stayed 7 nights in Jul 2023
Response from CM on 16 Oct,2023
Dear Ms. Jacoba,Thank you for taking the time to leave such a wonderful review! We are delighted to hear that you enjoyed your experience with us and we look forward to welcome you back soon!Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Arkady

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the people were very friendly and helpful. We had a great stay!
Stayed 5 nights in Oct 2023
Response from CM on 11 Oct,2023
Dear Mr/s. Arkady,Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. We are delighted to know that you enjoyed your experience with us.And thank you for recognizing our staff's excellence, we will make sure to pass on your kind words.It was a pleasure to have you as our guest and we look forward to welcome you back soon.Kind regards, Carina Mateus - Guest Experience Manager

8/10 Good

Pauline, Santa Barbara

Travelled with partner
Liked: Cleanliness, staff & service
Very nice room and bathroom. The air conditioning could not keep the room cool (friend also had this problem in another room). VIP room offered only water/soda/coffee.
Stayed 3 nights in Oct 2023
Response from CM on 11 Oct,2023
Dear Ms. Pauline, Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. It is a pleasure to understand that overall you enjoyed your experience with us. We look forward to welcome you back soon. Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Khashayar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. The staff was very friendly.
Stayed 3 nights in Sep 2023
Response from CM on 11 Oct,2023
Dear Mr/s. Khashayar,Thank you for taking the time to leave such a wonderful review! We are delighted to hear that you enjoyed your experience with us and we look forward to welcome you back soon!Best regards, Carina Mateus - Guest Experience Manager

8/10 Good

faisal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
it was ok
Stayed 3 nights in Oct 2023
Response from CM on 11 Oct,2023
Dear Mr. Faisal, Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. It is a pleasure to understand that overall you enjoyed your experience with us. We look forward to welcome you back soon. Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice area
Stayed 6 nights in Sep 2023
Response from CM on 6 Oct,2023
Dear Mr. Marco,Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. We are delighted to know that you enjoyed your experience with us.It was a pleasure to have you as our guest and we look forward to welcome you back soon.Warm regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from CM on 6 Oct,2023
Dear Mr. Patrick, Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. It is a pleasure to understand that you enjoyed your experience with us. We look forward to welcome you back soon. Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Dean William, covina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff friendly and attentive.
Stayed 4 nights in Sep 2023
Response from CM on 6 Oct,2023
Dear Mr. Dean William, Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. We are delighted to know that you enjoyed your experience with us.And thank you for recognizing our staff's excellence, we will make sure to pass on your kind words.It was a pleasure to have you as our guest and we look forward to welcome you back soon.Kind regards, Carina Mateus - Guest Experience Manager

8/10 Good

Osagie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from CM on 6 Oct,2023
Dear Mr/s. Osagie, Thank you for sharing your review regarding your stay at Dom Pedro Lisboa Hotel. It is a pleasure to understand that you enjoyed your experience with us and we look forward to welcome you back soon!Best regards, Carina Mateus - Guest Experience Manager

8/10 Good

gina, sydney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in good location.helpful staff.room needs a bit upgrading.overall pleasant stay.
Stayed 4 nights in Sep 2023
Response from CM on 6 Oct,2023
Dear Ms. Gina, Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. It is a pleasure to understand that overall you enjoyed your experience with us. We look forward to welcome you back soon. Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Franky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from CM on 6 Oct,2023
Dear Mr. Franky,Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. We are delighted to know that you enjoyed your experience with us.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.Warm regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Murat Gokhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
That was goodness
Stayed 4 nights in Sep 2023
Response from CM on 27 Sept,2023
Dear Mr. Murat Gokhan,Thank you for sharing your kind feedback regarding your recent stay with us.Goodness sounds perfect! I will make sure to share your comment with the entire Dom Pedro Lisboa team!We look forward to welcome you back soon.Best regards,Carina Mateus - Guest Experience Manager

4/10 Poor

Bhupinder, Slough

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 14 nights in Sep 2023
Response from CM on 11 Oct,2023
Dear Mr/s. Bhupinder,Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. We place great importance on ensuring our guests have an exceptional experience and are dedicated to providing quality service to create unforgettable stays.From this perspective, your opinion is extremely important to us and we would like to better understand the reasons that led to your evaluation with a lower score.If you wish, feel free to contact us, lisboa.gem@saviotti.pt.Thank you in advance for your collaboration and we hope to have the opportunity to welcome you again in the future.Best regards, Carina Mateus - Guest Experience Manager

8/10 Good

Mingyi

Travelled with family
Liked: Cleanliness, staff & service
the room is little old
Stayed 3 nights in Sep 2023
Response from CM on 22 Sept,2023
Dear Mr/s. Mingyi,Thank you for taking the time to provide your feedback regarding your recent stay at Dom Pedro Lisboa Hotel. We really appreciate your perspective and we look forward to welcome you back next time you visit Lisbon. Best regards, Carina Mateus - Guest Experience Manager

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from CM on 22 Sept,2023
Dear Ms. Gail, Thank you for sharing your review regarding your recent stay at Dom Pedro Lisboa Hotel. It is a pleasure to understand that you enjoyed your experience with us. We look forward to welcome you back soon. Best regards, Carina Mateus - Guest Experience Manager

8/10 Good

kopel

Stayed 4 nights in Sep 2023
Response from Carina Mateus - Guest Experience Manager on 18 Sept,2023
Dear Mr. Kopel,Thank you very much for choosing Dom Pedro Lisboa.We are glad for having your mind and we hope you had a pleasant stay.Wishing to have the opportunity to welcome you back,Kindest regards

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely in Lisbon
Would go back in an heartbeat. Very clean great breakfast and great location
Stayed 1 night in Sep 2023
Response from Carina Mateus - Guest Experience Manager on 18 Sept,2023
Dear Guest,Thank you very much for choosing Dom Pedro Lisboa and for your kind appreciation. We are very happy for knowing of your satisfaction and we hope you had an excellent stay. Wishing to have the opportunity to welcome you back,Best Regards