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Reviews of Hometel Suites - Los Angeles (Koreatown)

2.5 out of 5
Hometel Suites - Los Angeles (Koreatown)
Los Angeles, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 343 out of 752 reviews" "
Rating 8 - Good. 227 out of 752 reviews" "
Rating 6 - Okay. 89 out of 752 reviews" "
Rating 4 - Poor. 50 out of 752 reviews" "
Rating 2 - Terrible. 43 out of 752 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ali

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 1 night in Feb 2024

8/10 Good

james, wasco

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older place but clean. helpful staff. vibrant neighborhood. will stay again next time in LA
Stayed 3 nights in Apr 2024

10/10 Excellent

Chung

Travelled with partner
Liked: Cleanliness, staff & service
Good location for Hollywood and Downtown los angle.
Stayed 6 nights in Apr 2024

10/10 Excellent

Dolys

Liked: Staff & service, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
The property is rather old and outdated. However, the rooms were clean, comfortable, and functional. Free parking was a plus.
Stayed 4 nights in Apr 2024

2/10 Terrible

Said

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE! Sketchy unprofessional hotel. I booked this place through Expedia. I arrived the night of my check in and there was no one at reception. They sent a prior email stating that check in could be anytime starting at 3pm until midnight. I arrived at 10pm and no one was there. I saw all these random guests bringing people to the motel. No security. No staff on site. I had to find another hotel last minute. They didn’t want to refund. DO NOT STAY HERE!! Pay a little extra and go somewhere nicer and where there are actual staff working at all hours.
Stayed 1 night in Apr 2024

8/10 Good

Rhenierose

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Gina Marie, Fresno

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we were given had filthy walls and greasy smudges on the furniture, fridge, and tv, so we asked to be moved. The second room was cleaner but the paint was peeling in the bathroom and the room walls were still not the cleanest. The bathrooms and bedding were clean though. The beds creaked every time you moved. There were only 6 channels on the tv, and none of them were cable. It was too late to go somewhere else or we would have.
Stayed 1 night in Mar 2024

10/10 Excellent

Nerizza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yaxin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Koreatown
Stayed 2 nights in Mar 2024

10/10 Excellent

Myung hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Mar 2024

10/10 Excellent

Sunil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a last-minute trip to LA & needed a hotel that was convenient in all aspects. Hometel seemed to fit the bill. Decently located & the price was right. I’m glad to say it did NOT disappoint. Parking included, facility is simple, but very clean. Staff is extremely nice & helpful. Our room is spacious & nice. The queen size bed is not huge, but it’s comfortable. No coffee maker or microwave in the room, but there’s a good coffee shop downstairs. We were pleasantly surprised with the convenience & cleanliness. Will definitely come back.

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yusuke, Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Mar 2024

10/10 Excellent

Jacinta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful. I had a bottle of wine explode in my suitcase. They disposed of the suitcase for me and were very kind after a rough morning. The guys at front gave us suggestions of things to do in LA and were very friendly and available. The coffee shop in the hotel made the best strawberry-banana smoothie and very reasonably priced. Overall, a hidden little gem of a hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Marcey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little place. Staff very friendly. Room was clean. Street noise and limited parking were issues.
Stayed 1 night in Mar 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

8/10 Good

Victor, Los Angeles

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in the middle of Koreatown next to a residential area. The property was clean and the staff was friendly. The only unusual thing that they didn’t have a card reader for credit/debit cards.
Stayed 1 night in Feb 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place us cool. Weird Beds....its just a small futon type mattress on a hard box spring. Also TV us weird. No cable or satellite, its a weird digital flat antenna that gets local stuff. I think this place is a little over priced for what it is. Should have been $100 bucks for a weekend night. All in all not bad. I would stay here again when we go tona concert in DTLA
Stayed 1 night in Feb 2024

8/10 Good

Eugenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No-frills but clean and comfortable, and a very service-oriented, thoughtful staff. Appreciate the water bottles in the room and the refill station downstairs. Their parking lot is small, but when all the spaces are taken, you can double-park and staff essentially will valet park your car. We enjoyed our 2-night stay!
Stayed 2 nights in Feb 2024

8/10 Good

Meera

Travelled with partner
Liked: Staff & service
Very friendly staff. Clean. But need sound proof windows. Too loud at night and early morning
Stayed 3 nights in Feb 2024

10/10 Excellent

Yoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ernestina, Lancaster

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here. It was clean, safe and parking was easy, especially in LA. Staff was fantastic and very helpful. Would absolutely stay again.
Stayed 1 night in Feb 2024

4/10 Poor

Jason

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Parking was free (if garage was not full).
Stayed 4 nights in Feb 2024

10/10 Excellent

Sam

Stayed 1 night in Feb 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management and the staff were genuinely nice. They smiled a lot and even took the time to address me by my name. That might be the first time that's ever happened and I've had hundreds of stays around Los Angeles. The lovely coffee shop in the lobby with great healthy drinks and wellness shots. The avocado toast was to die for. The guy who did my room turnover and change my bedding with meticulous attention to everything was very polite and of course I remembered to tip him. Thanks guys great stay.
Response from Uyen on 19 Feb,2024
Hi Maria,Glad you enjoyed your stay! Also glad you enjoyed Gris Azul's avocado toast as much as we do

10/10 Excellent

Greg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very friendly, even let us check in a few hours early.
Stayed 1 night in Feb 2024

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice...free parking No carpet in rooms which we liked very much.
Stayed 2 nights in Feb 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Real close to a lot of stores and restaurants. Love it
Stayed 1 night in Feb 2024

10/10 Excellent

Eun

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Jung Ah

Stayed 1 night in Jan 2024

10/10 Excellent

dorothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

In chan

Stayed 3 nights in Jan 2024

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel
This is by far the best hotel I have stayed in. The young lady at the front desk was very helpful. The room was spacious, clean, organized with a great view. The price was very economic taking into consideration the location. The neighborhood was safe and every service is a few steps away. Thank you!
Stayed 1 night in Jan 2024
Response from Guest Services on 16 Jan,2024
Hello Mohamed, thank you so much for your kind words! We are absolutely thrilled to hear about your experience and that this was the best hotel you have ever stayed in. We hope to see you again soon.

8/10 Good

JENNIFER M.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Services on 13 Jan,2024
Hello Jennifer, thank you for taking the time to leave a review. We are so glad to hear you enjoyed your stay and hope to see you again soon.

6/10 Okay

Cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent.
Stayed 1 night in Jan 2024
Response from Guest Services on 13 Jan,2024
Hello Cynthia, thank you for taking the time to write a review regarding your stay. We are delighted to hear you enjoyed your stay with us and that the customer service was a particular highlight. We hope to see you again in the near future!

2/10 Terrible

Johny

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services on 13 Jan,2024
Hello Johny, thank you for taking the time to leave a review regarding your stay. We're sorry to hear we fell short of your expectations. We hope you give us another chance as we continue to make improvements.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Services on 13 Jan,2024
Hello Jordan, thank you so much for taking the time to leave a perfect 5/5 rating! We're thrilled to hear you enjoyed your stay and hope to see you again soon.

10/10 Excellent

David M

Liked: Amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Dec 2023
Response from Guest Services on 28 Dec,2023
Hello David, thank you for taking the time to write a review regarding your stay. We are delighted to hear you enjoyed your stay with us and that the cleanliness and low-noise were particular highlights. We hope to see you again in the near future!

10/10 Excellent

Pamela, Crestline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. Freindly staff, clean, quiit, cute. Huge walkin closets. Bottle of wine and chocolates too. Just super disappointed in the mattress, was too thin, super hard/ firm as rock , surprisingly.
Stayed 1 night in Dec 2023
Response from Guest Services on 28 Dec,2023
Hello Pamela, thank you for staying with us again! We are thrilled to hear you enjoyed your stay and that the customer service, closet size, and cleanliness were particular highlights. We apologize for the firmness of our beds and are working to make improvements. We hope to see you again in the near future.

10/10 Excellent

Adan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Guest Services on 28 Dec,2023
Hello Adan, thank you for taking the time for leaving a review. We are thrilled to hear you had a 5/5 experience at our property and hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Services on 12 Dec,2023
Hello, thank you so much for leaving a 10/10 rating! We are thrilled to hear you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest Services on 12 Dec,2023
Hello, thank you so much for taking the time to leave a 10/10 rating! We are so happy to hear you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Christian

Stayed 1 night in Dec 2023
Response from Guest Services on 12 Dec,2023
Hello Christian, thank you so much for taking the time to leave a perfect 10/10 rating! We're thrilled to hear you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Brandon, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Guest Services on 12 Dec,2023
Hello Brandon, thank you for taking the time to leave a 5/5 rating! We are so happy to hear you enjoyed your stay and hope to see you in the near future.

2/10 Terrible

Paoling

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service and good clean
Stayed 1 night in Dec 2023
Response from Guest Services on 7 Dec,2023
Hello Francisco, thank you so much for taking the time to leave a 10/10 rating! We are so happy to hear you enjoyed your stay and that the customer service and cleanliness were particular highlights. We hope to see you again in the near future.

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hometel Suites on 5 Dec,2023
Thank you for the wonderful review. We are glad you enjoyed your stay and hope to welcome you again in the near future.