OYO Rooms, Lubok Merbau hotels

"Staff are friendly and knowledgeable. Environment is clean and shopping is great."

"Although its outskirt the places are easily accesible when booked grab and cheap grab fees. "

"Water in glass bottle were provided. Maybe could install water dispenser at each level so that we could fill the water directly."

"A high quality hotel but unfortuantely when we requested for extra 2 pillows, we were given 2 pillows which has wrinkle pillow cases and smells awful. When we brought the pillows down to the receptionist, we were told to bring it back to our room and a dosmetic will bring us another pair of pillows. I think its unacceptable and felt that the receptionist should at least take the dirty pillows from me instead of asking me to bring the smelly pillows back to my room. Also not a word of apolgies from the receptionist."

"Well-designed apartment with washing machine and self-contained kitchenette. Jacqueline who was contacting me was able to accommodate I don't possess a local account to facilitate a deposit, as specified. Her communication on e.g. retrieval of keys, check-out etc was clear and timely. "

"Good Budget Hotel near Food Places."

"Best Location. Near Mall and Food places. "

"Tower and bed lining can be better. Pillow cases also may need to replace. Shower curtains also. Overall still good giving the price of the stay "

"Great hotel, friendly staff. Food offerings are great and the buffet breakfast, one of the best."