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Sheraton Senggigi Beach Resort

Star Rating
4.5 out of 5

Information

Reviews

4.4 / 5Excellent
553 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

  • Popular Location
    Senggigi Beach
    2 min walk
  • Popular Location
    Art Market Senggigi
    2 min walk
  • Popular Location
    Pura Batu Bolong
    3 min drive
  • Airport
    Lombok (LOP-Lombok Intl.)
    57 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Superior, Guest Room, 2 Twin/Single Beds, Garden View

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Superior Room, 1 Double Bed, Balcony, Garden View (King)

    Room Amenities

    • Sleeps 3
    • 1 Double Bed
    More details
  • Deluxe, Guest Room, 2 Twin/Single Beds, Garden View

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe, Guest Room, 1 King, Garden View

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe, Guest Room, 2 Twin/Single Beds, Pool View

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe, Guest Room, 1 King, Pool View

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe, Guest Room, 2 Twin/Single Beds, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe, Guest Room, 1 King, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite, 1 Bedroom (King)

    Room Amenities

    • Resort view
    • Sleeps 3
    • 1 King Bed
    More details
  • Grand Suite, 1 Bedroom (King)

    Room Amenities

    • Resort view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Senggigi

Located in Senggigi, Sheraton Senggigi Beach Resort is on the beach. Bangsal Harbor and Lombok Elephant Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Senggigi Beach and Nipah Beach.

What's nearby

  • Popular Location
    Senggigi Beach - 2 min walk
  • Popular Location
    Art Market Senggigi - 2 min walk
  • Popular Location
    Pura Batu Bolong - 3 min drive
  • Popular Location
    Nipah Beach - 11 min drive
  • Popular Location
    Autore Pearl Farm and Showroom - 19 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 59 min drive

Restaurants

  • Where to eat
  • Kebun Anggrek – Pool-view restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Reservations required. Kids' menu available.
  • Bawang Putih – Poolside restaurant offering international cuisine. Serves lunch and dinner daily. Reservations required. Kids' menu available.
  • SENJA – Beachfront restaurant with a bar offering international cuisine. Serves lunch, dinner and light fare daily. Reservations required. Kids' menu available.
  • Putri Duyung Pool Bar – Poolside bar offering Indonesian cuisine. Open daily.

About this property

Sheraton Senggigi Beach Resort

Ocean-view resort with a swim-up bar, near Senggigi Beach
Catch some rays at the beach or spend the day relaxing at Sheraton Senggigi Beach Resort's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 154 individually decorated rooms provide free WiFi, free wired Internet and 24-hour room service. Conveniences include sitting areas and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Sheraton Senggigi Beach Resort offers 154 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks. Beds feature premium bedding. 42-inch Plasma televisions come with cable channels.
Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton Senggigi Beach Resort such as the outdoor pool and the kids' pool.
Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the resort's 3 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, A beach bar and A swim-up bar. Public areas are equipped with complimentary wired and wireless Internet access. This luxury resort also offers outdoor tennis courts, a health club and a steam room. On-site self-parking is complimentary.
Sheraton Senggigi Beach Resort has designated areas for smoking.
Outdoor tennis courts and a health club are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Laguna Beach Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.
The spa is open daily. Guests under 4 years old are not allowed in the spa.

Policies

Check-in

Check-in between 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability

Special check-in instructions

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

American Express
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Sheraton Senggigi Beach Resort
  • Sheraton Senggigi Beach
  • Sheraton Mataram
  • Mataram Sheraton
  • Sheraton Senggigi Beach Resort Lombok
  • Sheraton Senggigi Beach Hotel Senggigi
  • Sheraton Lombok
  • Sheraton Senggigi Beach
  • Sheraton Senggigi Beach Resort Resort
  • Sheraton Senggigi Beach Resort Senggigi
  • Sheraton Senggigi Beach Resort Resort Senggigi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 2 outdoor tennis courts
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Cave exploring
  • Children's pool
  • Fishing
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Indonesian

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - on the beach
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch plasma TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Golf
  • Hiking/biking trails
  • Scuba diving
  • Snorkelling

Where to eat

  • Kebun Anggrek – Pool-view restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Reservations required. Kids' menu available.
  • Bawang Putih – Poolside restaurant offering international cuisine. Serves lunch and dinner daily. Reservations required. Kids' menu available.
  • SENJA – Beachfront restaurant with a bar offering international cuisine. Serves lunch, dinner and light fare daily. Reservations required. Kids' menu available.
  • Putri Duyung Pool Bar – Poolside bar offering Indonesian cuisine. Open daily.
4.4

Excellent

5 - Excellent
293
4 - Good
196
3 - Okay
44
2 - Mediocre
11
1 - Poor
9
4.3
Cleanliness
4.5
Service and Staff
4.1
Amenities
4.0
Property condition

4/5 Good

  • Liked: Staff & service

The grounds are nice, including restaurants and bars that face the beach. The property does not live up to what’s typically expected of a Sheraton. I’ve stayed at other Sheraton Hotels in the U.S. and in Argentina (Iguazu). The lobby and entrance of the hotel needs a makeover. Plants are not groomed and looks dried up in front of the hotel. The lobby looks like something from the ‘70s. My hotel room was oceanview and faces the ocean directly. Even so, the bathroom had issues. I had to call maintenance to drain the sink twice. The paint and caulking in the bathroom looked so poorly done. The buffet was okay, large variety to choose from. This explains why The Sheraton was priced so low. I only stayed here one night to go to TiliG. If you’re looking for a luxurious hotel to stay fir a few days, this is not it. If you’re looking to stay one night en route to another location, then it’s ok.

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Nice location, friendly staff and reasonable prices. We were not very happy with the check out and I also mentioned the reason at Marriott for improvement but, I consider it was just a bad moment for that member of staff at the reception and we would definitely choose Sheraton Hotel again in the future!

Stayed 3 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All staff very friendly with excellent customer service.

Stayed 5 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was wonderful at the Sheraton and I would highly recommend the Resort to anyone looking for a relaxing holiday. All the staff are warm, friendly and very accommodating. The breakfast was great and we would like to give a special mention to Gani, he is the best Barista ever. He remembered our coffee order and every morning he would see us sit down in the courtyard and would make us our Cappuccino with a smile and a wave. We have a really great time at the Sheraton and would gladly return to Lombok and the Sheraton.

Stayed 4 nights in Oct 2019

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

The hotel is very well situated. Most of the staff were excellent, but some needed more training and not able to communicate very well, especially when ordering drinks, etc. Breakfast buffet plenty to choose from, though for a 5 star hotel not so impressive compared with other hotels around the world.

Stayed 3 nights in Oct 2019

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