All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
They were so construction and I heard the noise at any time of the day and evening, not for too long but it was somehow noisy where I was located. Besides that, it’s ok for 1-3 nights
Dominique
Stayed 4 nights in Apr 2024
6/10 Okay
Cho
29 Apr,2024
Liked: Cleanliness, staff & service
The walls are too thin. Couldn’t fall asleep without my earbuds. I could hear clearly every little noise from the next room, my ceilings and outside of the window.
When we arrived, there was no parking for us to park our cars. It’s not mentioned in the website nor was said when I confirmed my reservation. They were under construction and told us to park 5 miles away from the hotel. In which we had to pay Every single night.
If this was the case, I would never have reserved my hotel room in this location. The reason why we even booked for this hotel was because it was close to the airport and had parking.
Property was quite noisy due to it being near an intersection. Trains running next to it as well. Had trouble finding a place open to eat when we wanted it possibly due to it being Monday.
2 elevators were to slow to accommodate all guests.
Noise from Tran station so loud for night sleeping.
Svetlana
Stayed 1 night in Apr 2024
10/10 Excellent
Jan
Travelled with partner
6 Apr,2024
Liked: Cleanliness, staff & service, amenities
This is a very comfortable hotel for a stay in Lisbon. Room was large and well equipped. Service was excellent. We were tired after touring, so we grabbed a glass of wine and a hamburger in the bar. It was the best burger I had in Portugal! It is located in a busy section downtown, so of course there is noise. Rooms are not soundproof. You can hear crying babies.
Spent 2 nights here. Breakfast was good. Nice helpful staff. Walked to shops and restaurants. Parking garage was 2 blocks away as hotel parking was “broken”. Room size was big.
Booked a double bed and arrived hours before checkin and was given 2 twins at check in time. Zero interest in front reception to rectify situation… Also restaurant had menu to order posted outside- went upstairs and changed and came down to discover it was changed to a buffet. Also charged a 40€ fee at check in that wasn’t mentioned when booking. Room was okay - nothing fancy and no ice to be had…
Overall not worth the money. Wouldn’t stay again.
I liked the area, the room, and the staff. The area is conveniently located to shopping and resteraunts. Parking is a hassle, we had to park offsite. The rooms are clean and the staff are accommodating, the breakfast was good also. I would definitely stay there again.
Nice hotel very good breakfast close to airport. Lots of taxis €10 to and from airport. No tourist attractions in local area but some restaurants. We couldn’t get the air conditioner/ fan to work properly and the room was a bit stuffy.
Gordon
Stayed 1 night in Mar 2024
10/10 Excellent
Daniel A
Travelled with partner
18 Mar,2024
Liked: Cleanliness, staff & service, amenities
Overall was a great experience. Elevators were small and one was broken so it was challenging getting to the lobby occasionally
Very nice staff and reasonably priced. Nice restaurant
Allan
Stayed 1 night in Feb 2024
2/10 Terrible
Pedro
21 Feb,2024
Disliked: Staff & service
Afternoon i had lunch in the Roma hotel evening i brought food from out requested for a plate after waiting half an hour after calling so many times they came and charged me for the plate.I did not complete my 2 days i moved to another hotel.
Pedro
Stayed 2 nights in Feb 2024
6/10 Okay
James
Travelled with partner
11 Feb,2024
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was on a very busy crossroads but was very quiet inside & well appointed. My main issue was with
parking which was supposed to be available but when we asked was told our Opel Corsa was to large a car to park!
We were directed to a car park 1.5 km away in pouring rain
we returned totally soaked through with no help with our bags from the staff who seemed totally uninterested. I never saw any signs for hotel parking & wondered if it really existed.
Room was nice and clean. Bed was comfortable and service was great. Our plane was delayed and we arrived a few minutes before the restaurant closed. Front desk kept our luggage and send us to the restaurant and they still let us order 3 minutes before closing. Food was great.
Good location. Good room size. Huge lobby with good size restaurants with decent food.
Coffee machine should be added to the room. Wifi was spotty in the room.
I was very disappointed. I asked for a quiet room and our room (#411) was about 12 inches (30 cms) from the elevator. Also, the constant noise from the trains kept us awake all night. Hotel looks very shabby from the outside but lobby was nice. Room was very small but appeared clean. Staff was fine. I do not recommend.
This was a night before flying out stay. The hotel is comfortable, spacious room with good lighting. Not many accessible outlets for all the electronic devices, but enough to get by. The hotel provided an early box breakfast (thank you) but it was uninspired. Nearby to metro and easy cabs and Ubers.