SureStay Hotel by Best Western Ontario Airport

2.5 star property
Hotel in Ontario with free breakfast and 24-hour front desk

Choose dates to view prices

SureStay Hotel by Best Western Ontario Airport in Guasti offers a practical base with convenient amenities. Guests can enjoy breakfast, WiFi, and an outdoor pool. The property provides dry cleaning, express check-out, and the staff consistently earns high praise from visitors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is S$127
includes taxes & fees
5 Nov - 6 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(77 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(74 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Smart TV
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

You may also like

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
3201 East Centrelake Drive, Ontario, CA, 91761

What's nearby

  • Ontario Convention Center - 2 min drive - 2.6 km
  • Toyota Arena - 2 min drive - 1.9 km
  • Ontario Mills Shopping Mall - 3 min drive - 3.4 km
  • LoanMart Field - 5 min drive - 8.6 km
  • Victoria Gardens - 5 min drive - 9.3 km

Getting around

  • Upland Station - 7 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 4 min drive

Restaurants

  • ‪Topgolf - ‬3 min drive
  • ‪Starbucks - ‬13 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Black Angus Steakhouse - ‬3 min drive
  • ‪Starbucks - ‬2 min drive

About this property

SureStay Hotel by Best Western Ontario Airport

Hotel near Ontario Mills Shopping Mall
Take advantage of free continental breakfast, dry cleaning/laundry services and a business centre at SureStay Hotel by Best Western Ontario Airport. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Express check-out, coffee/tea in reception and a water dispenser
  • A vending machine, a 24-hour front desk and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 114 rooms include comforts such as air conditioning, in addition to perks such as free WiFi and free newspapers. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with baths or showers and free toiletries
  • 32-inch Smart TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fairfield Inn Marriott Hotel Ontario
Fairfield Inn Marriott Ontario
Fairfield Inn Ontario
Fairfield Inn Marriott Ontario Hotel
Surestay By Ontario Ontario
Fairfield Inn By Marriott Ontario
SureStay Hotel by Best Western Ontario Airport Hotel
SureStay Hotel by Best Western Ontario Airport Ontario
SureStay Hotel by Best Western Ontario Airport Hotel Ontario

Frequently asked questions

Does SureStay Hotel by Best Western Ontario Airport have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at SureStay Hotel by Best Western Ontario Airport?

As of 4 Nov, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Ontario Airport on 5 Nov, 2025 start from S$127.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Ontario Airport pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Hotel by Best Western Ontario Airport?

Self-parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Ontario Airport?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at SureStay Hotel by Best Western Ontario Airport?

Checkout is at 11 AM.

Where is SureStay Hotel by Best Western Ontario Airport located?

Located in Guasti, this hotel is within 3 miles (5 km) of Toyota Arena, Ontario Convention Center and Topgolf. Cucamonga-Guasti Regional Park and Ontario Mills Shopping Mall are also within 3 miles (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

SureStay Hotel by Best Western Ontario Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 489 out of 1000 reviews
Rating 8 - Good. 250 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
3rd time staying here. Husband and I like to stop here and rest, driving to Las Vegas. Front desk was great. Rooms are cozy. Good amenities.
Stayed 1 night in Nov 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Very good experience, very friendly, very very helpful, and overall great stay, my family was pleased, Thank you so much!
Stayed 2 nights in Jul 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exelent
Stayed 3 nights in Jul 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the nicest and check in is so easy!! I felt super safe in this area and would come here again.
Stayed 2 nights in Jun 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Passing through and was a good last minute spot to stay at.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always nice and happy to help
Stayed 4 nights in Apr 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything OK Thank you
Stayed 1 night in Aug 2025

6/10 Okay

Maria

Room was a bit dated. The elevator was sketchy. The light where you get coffee in the lobby and the ice machine in the lobby didnt work. To get ice you had to go up to the 3rd floor. Breakfast was meh. Overall, it was an okay experience. The guy that checked me in (wish I got his name...he was tall and slender) was fantastic!
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet & great customer service

Clean and surprisingly quiet even though it’s next to the freeway. I really like that they communicate by text during your stay to assist you.
Stayed 2 nights in Apr 2025

4/10 Poor

Marie

Disliked: Cleanliness, amenities, property conditions & facilities
The hallway is nasty, dirty and smelly. The room has a weird smell. Breakfast is terrible.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traffic and the airport was near
Stayed 4 nights in May 2025

8/10 Good

Shanice

Liked: Cleanliness, property conditions & facilities
This hotel was super close to the airport. Very quiet area. I don’t know the hotel only cleans the rooms every three days not everyday. The breakfast was fine no to much hot food options. Pool is nice you take your dirty towels to the front desk and they will replace them it’s nice.
Stayed 3 nights in May 2025

2/10 Terrible

Allan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location wise it seemed nice but was not enjoyable at all , walls extremely thin , heard things that cannot be described .
Stayed 1 night in Apr 2025

6/10 Okay

Kristy

Liked: Staff & service
The gentlemen that checked us in was so super nice and friendly. The room itself was OK. The bathroom was dirty. There was leftover hair in the shower and sink floors look like they were not cleaned. The bed was pretty comfortable and clean.
Stayed 1 night in Jun 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Great Value

The front desk clerk I had at checkout was absolutely wonderful. He was friendly and professional. The bed was comfortable.
Stayed 2 nights in Apr 2025

2/10 Terrible

Sandie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely dirty and Mike at reception was unprofessional
Stayed 5 nights in Jul 2025

6/10 Okay

Doreen

Disliked: Staff & service
Still haven’t been refunded my deposit and when I called the person who does that is never there.
Stayed 2 nights in Aug 2025

4/10 Poor

Ruben

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty and we needed to request towel. So disappointed that we checked out early.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tired travels glad to see a happy face.

We had a late arrival due to weather conditions. We were met with a friendly smile and a happy personality. He was very speedy with the check in and explained where things were and what time breakfast was
Stayed 1 night in May 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, super friendly staff. Was difficult to figure out the TV with no guide for channels, but not there for TV anyway. Loved the pillows! Would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Jun 2024

6/10 Okay

Emerson

Disliked: Cleanliness, amenities
O
Stayed 4 nights in May 2025

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice the staff was great and very helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here several times. The location is good for anyone visiting in the area, from Ontario to Rancho Cucamonga to Upland to Claremont to La Verne. Good freeway access, close to Ontario Airport, and plenty of shopping) eating options nearby. Service always friendly, rooms large and comfortable, nice shower/bath and clean. Overall, good for business or personal travel.
Stayed 1 night in Oct 2024

10/10 Excellent

Mauricio

Liked: Amenities
Very clean, AC and heating was good
Stayed 1 night in Apr 2024