Lottsburg Hotels from S$78

"The lead-up to this one night stay was THE most stressful hotels dot com experience of my entire life. I paid for the room in December 2025, and between December 2025 and April 2026, I called Hotels.com for help to reschedule since I made a mistake and scheduled it during a time when one of my children was still in school and the other was on spring break. Numerous hours spent on phone calls, chats and emails were in vain as they claimed they couldn’t reach the property. I could not reach the property either, but since it is 2026, a landline phone should not have been their only option. I was forced to take my child out of school for two days. Even calling Choice Hotels, the parent company, didn’t help. When we finally got to the hotel, I asked why they didn’t answer their phones - ever - and they claimed their phone system was down and it would be back up shortly. How could a phone system be down for three months? They gave me an email address for future reference. Why didn’t Hotels.com have this? The stay itself was OK. We were just there for the sunrise, and nothing else. We had the free continental breakfast ( no eggs ) and coffee, and the staff apologized to us for the inconvenience. My husband told me that being on the balcony, watching the sun come up was his “happy place” on two different occasions, so I guess it was worth it. "

"Staff was very friendly and helpful when needed. "

"Breakfast options were decent; however, there was molded fruit."

"Typical mid range-ac was not cold at all-which is a big minus for us."

"Rooms are dirty and have roaches. Lamps and televisions are broken. Requested a refund and was told one would be issued on the “honor system” until Hotels.com staff got involved. Then a refund was issued immediately. Thank you, Hotels.com staff member Amed for stepping in and handling the issue. "

"Everything was great close to stores,restaurants, and very quiet"

"We booked a king size room and it was mossing 2 nightstands and a desk. You don’t realize how much you need them until you don’t have them. Also only had one chair to sit in. After a long drive - we just wanted to relax. The hotel itself was dated but clean. Staff was friendly. Breakfast was good."

"Great breakfast. Spotless bathroom and bed."

"I would have liked the elevator to have worked along with the front door "