Hyatt Hotels, Lower Engadin hotels

The service is the best we have experience. We are speaking as those who travel around the world for our work up to 3 to 4 months a year. Everyone was attentive to our needs from food, transport to ski rental & lessons. The rooms were well appointed and comfortable.

My queries sent online before I arrived were promptly responded to by Christian, the front office manager, and Sarah, working in the front office. They arranged for complimentary pickup to and from the train station; so much so I don’t have to handle my luggage the moment I was picked up. At check in, Christian offered me a welcome drink (a glass of Prosecco) and Sarah showed me the facilities of the hotel. The service was impeccable, so much so I didn’t want to head out after check in and...

From the reception, to the spa facilities, breakfast and all staff, esp Claudia who is very welcoming, it's an unforgettable stay. Looking forward to the next trip