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"Very nice place to stay. Staff is very kind. Rooms are decently sized. The hotel is in a very convenient area, subway access is around the corner, lots of food options near by. It’s in a chiller area which is nice, but it’s not too far from everything "

"The gentleman at the reception desk could not have been more helpful and friendly! I wish I had gotten his name!"

"Great stay as always my go to New York hotel "

"Great"

"I had a fantastic experience with Public. Air Canada went on strike and only a few us arrived. We booked a suite and they accommodated us to a smaller room and refunded us for the bigger one. Unfortunately the first night, there were a couple fighting the room right next to us. And we told the hotel, they upgraded us to a nicer room the next day and also compensated us for the night before. And I had to stay one extra night and they just let me stay in the same room for a basic room price. Overall the staff were so friendly and I really enjoyed my time there. 5 star! And I will come back again. The only thing is at the restaurant below. The restaurant wasn’t super clean, it had hair on the couches. It doesn’t seem like they do a through clean of the breakfast restaurant. "

"The location is great, walking distance to metro, and other public transportation. At the time we arrived, they were doing some construction so we couldn’t appreciate the main lobby and surrounding areas. The room a nice size, clean, small refrigerator, coffee maker. The only problem that we get charged to keep our bags/suitcases when our room was not ready, obviously we weren’t going to be all our town hauling them. Other than that, we’re pleased we our stay."

"Absolutely loved this hotel for its rich NY history and elegance!"

"All of the hotel staff were extremely diligent in their jobs and very friendly. They were outstanding and customer service-focused staff. Definitely will stay again."

"Wonderful location right near Times Square. Accessible to people in wheelchairs with a lift to access steps in the front of the property. Staff were friendly and helpful. Highly recommend this establishment. "