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Pousada Palácio de Queluz – Historic Hotel

4.0 star property
Pousada in Sintra with 24-hour front desk and bar/lounge

Choose dates to view prices

Nestled in Queluz, Pousada Palácio de Queluz – Historic Hotel offers a tranquil retreat with dry cleaning/laundry services and a cozy bar. Unwind with luggage storage, concierge services, and WiFi while appreciating the helpful staff that previous guests have praised.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
The current price is S$155
includes taxes & fees
23 Nov - 24 Nov

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Double or Twin Room

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Bidet
Shower/bath combination
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Bidet
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Rainfall showerhead
Bidet
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Map
Largo Palacio Nacional, Queluz, Sintra, 2745191

What's nearby

  • Queluz National Palace - 2 min walk - 0.2 km
  • Estádio da Luz - 8 min drive - 9.6 km
  • Campo Grande - 9 min drive - 10.6 km
  • Jerónimos Monastery - 10 min drive - 10.0 km
  • Belém Tower - 10 min drive - 11.8 km

Getting around

  • Amadora Este Station - 6 min drive
  • Queluz - Belas Station - 12 min walk
  • Lisbon (LIS-Humberto Delgado) - 27 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Esplanada Jamor - ‬12 min walk
  • ‪Burger King - ‬8 min walk
  • ‪Manel dos Caracóis - ‬10 min walk
  • ‪Pau de Canela - ‬14 min walk

About this property

Pousada Palácio de Queluz – Historic Hotel

Upscale pousada located in Queluz
Pousada Palácio de Queluz – Historic Hotel provides amenities, such as dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), concierge services and a front desk safe
  • Multilingual staff, a lift and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Pousada Palácio de Queluz – Historic Hotel include thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with digital channels
  • Daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property is professionally cleaned
Property Registration Number 1506

Property is also known as

Pousada Queluz Lisboa Dona Maria I
Pousada Queluz Lisboa Dona Maria I Hotel
Pousada Queluz Lisboa Dona Maria I Hotel Sintra
Pousada Queluz Lisboa Dona Maria I Sintra
Pousada Palácio Queluz Historic Hotel Sintra
Pousada Palácio Queluz Historic Hotel
Pousada Palácio Queluz Historic Sintra
Pousada Palácio Queluz Historic Hotel Sintra
Pousada Palácio Queluz Historic Hotel
Pousada Palácio Queluz Historic Sintra
Pousada Palácio Queluz Historic
Pousada (Portugal) Pousada Palácio de Queluz – Historic Hotel
Pousada Palácio de Queluz – Historic Hotel Sintra
Pousada de Queluz / Lisboa Dona Maria I
Palacio Queluz Historic Sintra
Pousada Palácio de Queluz – Historic Hotel Sintra
Pousada Palácio de Queluz – Historic Hotel Pousada (Portugal)

Frequently asked questions

Is Pousada Palácio de Queluz – Historic Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Pousada Palácio de Queluz – Historic Hotel?

As of 4 Nov, 2025, prices found for a 1-night stay for 2 adults at Pousada Palácio de Queluz – Historic Hotel on 23 Nov, 2025 start from S$154.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pousada Palácio de Queluz – Historic Hotel?

Self-parking is free at this property.

What time is check-in at Pousada Palácio de Queluz – Historic Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pousada Palácio de Queluz – Historic Hotel?

Checkout is at noon.

Where is Pousada Palácio de Queluz – Historic Hotel located?

Located in Queluz, this pousada is steps from Queluz National Palace and within 6 mi (10 km) of Colombo Shopping Centre and Hospital Santa Cruz. Estádio da Luz and Jamor National Sports Center are also within 6 miles (10 km). Queluz - Belas Station is 12 minutes by foot and Monte Abraão Station is 14 minutes.

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Reviews

Pousada Palácio de Queluz – Historic Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

8.0

Location

9.2

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 166 out of 284 reviews
Rating 8 - Good. 81 out of 284 reviews
Rating 6 - Okay. 26 out of 284 reviews
Rating 4 - Poor. 8 out of 284 reviews
Rating 2 - Terrible. 3 out of 284 reviews

Reviews

10/10 Excellent

Nataliya

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of parking. Very friendly stuff. Very good service. We got bottle of wine and nice plate with cake and strawberries. Very nice breakfast with extra for birthday girl :). Very nice place to stay. Would go back again!
Stayed 1 night in Jul 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Walking distance to restaurants
Stayed 1 night in Jan 2023

4/10 Poor

Natalia

Disliked: Staff & service, amenities, property conditions & facilities
Free parking and good breakfast.

8/10 Good

Jerri

Liked: Cleanliness, amenities, property conditions & facilities
A unique historic hotel, loaded with the charm. Very friendly and helpful staff and wonderful breakfast buffet. Only downside was the air conditioning did not work well. Fortunately for us, we had beautiful weather with cool nights so sleeping with open windows was not a problem.
Stayed 2 nights in May 2025

10/10 Excellent

Beverly

Liked: Property conditions & facilities
Loved having parking and staff was very nice.
Stayed 1 night in Sep 2023

10/10 Excellent

Gretell

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel are wonderful. The best place around is the hotel itself
Stayed 2 nights in May 2023

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so wonderful and make you feel like family. I hope this never changes. The breakfast buffet was absolutely amazing with such a great choice for everyone. Situated in a convenient part of the city
Stayed 3 nights in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great historic hotel with a very friendly staff and delicious breakfast buffet! Rooms very nice and comfortable. Would highly recommend!
Stayed 2 nights in Jul 2023

10/10 Excellent

Heidemarie

Liked: Cleanliness, amenities, property conditions & facilities
The facility was lovely, but the best part was the kindness, helpfulness, and professionalism of the staff, at the front desk and in the breakfast room. They were all simply wonderful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interesting experience

I wanted to experience famous “Pousada”. Actually, it was interesting architecture, and it was just in front of the old palace.
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Cleaning staff permanently on their cells

The bath and its floor were seldom cleaned during the 6 days we were there and no one could make up our room, after our return one evening ,only to find the room unserviced. EVERY time I tried to talk to any of the cleaning staff, I found them on their cell phones working ONLY with 1 hand!!
Stayed 6 nights in Jul 2023

8/10 Good

Heiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr schönes historisches Hotel. Die Zimmer sind sehr groß, genau wie das Bad. Wenn man ein Zimmer zur Straße hat, ist es durch den Verkehr auch nachts laut. Es hat uns trotzdem sehr gut gefallen. Das Frühstück ist sehr vielfältig, für jeden was dabei. Das Personal ist nett, freundlich und sehr hilfsbereit.
Stayed 5 nights in Oct 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very hard. Very uncomfortable
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and helpful staff. Thanks!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jurgs

Liked: Amenities
We like to stay in hotels settled in historic buildings like the ones of the Spanish Paradores. The Pousada reminded us of it. The spacious rooms in a quiet ambiance with antic furniture a fire place, piano and oil paintings on the walls were appealing to us. The room also had several English language TV channels to catch up on latest news. The breakfast on the house was excellent and the best we had on our entire 4 week trip in Spain and Portugal. However, on a Sunday night there were limited dining options in walking distance from the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Akifumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
広く、バスタブやベッドもしっかりしていた。
Stayed 1 night in Sep 2025

8/10 Good

caroline

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Lawrence

Liked: Amenities
How they kept the hotel in its traditional shape and setting as if you were living in a grand palace really enjoyed it.
Stayed 3 nights in Jul 2025

8/10 Good

Juhani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend this hotel

Really nice small old type of hotel, only point was that airconditioning not functioned well first nights. But now seems working well
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Liked: Amenities
The staff, particularly the man at the check in desk, were wonderful. Delicious breakfast, comfortable room
Stayed 1 night in May 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and property. Limited dining
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful hotel with amazing breakfast

The palace was a unique and delightful hotel. We ate dinner at the wine bar across the parking lot which was delicious. The complementary wine was a treat. The breakfast was one of my favorites in all my travels. Super friendly staff. I highly recommend this accommodation.
Stayed 1 night in Apr 2025

10/10 Excellent

Missael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una maravilla !! Un lugar de ensueño ❤️ Es único. Siempre volveremos
Stayed 3 nights in Mar 2025

10/10 Excellent

Jack Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property directly across fro the stunning National Palace. The most incredible helpful staff and an outstanding buffet breakfast. Our room was spacious and clean and free parking was available and very convenient Close to the railway station for easy access into Lisbon and Sintra. There were some restaurants close to the hotel. The town of Queluz it self around the hotel is somewhat run down but does not distract from the wonderful hotel and staff
Stayed 7 nights in Mar 2025

8/10 Good

Achim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palace beauty

The posada is a historic building. The hotel has its age yet is kept well. Beds were good, so was the breakfast. Most recognition goes to the staff who were very nice and helpful in terms e.g. where to eat. Good location also for trips to Cascais, Sintra or Lisbon.
Stayed 3 nights in Mar 2025