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Grand Hotel Palazzo Livorno

Pet-friendly Livorno hotel connected to the convention centre, a quick walk to Livorno Aquarium

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Photo gallery for Grand Hotel Palazzo Livorno

Exterior
Lobby
Lobby
Daily buffet breakfast (EUR 20 per person)
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Gym
  • Spa
  • Pool

Room options

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About the area

Map
Viale Italia 195, Livorno, LI, 57127

What's nearby

  • Terrazza Mascagni - 2 min walk - 0.2 km
  • Livorno Aquarium - 6 min walk - 0.6 km
  • Italian Naval Academy - 1 min drive - 1.1 km
  • Port of Livorno - 3 min drive - 2.5 km
  • Fortezza Nuova - 3 min drive - 2.9 km

Getting around

  • Antignano Station - 6 min drive
  • Montenero Funicular - 8 min drive
  • Pisa (PSA-Galileo Galilei) - 22 min drive

Restaurants

  • ‪Terrazza Mascagni - ‬1 min walk
  • ‪Baracchina Bianca - ‬6 min walk
  • ‪Pizzeria Ristorante Pulcinella di Morra Placida - ‬2 min walk
  • ‪Pizzeria Amaranto - ‬11 min walk
  • ‪Surfer Joe SRL - ‬5 min walk

About this property

Grand Hotel Palazzo Livorno

Hotel near Livorno Aquarium
Located close to Villa Mimbelli and Museo Civico Giovanni Fattori, Grand Hotel Palazzo Livorno provides an airport shuttle, a poolside bar and a rooftop terrace. Treat yourself to a facial, a hot stone massage or a manicure/pedicure at the on-site spa. The on-site Italian cuisine restaurant, Roof Garden Restaurant, offers lunch, dinner and ocean views. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and airport pick-up service (surcharge)
  • An electric car charging station, babysitting (surcharge) and multilingual staff
  • Luggage storage, a front desk safe and a porter/bellboy
Room features
All 123 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with bidets and baths or showers
  • 50-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, LED light bulbs and free infant beds

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge
  • Secured parking on site (EUR 18 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roof Garden Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
On Sundays only, breakfast is available until noon and late check-out is available until 3 PM (upon hotel availability).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 10 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 1.70 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 70 per room
  • Secured self-parking fee: EUR 18 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

NH Grand Hotel Palazzo Livorno
NH Grand Palazzo
Grand Hotel Palazzo Livorno future MGallery Sofitel
NH Livorno Grand Palazzo
Grand Palazzo
Grand Hotel Livorno
Grand Hotel Palazzo future MGallery Sofitel
Grand Palazzo Livorno future MGallery Sofitel
Grand Palazzo future MGallery Sofitel
Grand Hotel Palazzo Livorno MGallery Sofitel
Grand Hotel Palazzo MGallery Sofitel
Grand Palazzo Livorno MGallery Sofitel
Grand Palazzo MGallery Sofitel
Grand Hotel Palazzo Livorno MGallery by Sofitel
NH Grand Hotel Palazzo
Grand Hotel Palazzo Livorno (future MGallery by Sofitel)
NH Livorno Grand Hotel Palazzo
Grand Palazzo Livorno Livorno
Grand Hotel Palazzo Livorno Hotel
Grand Hotel Palazzo Livorno Livorno
Grand Hotel Palazzo Livorno MGallery
Grand Hotel Palazzo Livorno Hotel Livorno

Frequently asked questions

Does Grand Hotel Palazzo Livorno have a pool?

Yes, this property has an outdoor pool.

Is Grand Hotel Palazzo Livorno pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 10 kg per pet. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Hotel Palazzo Livorno?

Self-parking is available for EUR 18 per day. Limited spots are available.

What time is check-in at Grand Hotel Palazzo Livorno?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Grand Hotel Palazzo Livorno?

Checkout is at noon.

Does Grand Hotel Palazzo Livorno provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 70 per room applies.

Where is Grand Hotel Palazzo Livorno located?

Situated on the waterfront, this spa hotel is within a 10-minute walk of Livorno Aquarium, Villa Mimbelli and Museo Civico Giovanni Fattori. Italian Naval Academy and Museo di Storia Naturale del Mediterraneo are also within 15 minutes.

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Grand Hotel Palazzo Livorno Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 427 out of 913 reviews
Rating 8 - Good. 299 out of 913 reviews
Rating 6 - Okay. 108 out of 913 reviews
Rating 4 - Poor. 53 out of 913 reviews
Rating 2 - Terrible. 26 out of 913 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Classic hotel ,took us right back to the 1920s , in style and character, great water views and plenty of good restaurants etc near by.
Stayed 3 nights in Aug 2022

10/10

Great location. Great place to so
Stayed 4 nights in Jun 2023

8/10

Great stay, friendly and helpful staff. Expensive to eat and drink.
Stayed 7 nights in May 2023

10/10

The view was incredible. Just make sure you get a room witha see view.

8/10

Comfortable with accommodating staff.
Stayed 3 nights in Sep 2022

8/10

Always a very pleasant stay at this grand old Victorian style hotel opposite the sea. Although it is looking a little wind swept we always enjoy our short stays.
Stayed 2 nights in Oct 2022

8/10

Lovely hotel, good service, nice pool. The only issue was the drinks prices on the top floor bar were too high - €13 for a beer.
Stayed 2 nights in Jun 2022

8/10

It’s a beautiful and elegant old hotel and well located next to the promenade and the sea. The restaurant was closed for dinner during our one night stay. We found a great pizza restaurant one block away. I would recommend this hotel to others.
Stayed 1 night in Sep 2022

8/10

Very nice hotel and friendly staff. Big room with big balcony overlooking the mediterranean. Regrettably now pillows on the chairs on the balcony. And by far the worst shower design we have ever seen
Stayed 2 nights in Jul 2022

10/10

Not sure why there are recent negative reviews on this property. Yes, it’s a historical building from the Mussolini period but it’s been beautifully maintained and my room was recently refurbished and was clean and lovely and “new”
Stayed 2 nights in Oct 2022

10/10

A really beautiful hotel. Very pleased with our stay. We were a little disappointed with the size of the pool, but that's really a minor issue. However, it appears that the cleaning people don't know how to properly clean the floor. In both of our rooms, a significant amount of dust was visible on the floor near the beds.
Stayed 3 nights in Jul 2022

6/10

Restaurant service is poor.
Stayed 1 night in Jun 2022

4/10

From the outside the Hotel looked very nice like 5* hotel should. However front desk service was poor, rooms were dirty and corridors dark. Definitely not a 5* level. Pool was also dirty and floors slippery. In a restaurant service was slow and we were like air to them. Food was also average. Breakfast was great!
Stayed 2 nights in Jul 2022

6/10

Faded glory. The bathroom and the room smelled strongly of mould. Breakfast, nothing special, €20 per person. Bar on rooftop – small glass of Prosecco from an open bottle €21!!!! This place had once been wonderful but now it is not. Some of the staff were delightful, others brusque. Still charging for a standard no longer met. Fabulous views from pool and restaurant.
Stayed 5 nights in Aug 2022

6/10

This hotel was beautiful at one time. Now the building is in need of repair. There was no doorman when we arrived. I asked for a high room and was given the second floor out of 5. I think the Covid years took it's toll. I hope they can bring it back to it's better days.
Stayed 1 night in Sep 2022

4/10

This is not a 5 star hotel. There was no heating in the room. The bathtub was broken. They came to fix it at midnight. The pipes make a lot of noise when other guests are taking a shower. The wifi was not working either. Only for one phone. The cleaning staff were super loud at 6 am We ate at the restaurant and the food was not very good. The hotel is very cute and has paid parking.

2/10

Definitely, it was not a five star hotel. We would think it’s a 3 star at best. Huge line at check in, carpet stains everywhere, marks on the walls of the room, dirty, tub had patchwork repairs, and everything was old, including the room and bathroom. The pool was not a pool but a very small wading pool. Towels were not included. We went all the way downstairs, waited in line for towels, only to find out we needed 10 euros deposit for each. We did not have any so we told them to charge our room and it was not an option. That’s ridiculous. The only positive is the view of the sea from the rooftop restaurant which is was beautiful at sunset. It turns out the restaurant is separate from the hotel and their staff was fabulous and gave us good tourist ideas for the area.
Stayed 1 night in Jun 2022

10/10

Great location
Stayed 4 nights in May 2023

10/10

Stayed 4 nights in May 2023

10/10

Stayed 2 nights in May 2023

10/10

Excelente estadia e excelente hotel! Fomos muito bem atendidos! Em especial pela Brasileira Fabiana que nós deu toda a atenção e dicas de ótimos locais para visitar
Stayed 2 nights in Mar 2023

8/10

Stayed 8 nights in Feb 2023

10/10

Stayed 9 nights in Jan 2023

6/10

Unter einem 5-Sterne Hotel verstehe ich selbst in Italien etwas anderes. 10 Min. Warten an der Rezeption bis die Dame endlich mit telefonieren fertig war, dann rasch eingecheckt worden. Gepäck selber auf das Zimmer gebracht. Im EG gibt es keine Bar oder Aufenthaltsmöglichkeiten. Die Bar im 5. Stock ist überteuert und lebt nur von der Aussicht. Neben der Bar befindet sich der Panoromapool, der so gut gechlort ist, dass man es noch in der Bar riecht. Die Zimmer waren soweit in Ordnung, aber wie gesagt, keine 5 Sterne. Der Seeblick ist unglaublich. Wichtig für Gäste die Arbeiten möchten, dass WLAN ist extrem langsam, Videocalls werden zur Geduldsprobe. Zusammenfassend kann man sagen, es ist das Geld nicht wert. Man fühlt sich eher in einer gehobenen Touristenbude am Meer, als in einem 5 Sterne Grand Hotel. Dazu fehlt einfach das Gefühl, nur ein schönes altes Haus macht noch kein Grand Hotel
Stayed 1 night in Jan 2023

8/10

Ottimo
Stayed 2 nights in Jan 2023