City view

Reviews of The Warwick Southport

4 out of 5
The Warwick Southport
39 Bath St., Southport, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 32 reviews" "
Rating 8 - Good. 10 out of 32 reviews" "
Rating 6 - Okay. 5 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Stayed 4 nights in Sep 2023

10/10 Excellent

Anais

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very lovely stay here whilst we were in town for a wedding. I feel that the owners went out of their way to make our stay more comfortable and easier. Breakfast was great and the room was very comfortable!
Stayed 2 nights in Aug 2023
Response from John on 21 Aug,2023
Dear AnaisThank you for your review and score we are pleased you had a great stay

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from John on 19 Aug,2023
Thank you for your score

6/10 Okay

Frank

Travelled with partner
Liked: Cleanliness, staff & service
.
Stayed 4 nights in Aug 2023
Response from John on 19 Aug,2023
Thank you for your score

10/10 Excellent

MRS J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good cleanliness..parking facilities..liked the fridge in the lounge..The toilet shower on second was good, liked the room, tv, kettle etc. Thank you..
Stayed 4 nights in May 2023
Response from John on 24 May,2023
Thank you for your comments and score

10/10 Excellent

Amanda

Stayed 2 nights in Apr 2023
Response from John on 1 May,2023
Thank you Amanda for your score

8/10 Good

Morgan

Stayed 2 nights in Apr 2023
Response from John on 11 Apr,2023
Thank you for your score

10/10 Excellent

ROBERT

Stayed 2 nights in Mar 2023
Response from John on 2 Apr,2023
Thank you for your score

6/10 Okay

John

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from JiH on 13 Sept,2022
Not sure why you have given 6 out of 10 as you did not say that you were disappointed with anything on the contrary you were very positive with your comments to us at the time

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022
Response from John on 16 Aug,2022
Thank you for your score

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice guest house but noisy and no pool on site!!
Booking this hotel was misleading from the start. The hotel describes having 2 pools and a spa. This isnt correct. You can access a nearby pool and spa if staying 2 nights or more. We booked a room which wasnt cheap and were then told after we booked it that we had £25 more to pay if we wanted en-suite. The room was noisy. The fire.doors slam all day and night. This was worse as the toilet for use by the other people on our floor was opposite the room. Positives - Sue is lovely. Breakfast was delicious and the room was clean. Location was great as well.
Stayed 2 nights in Aug 2022
Response from John on 10 Aug,2022
I am sorry that you feel you were misled but we do not have control over how the Guest House is described on the site, we have asked for it to be mentioned that the pools are not our pools but corporate passes we have for guests at a local health and leisure club. With regard to the bathroom it states in the more information when you select the room you wish to book that it is a "Detached Private Bathroom. You get a automatic email once you have booked explaining this in case it was missed and giving the opportunity to upgrade to a ensuite room. With regard to the noise as I pointed out on check in if there was any problems do come and talk to us as we cannot address any issues once you have left, we mention about doors needing to be closed quietly and not left to slam on their own, but we can only ask guests to comply with this. As we always say to guests when using booking site always ask questions before you book don't assume anything. If you had looked at the pictures on the site you will have seen that no way a 10 bedroom guest house could have those facilities in the photos shown and should have left you to ask the question about the pools.

10/10 Excellent

Stephen

Stayed 2 nights in Jul 2022
Response from John on 2 Aug,2022
Thank you for your review score mean alot to us thanks

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from Home
We were offered a hot drink as soon as we arrived.Our room was a bit smaller than expected but spotlessly clean had a couple of nice touches with tissues and mints provided.John and Sue were very friendly and also provided a very good breakfast.Great pluses were the inclusion of a free pass to the nearby leisure centre and the on site free parking.We would stay here again.
Stayed 2 nights in Jul 2022
Response from john on 28 Jul,2022
Thank you for your review and score

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Him
The front of house she should open the door when people arrive not him asked him a question just grunted and waived him arm not good enough the breakfast where fantastic 😀
Stayed 2 nights in May 2022
Response from John on 7 Jul,2022
Chris not sure what you are saying here, my only thought is that a guest was the person that opened the door for you not myself.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't fault it ❤️
Nothing was too much trouble. Was able to check in 3 hours earlier than expected. Fabulous location. Perfect host's. Easter egg and a lovely card on the breakfast table Sunday morning. Will defio come back here.
Stayed 2 nights in Apr 2022
Response from John on 20 Apr,2022
Thank you for your review we are pleased you enjoyed your stay, look forward to seeing you back in the future

8/10 Good

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vet nice host and hostess - good breakfast.
Stayed 3 nights in Apr 2022
Response from John on 11 Apr,2022
Thank you for your review we are pleased you enjoyed your stay with us

8/10 Good

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value
excellent value - perfect location, spotless and very thorough in explaining the hotels rules and policies. My only issue, breakfast (which was excellent ande cooked to order) could be a little later and a little more flexible. My slot was 08:20 end of.
Stayed 2 nights in Aug 2021
Response from John on 27 Aug,2021
Thank you for your comments, unfortunately we had to have a structured breakfast time to keep everyone to their own table and not share, that ment that those who were already in had first dibs at time slots.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The Owners Sue and John were so friendly and could not do enough make your stay lovely...
Stayed 2 nights in Aug 2021
Response from John on 21 Aug,2021
Thank you for your score and words means alot to us

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Weekend Stay in Southport
We stayed for 2 nights in a triple room which was clean and tidy. John and Sue were very hospitable and friendly, nothing was too much trouble. Cup of tea on arrival in lounge. Breakfast was very good, especially the poached eggs. Very convenient location. Gym and pool off site, only a few minutes walk away.
Stayed 2 nights in Aug 2021
Response from John on 12 Aug,2021
Thank you so much for your review and score and look forward to seeing you back again soon

10/10 Excellent

LYNDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JUNE SHORT STAY
IT WAS FINE. FRIENDLY OWNERS VERY NICE INDEED. BREAKFASTS WERE EXCELLENT
Stayed 2 nights in Jun 2021
Response from John on 11 Jun,2021
Thank you for your score and your comments

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, hosts are doing every thing they can during this pandemic to make you feel safe and sound, excellent breakfast, all in all 11 out of ten
Stayed 2 nights in Aug 2020
Response from John on 30 Aug,2020
Hi Thank you so much for your kind review, we are pleased you appreciated the effort that we are making during these times

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from John on 25 Aug,2020
Thank you for you greta score

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Weekend Away
Excellent service convenient to local shops
Stayed 2 nights in Jul 2020
Response from John on 3 Aug,2020
Thank you for your review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely welcome
Very friendly hosts who offered us tea and coffee on arrival. The room was large and had tea/coffee facilities. The first night it was a little chilly in the room, but this was rectified the next day (they did provide a hot water bottle and explained that the heating wasn't on full time; they also told us to let them know if it wasn't okay and they would turn it up). The breakfast was plentiful and they put the rugby on for us which was great. If you wanted to get a takeaway you could use the breakfast room and there was a fridge and glasses if you wanted to bring your own drinks in. The hotel is in a good location, near to the pier and the centre of Southport as well as the railway station - it's a cheap way of getting to Liverpool and takes about the same amount of time as driving! Would stay there again.
Stayed 2 nights in Nov 2019
Response from John on 21 Nov,2019
Thank you for your warm comments and your score we are glad that you enjoyed your stay with us

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good absolutely brilliant will go again
Stayed 3 nights in Jul 2019
Response from John on 26 Jul,2019
Thank you Stephen for your comments and great score

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Lovely place to stay . Sue was very welcoming and the food and refreshments were very good .
Stayed 2 nights in May 2019
Response from John on 29 May,2019
Thank you for your kind words and your scoring

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great guest house close to everything really breakfast good
Stayed 2 nights in May 2019
Response from John on 15 May,2019
Thanks Ian for your great score and comments we are glad that you enjoyed your time with us

6/10 Okay

Elaine

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
It is an old building. .. but the following comments are not about that. .... Shower door in upstairs shower room does not close properly.. The bathroom upstairs is very wobbly and not fitted properly. . The cup in our room was cracked .. The crockery used in the breakfast room was chipped ..cups and plates .. The plug in the sink in room 9 didn't release the water very quickly. When you took out the plug the trap was dirty.. Televisions are relatively inexpensive. .. to use and older tv with a freeview box is quite old fashioned . We were welcomed very warmly , but probably won't stay here again ....
Stayed 2 nights in Apr 2019
Response from Proprieter on 3 May,2019
Dear Elaine, We are sorry that you chose not to say what you thought to ourselves, we do accept that some crockery is ready for replacing, we did offer you an upgrade to an ensuite room which you declined, as by the booking we can see you chose the cheapest room. We are not aware that any trapps were not clean as all have been checked at the end of March. We do not claim to be a modern boutique place but one that is family oriented and practical for the moden traver.

8/10 Good

Andy

Great location and good value guesthouse
This property has a great location near town,the station and the front. Benefit of parking too. The friendly proprietors serve a decent English breakfast. My room on the top floor had a private bathroom across the hall. Overall very good, though a few minor maintenance and cleanliness issues. Overall good value place to stay.
Stayed 2 nights in Aug 2018

10/10 Excellent

David, Blackpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good food,excellent hosts,would go back again and would recommend to my friends
Stayed 3 nights in Jun 2018
Response from John & Sue on 20 Jun,2018
Thank you so much for your score this means a lot to us

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for work meetings
Perfectly located, extremely kind owners. Old-style room, but clean
Response from John on 19 Apr,2018
Hi Thanks for your score, we are a aest House and as such we find our guests like the homely feel that we give them, we try and put ourselves midway and make rooms family friendly, Thanks for your good score appreciated