Exterior

Reviews of Casa Blanca Inn & Suites

2.5 out of 5
Casa Blanca Inn & Suites
12702 Whittier Blvd, Whittier, CA

Reviews

7.2

Good

Rating 10 - Excellent. 55 out of 145 reviews" "
Rating 8 - Good. 32 out of 145 reviews" "
Rating 6 - Okay. 17 out of 145 reviews" "
Rating 4 - Poor. 16 out of 145 reviews" "
Rating 2 - Terrible. 25 out of 145 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Arianna

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are supposed to be non smoking but smell like cigarettes inside, the bathtub it’s all broken , there it’s no mirrors in the bathroom, the soup that they gave you literally melt away in your hands with no bubbles lol and the bed was the worst part very uncomfortable and old , never ever again !!!!
Stayed 5 nights in May 2024

10/10 Excellent

Carlos

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I really enjoined my stay here. The receptionists were super nice and the lady that is in charge of the breakfast is so nice and friendly too. The room was clean and no funky smells. The location is close to downtown and to a lot of shops and restaurants. Only gripe was the key card de activated a couple of times.
Stayed 3 nights in May 2024

8/10 Good

Tomy

Liked: Staff & service
Room has had a little refresh but the light switch in the bathroom was broken and the ac fan barely worked but it did cool the room off. Overall not bad especially for the price.
Stayed 1 night in Apr 2024

8/10 Good

Elmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and clean.However did not have a microwave.
Stayed 3 nights in Mar 2024

4/10 Poor

Damian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

June

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Please allow keycards to open my room for my whole stay, not just for one day. I came back to my room after working 8 hours and sriving in LA traffic for over 2 hours. I was holding 3 bags and walked upstairs to my hotel room, only to find that my keycard does not work. Very infuriating!
Stayed 3 nights in Feb 2024

8/10 Good

Yasmin

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Francisco

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

June

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Well lit, safe, and comfortable!!
Stayed 3 nights in Feb 2024

8/10 Good

June

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
There was a chip on the flooring, entrance to bathroom, potential foot accident. There was no rod or hangars to hang my clothes. Otherwise, quiet, safe hotel room.
Stayed 3 nights in Feb 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Gonzalo

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Rafael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Lisa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom had a makeup stained towel and someone’s false eyelashes left on the bathtub. There was only one electrical outlet in the entire room that could be used.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, room was clean bed was comfortable and great price
Stayed 1 night in Dec 2023

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Linda, Oxnard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Timothy

Stayed 4 nights in Nov 2023

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth checkin. Rooms are very spacious and clean
Stayed 1 night in Nov 2023

2/10 Terrible

ana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really dirty and damaged, the area is unsafe and the people that stay there don’t look like good people. Plus they ask for a deposit when the property is really dirty and damaged. The shower was clogged and nasty.
Stayed 1 night in Nov 2023

6/10 Okay

Arturo

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
As I was checking in, I saw someone walking across the Hotel Property apologizing for taking a short cut. I slept good and it was a very quiet room except for the Air conditioning fan that went on all night.
Stayed 1 night in Nov 2023

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

marcel

Business traveller, Travelled with partner
woke up in the morning 3 roaches crawling around on the mini refridge front door by the out side planter saw a dead rat will never stay here again
Stayed 1 night in Nov 2023

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

Oliver

Stayed 1 night in Nov 2023

8/10 Good

Ena

Was kind of weary of this place given the recent reviews, but regardless needed a place to stay for two nights under 100 bucks a day and this place was golden! sure it isn't 5 stars and doesn't have anything fancy, like breakfast or an outstanding view of the la area but it does the job and at a great price. it was fairly clean, bed was great, had a microwave and mini fridge, kind of tight space but worked for two people, also featured some chairs, table, and a TV. Honestly had a great stay and would definitely consider this hotel if you are on a tight budget and want to get a great location in SoCal right next to LA and Orange County.
Stayed 2 nights in Oct 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and clean. Bed and pillows are comfy. Gentlemen at front desk nice
Stayed 2 nights in Oct 2023
Response from Dj on 27 Oct,2023
Dear Guest,Thanks For Kind feedback and Appreciation. We willing to serve better to our customer as much as we can.

4/10 Poor

Yazmin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good place to stay
The room was not clean when i checked in. We had to wait. The AC was not working very well. Very little air was coming out that we had to open the windows because the room was hot.
Stayed 1 night in Oct 2023
Response from Dj on 27 Oct,2023
Dear Guest,We are sorry for the inconvenience. But Trust we wiling and try to serve best experience to our guest. If we are been informed ,we may have change your room for your better experience. If you give us a chance we will take care of it in future.RegardsFront Desk.

2/10 Terrible

kenny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dont recommend
Place was dirty bad smell shower didnt work and bathroom dirty
Stayed 1 night in Oct 2023

8/10 Good

Sarah

Stayed 2 nights in Oct 2023

2/10 Terrible

Joel, Bakersfield

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We were giving a room with no power outlets the deadbolt didn’t work the hotel had room that it looks like people live there they have pictures frames and it looks a bit scary. I don’t think I would be back here in this hotel
Stayed 1 night in Sep 2023

2/10 Terrible

Nicholas

Disliked: Cleanliness, property conditions & facilities
The staff is just rude and mean I didn’t even have any shampoo or soap
Stayed 1 night in Oct 2023

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

2/10 Terrible

Maureen

Disliked: Cleanliness, staff & service, property conditions & facilities
This property does not look anything like the picture. There was one room that was set up close to the picture that was taken. The hotel was dirty. It was smelly and old. There were unsavory characters hanging all around outside of the rooms. My husband and I did not even check in. We saw our room saw the area and immediately left. We told the manager about our experience, but they still charge does the full rate for the two days we were due to be there. I would not recommend this hotel at all.
Stayed 2 nights in Aug 2023
Response from Dj on 7 Oct,2023
Dear Guest, Inconvenience regretted But on very next day we called & texted you to give you the refund. since it was pending for Approval. we did not find any response from you over the call or Text.Regards

6/10 Okay

Mercedes

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning needs to be repaired. Grill was broken and the machine did not cool the room. Room 105.
Stayed 1 night in Sep 2023

8/10 Good

Ignacio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and calm beautiful rooms...only thing is that they don't mention security deposit online
Stayed 1 night in Sep 2023

10/10 Excellent

Qui

Stayed 2 nights in Sep 2023

6/10 Okay

Gary

Liked: Cleanliness, room comfort
Nice
It was comfortable. A little small room. Good for one. It was quiet. Bed comfortable. They just need new AC. It’s loud and doesn’t work that well
Stayed 1 night in Sep 2023

4/10 Poor

Christian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay, easy access to the room unloading luggage.
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Dj on 19 Aug,2023
Dear Guest,Thanks For your Review.RegardsFront Desk Manager

10/10 Excellent

Edwin

Stayed 1 night in Aug 2023

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from DJ on 19 Aug,2023
Dear Gi\uest,Thanks For Your Kind Review & Feedback.ReagrdsFront Desk Manager

6/10 Okay

Josseline

.
Stayed 1 night in Jun 2023
Response from Dj on 19 Aug,2023
Dear Guest,Thanks For Your Reviews.RegardsFront Desk

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
I like how clean it was
Stayed 1 night in Jul 2023
Response from Dj on 27 Jul,2023
Dear Guest,Greetings from Casa Blanca Inn & Suites.We highly Appriciate Your feedback and review.Warm Regards,Front Desk

10/10 Excellent

Herminia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023