Hallway

Reviews of Zuni Guest House

3 out of 5
Zuni Guest House
R. Morais Soares, nr 61, Lisbon, Lisboa

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 27 reviews" "
Rating 8 - Good. 11 out of 27 reviews" "
Rating 6 - Okay. 2 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was teriffic
Stayed 7 nights in Aug 2022
Response from Ana on 3 Sept,2022
Thank you

10/10 Excellent

Terely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how non touristy the area was. There are also many shops nearby. The balcony was a very nice and unique feature. If you need the metro it is just a couple of streets down!
Stayed 4 nights in Aug 2022
Response from Ana on 24 Aug,2022
Thank you to share your experience .

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get treated very well here.
Stayed 3 nights in Jun 2022
Response from Ana Silva on 25 Jun,2022
Thank you very much. See you nex time

10/10 Excellent

Kevine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 3 nights in Feb 2022
Response from Zuni on 2 Mar,2022
Thank you

10/10 Excellent

Jose Carlos

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2021

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Zuni on 17 Dec,2021
Obrigada e boas festas

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019
Response from Silva on 28 Oct,2019
Thank you

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great stay! Room was pretty basic, a bed and cubes to store your stuff. When I asked about a work space, they immediately moved in a desk from another room. Very friendly and helpful! Nice area with a few restaurants and shops nearby. Bus stop just steps away to the main tourist stops and metro about 10 min away. Well stocked kitchen. Very clean Decent wifi. No sign on the door, but #61 clearly on building.
Stayed 5 nights in Oct 2019
Response from Silva on 18 Oct,2019
Thank you very much.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this place a little bit hard to find, but it was so clean and comfortable. The service was amazing! The area felt more local, which we really enjoyed. Lots of cafes around and a grocery store right across the street.
Stayed 4 nights in Sep 2019
Response from Silva on 30 Sept,2019
Thank you

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. The staff is very nice. Clean bedroom and toilet. Better than in the photos.
Stayed 3 nights in May 2019
Response from Silva on 12 Jun,2019
Thank you.

8/10 Good

doina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Silva on 11 May,2019
Thank you

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Excellent place to stay. Perfect location and great staff. I left my ID and staff is mailing it home to me. Wonderful and clean.
Stayed 4 nights in Apr 2019
Response from Silva on 13 Jun,2019
Thank you Michael, you´l receive the ID in 5-7 days.

4/10 Poor

Manuela

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Das Guest House besteht aus einer Wohnung mit 5 zu vermietenden Zimmer (Einzel- oder Doppelzimmer) 2 Bädern und einer Küche. Der Check-In ist leider erst ab 15 Uhr vorgesehen. Die Wohnung an sich ist sauber, aber stark Renovierungsbedürftig. Auch sind die Zimmer teilweise extrem laut, aufgrund des andauernden Straßenlärms sodass ich nur schlecht schlafen konnte. An sich ist die Lage gut, es gibt unten eine Bäckerei und gegenüber einen kleinen Supermarkt und der Weg ins Zentrum dauert ca. 20 Minuten.
Stayed 5 nights in Sep 2022
Response from Ana on 28 Sept,2022
Thank you for sharing your experience, it is important for the improvement of our services.

4/10 Poor

Amandine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nuits à Lisbonne en famille.
Accueil plus que discutable car la personne était en pleine conversation téléphonique visio, en parlant extrêmement fort et que nous avons dû attendre 20 min pour faire le Check-in. La chambre et lits propres confortables mais gros bémol car pas de rideaux occultants ou volets donc lumières de là ville toute la nuit. Et emplacement très bruyant donc sommeil fragile impossible. Pour finir la salle de bain était très sale, rasoir et produits personnels laissés sur place, plus de papier toilettes… Bref c’était pas top. Point positif malgré tout : le prix et la chambre pour 5.
Stayed 2 nights in Jun 2022
Response from Ana on 25 Jun,2022
Thank you for sharing your opinion and I apologize for the inconvenience.

6/10 Okay

Marcelo

Travelled with family
Liked: Cleanliness, staff & service
Local próximo de tudo, apto sem elevador
Apto muito antigo, porém muito limpo.
Stayed 2 nights in Sep 2021
Response from Ana on 13 Sept,2021
Muito obrigada por partilhar sua opinião.

10/10 Excellent

Ivanildo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Em casa.
Estadia agradável e acolhedora, quarto pequeno porém confortável. A cozinha é bem equipada e com todos os utensílios que você pode precisar para a preparação das refeições. A casa de banho é extremamente limpa e organizada. A Ana é um show de pessoa, muito gentil e atenciosa, diria que ela é uma mãezona - sempre atenta as necessidades dos hóspedes.
Stayed 5 nights in Aug 2021
Response from Ana on 3 Sept,2021
Muito obrigada Ivan, foi um prazer conhecer-vos e desejo-vos o melhor. Continuação de boas férias e até breve.

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020
Response from Silva on 24 Aug,2020
Muito obrigada

8/10 Good

José Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Simples, funcional e discreto. Muito aceitável.
Stayed 2 nights in Nov 2019
Response from Silva on 25 Nov,2019
Obrigada

8/10 Good

maria raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from Silva on 2 Oct,2019
Muito obrigada e até uma próxima.

6/10 Okay

DEBORA

Liked: Staff & service, room comfort
Boa localização
Bom espaço no quarto, porém, muito abafado, havia apenas 1 ventilador comum. Chuveiro não esquentou. Ponto negativo: 4 lances de escada para subir e descer com as malas pesadas
Stayed 3 nights in Jul 2019
Response from Silva on 20 Jul,2019
Olá Débora, O seu comentário é importante para a melhoria dos nossos serviços. Obrigada

10/10 Excellent

Desyrée

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo-benefício
Turista de primeira viagem fiquei muito na dúvida na hora de encontrar um local próximo de pontos de transporte público. O apartamento é muito bem localizado com parada de ônibus dos dois lado da rua levando para todos os sentidos de Lisboa, o metrô é subindo três ruas (cerca de 500m), na frente tem um minipreço (supermercado) e duas ruas ao lado mais dois supermercados, nas laterais tem lojas de 1 euro, cheio de variedades para comprar, lojas de roupas, farmácias, restaurantes e padaria. O único ponto negativo é que é no segundo andar e o prédio não tem elevador, sendo ruim para carregar as malas. Fui em julho, o local n tem ar condicionado, mas faz frio de noite e no início da manhã, não havendo necessidade de ar condicionado.
Stayed 5 nights in Jul 2019
Response from Silva on 16 Jul,2019
Olá Desyree, Muito obrigada, a sua opinião tem extrema importância para a melhoria do estabelecimento e dos serviços que prestamos. Ana

8/10 Good

Dinah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 5 nights in Jun 2019
Response from Silva on 17 Jun,2019
Obrigada.

8/10 Good

Kamil, Poland

Liked: Staff & service
Ok for the price, not that great overall.
The place is quite close to metro station (10 mins walk). It is an apartment in an old apartment house. It is charming, but don't expect anything fancy. It's quite clean, but not that clean :) the bed had a pretty firm materace (too hard for us) and creaked a lot. Two bathrooms, one pretty nice, the second one older, but both well equipped. Fully equipped kitchen. The water heater failed from time to time, which might result in a cold shower. If you consider the price, it's all ok, but don't expect anything extra. I had to pay additional tax and cleaning fee, which is not that clearly stated in the reservation mail, but i guess it's hotels.com related stuff. Ah, the host is really pleasant and nice :) it is also quite hard to find it at first time, because there is no sign at front door, I suggest calling the owner.
Stayed 4 nights in May 2019
Response from Silva on 3 Jun,2019
Thank you very much Mr. kamil, we appreciate your comments and will be taken into consideration for the improvement of our space, in ways to offer greater comfort to our guests.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deux salles de bain pour 4 chambres c est un peu juste. Sinon accueil et chambre parfait
Stayed 5 nights in May 2019
Response from Silva on 20 May,2019
Olá, a questão das casas de banhos é muito importante, tanto que a que está mais para a frente da casa é nova, foi construida em Dezembro 2018. Obrigada

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fajne apartamenty na weekend.
Fajne miejsce z wyposażoną kuchnią. Czysto. Jedyna wada to chyba standard w Lizbonie, czyli ciepła woda z piecyka gazowego, na którą potrzeba bardzo długo czekać i mieć nadzieję że nikt nie skorzysta akurat z drugiej łazienki.
Stayed 4 nights in May 2019
Response from Silva on 13 Jun,2019
Muito obrigada Emil.

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019
Response from Silva, Ana on 13 Jun,2019
Obrigada Raul, Continuação de óptima viagem e até a próxima.

8/10 Good

Loïc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour qualité prix nickel !! Suffit largement.
Stayed 4 nights in Mar 2019
Response from Silva on 19 Mar,2019
Obrigada, será sempre bem vindo.