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Reviews of Beachfront Resort

3 out of 5
Beachfront Resort
Red Corner, Luganville, Espiritu Santo

Reviews

8.6

Excellent

Rating 10 - Excellent. 43 out of 97 reviews" "
Rating 8 - Good. 41 out of 97 reviews" "
Rating 6 - Okay. 10 out of 97 reviews" "
Rating 4 - Poor. 2 out of 97 reviews" "
Rating 2 - Terrible. 1 out of 97 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The units were clean No information or tours from the complex You need to organise this yourself Limited amenities within the complex Food was not the best Further out of town than expected
Stayed 5 nights in Dec 2023

10/10 Excellent

Lyndal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely; the facilities were great. The menu needs to be upgraded and more varied.
Stayed 5 nights in Dec 2023

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and manager. Clean quiet and safe
Stayed 11 nights in Sep 2023

8/10 Good

Prue

Travelled with family
Liked: Cleanliness
Nice and quiet, no road noise. Clean and tidy. It didnt seem to matter if we hung our towels up. They were changed every day any way. Staff friendly and helpful
Stayed 1 night in Aug 2023

8/10 Good

Prue

Liked: Amenities
Enjoyed walks along the shore, and a swim
Stayed 3 nights in Jul 2023

8/10 Good

clare

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The team were super friendly and helpful. Its a basic hotel with very basic room facilities but you dont spend much time in the room! Its a few km from town ..too far to walk with kids but ok for adult's Team were great, and very accomodating
Stayed 4 nights in Jul 2023

6/10 Okay

Kerryn and Peter

Travelled with partner
Liked: Staff & service
Chose this because it was on the beach,but the beach was gravel and muddy and not nice for a swim. Room smelled very musty when we arrived but once the ceiling fan was going for a bit that helped, could do with something to sit on in the room other than the bed. The team there were very helpful in regard to getting around and general day to day things
Stayed 7 nights in Jun 2023

4/10 Poor

Alice

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was amazing and super friendly. Beautiful property and the owner David is such a unique and wonderful man super smart and full of knowledge.
Stayed 8 nights in Feb 2020
Response from Dave Cross on 9 Mar,2020
Troy Thank you for you kind words and I hope to see you again Have a sensational day

8/10 Good

Geeta, Fiji

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service. Includes a nice restaurant with free breakfast. Comfortable rooms located very close to the beach for a relaxing feel.
Stayed 4 nights in Feb 2020
Response from Dave Cross on 6 Mar,2020
Greeta Thank you so much for your review I'll pass it on to my team Avagudwekend

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant stay
Lovely hotel just a little walk out of town. Buses and taxes constantly going into the main part of town. Great pool area and nice clean rooms with air con.
Stayed 1 night in Feb 2020
Response from Dave Cross on 1 Mar,2020
Mark Thanks for your kind words I'll pass onto my team who are our best asset Have a gr teat day

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020
Response from Dave Cross on 16 Jan,2020
Thank you

8/10 Good

Verified traveller

Stayed 3 nights in Dec 2019
Response from Dave Cross on 26 Dec,2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Dave Cross on 11 Dec,2019
Thank you so much - have a great festive season

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019
Response from Dave Cross on 27 Nov,2019
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
quite a good resort on the beach which isnt great but still nice...breakfast very limited..not sure why u put canned fruit out but its a comfortable stay and not far from airport
Stayed 4 nights in Nov 2019
Response from Dave Cross on 20 Nov,2019
Hi anonymous Thanks for your review - I appreciate the feed back However I would point out the the free, hot/cold buffet breakfast, does not include 'canned fruit' as you state Have a great day

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Dave Cross on 20 Nov,2019
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness
All excellent. Stayed many places but this is about the best
Stayed 1 night in Nov 2019
Response from Dave Cross on 12 Nov,2019
Thank you so much for your kind words - we try to meet and exceed expectations Please come back and stay with us again Have a great day

10/10 Excellent

Bia, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything, staff extremely kind & polite, breakfast was delicious, the management extremely professional and pay attention to details. To us was the best hotel to stay in Luganville, highly recommend.
Stayed 4 nights in Sep 2019
Response from Dave Cross on 2 Oct,2019
Bia Thank you so much for your kind words It was a pleasure to host you at the resort Please come back and visit us again Have a great day

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The position was the most positive thing with staff being obliging a close second. The gardens are well kept. They provide only 2 wooden loungers for around the pool. Neither have top pads. Very few beach towels if any. No dish detergent or tea towels in units, no plates or cutlery. No music while dining or in public areas. No arm chair or similar in unit. Toilet had become detached from floor. Tiles in shower very slippery. Too many locals ( day guests they call them) using the pool and facilities.
Stayed 5 nights in Sep 2019
Response from Dave Cross on 2 Oct,2019
Anonymous I normally don't respond to reviews where people cowardly hide behind anonymity but . . . Thank you for your comments and I'll respond to the major issues We don't allow cooking in the rooms so why would we have crockery, cutlery or tea towels in the rooms we supply a bath towel, a hand towel and a facecloth - what more do you need? Did you let us know about the toilet? - I can find no record of a complaint I'm very proud of the fact that we one of the few local resorts that do not restrict indigenous Ni-Vanuatu to use our facilities - unlike others we are not racist Thank you for staying with us but if you return to Santo please stay somewhere else

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located a moderate walk or short 200vt taxi from the centre of Luganville. We stayed in a beach front Dolphin Room that was spotless, well appointed and a good size for the three of us. The pool was very clean and perfect temperature. The outlook across the Legond Channel towards Aore Island was great, we took out the free Kayaks for a paddle towards Luganville which was fun. Overall a well run and well appointed resort.
Stayed 3 nights in Jun 2019
Response from Dave Cross on 4 Jul,2019
Thank you for your kind words and I hope we see you again Enjoy life

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019
Response from Dave Cross on 8 May,2019
Thank you for your review and support

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel with a friendly staff. Walking distance to the main town. The only downside is a beach which can't be compared to a the eastern beaches on Santo.
Stayed 4 nights in Apr 2019
Response from Dave Cross on 28 Apr,2019
Oleg Thank you for your remarks and I'm glad we met your expectations We've never promoted our shoreline as a tropical white beach Have a great day

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and do not bother about you unless you ask them....a lot of privacy even with people moving about. Except for the poor internet service in the room, all other services were excellent. A great view of the beach front that one can walk every morning without any hassles or contact with others...
Stayed 6 nights in Mar 2019
Response from Dave Cross on 7 Apr,2019
Thank you for your review and I'm pleased my team we're not intrusive I hope to have the internet problem resolved with the next 14 days Have a great day

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Value for money
facilities are great. Food is good. Shared/Communal kitchen is very convenient. Very close to town, market and local amenities
Stayed 1 night in Jan 2019
Response from Dave Cross on 4 Feb,2019
Valentin Thank you so much for your positive review and I'm pleased we meet your expectations I'll pass you kind words onto my team, they'll be very proud

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2019
Response from Dave Cross on 18 Jan,2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, air conditioning, lots of common space, nice pool and large garden. Location is convenient to town. The resort also has a common kitchen and large BBQ area if you wish to use. Very reasonable room rate compared to other properties in Santo. Best value! Free WIFI. Highly recommended for staying in Luganville.
Stayed 1 night in Jan 2019
Response from Dave Cross on 7 Jan,2019
Thank you so much for your kind words and I'm very pleased your enjoyed your stay with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Better than expected. The staff (especially Lorna) could not have been more helpful. Location was perfect and although breakfast was basic, it was sufficient. The toom is modern and air conditioned (essential at this time of year) and bed very comfortable. I would highly recommend this Resort to all travellers to Santo.
Stayed 2 nights in Dec 2018
Response from Dave Cross on 30 Dec,2018
Thank you so much for your kind review - Lorna is a key member of our team was over the moon with your comments Have a safe and happy new year

10/10 Excellent

Lucas

The hotel is beautifull with the bungalows and the swimming pool just next to the restaurant. Lovely view on the beach. The staff is very friendly.
Stayed 6 nights in Nov 2018
Response from Dave Cross on 22 Nov,2018
Lucas Thank you for your kind words My team are our best asset - I'm very proud of them

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018
Response from Dave Cross on 5 Nov,2018
Richard Thank you for your positive review - much appreciated

6/10 Okay

Amanda, Sydney

Liked: Staff & service
Disliked: Cleanliness
Reasonable
Reception staff not terribly helpful considering my daughter got a severe case of food poisoning from her dinner cooked in their kitchen. Was disappointed that we were not even offered a refund for her meal. The other staff however were friendly and helpful. The pool area was lovely. Room pretty good.
Stayed 3 nights in Oct 2018
Response from Dave Cross on 25 Oct,2018
Amanda I'm sorry to hear that you had an alleged issue with our food I wasn't here when you're daughter was ill However I was briefed on the situation by my temp manager when I returned Anne tells me that other guests also had the hamburgers that day with no ill effects I'm not aware if you ate elsewhere which may have caused or contributed to the problem - some guests do complain of food poisoning to claim free meals or refunds You were, in fact, given complimentary 2 large bottles of water and some soft drinks - the cost of these were about the same as the cost of the hamburger - so you were, in fact, 'refunded' for your meal Amanda, again, I'm sorry your daughter didn't fully enjoy her stay at Beachfront Resort Have a great weekend

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for 2 nights before moving up to Turtle Bay Lodge. It was convenient, but the location is such that I wouldn't stay here much longer than a few nights. Pool and restaurant were fine.
Stayed 2 nights in Oct 2018
Response from Dave Cross on 26 Oct,2018
I'm sorry our location didn't suit your requirements - it's the one thing we can't change However, we make no secret nor disinformation of our location in all our advertising and promotions

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Booked in twice to dolphin villa as a break from yacht. Excellent location for base to reprovision yacht with convenient anchoring off beach in good holding. Air conditioned room was bliss to escape 2 days rain. Pizzas are fantastic.
Stayed 1 night in Sep 2018
Response from Dave Cross on 25 Sept,2018
A bed that didn't rock and roll! Thank you so much for staying with us and I'm glad you enjoyed the pizzas Fair winds and calm seas

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Dave Cross on 17 Sept,2018
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
One word to describe the resort "awesome". We have a great holiday and stay - Staff members remembers you by name and always greet you with a smile, food is good and reasonably price with lunch and dinner specials everyday. We stayed in Manta Family room and it is big enough for a family of 4 people. We did read other reviews (including negative reviews) and to be fair to Dave and his team at Beachfront Resort - they have no control over any external environments/factors. So people - please be sensible. We will definitely be back and stay with Beachfront Resort again. We love their hospitality, Dave and his team make us feel like home. It is a quiet and beautiful place with good team work. If you have any question or issue, talk to Dave and his team - they can be quite accommodating - obviously to a certain degree.
Stayed 4 nights in Sep 2018
Response from Dave Cross on 12 Sept,2018
Thank you so much for your kind words We try to do the right thing and exceed expectations and always appreciate constructive suggestions to improve our service

8/10 Good

Annie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort on the beach with stunning views.
The Beachfront Resort is a well run, very clean resort with beautiful surroundings. We loved sitting around the pool looking over the pristine grounds and beach. It is in a good location in Santo. The complimentary buffet breakfast was enjoyed by all. Next time we visit, we would prefer to stay in a bungalow closer to the water. Our room was clean and comfortable but basic furnishings. We would highly recommend this resort and will definitely return.
Stayed 2 nights in Jul 2018
Response from Dave Cross on 15 Aug,2018
Annie Thank yo so much for your kind words I'll take some action on your comments I look forward to hosting you in the future

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
6 out of 10
Situated just on the southern out skirts of luganville, it’s not a bad little over nighter. Nothing epic... not really much of a beach but the staff were friendly and the rooms were a 6 out of 10.
Stayed 1 night in Jun 2018
Response from Dave Cross on 19 Jun,2018
Thanks for your review - we're not aiming for 5 star

8/10 Good

Beatrice, QLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very practical hotel as "pied a terre".
We stayed for a week so we could drive around Santo anytime, anywhere possible. The hotel is comfortable and practical, with a great swimming pool located in an open grass space view on the channel and Aore island. Great place to relax after visiting Santo.
Stayed 6 nights in Dec 2017
Response from Dave Cross on 11 Jan,2018
Thank you for your review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value for money.
The rooms a fairly small but the airconditioning made it comfortable. The restaurant is only average as is the breakfast served. The pool is great and the beachfront access is nice, although the beach in Luganville is nothing compared to the beaches further north on Santo. We live in Luganville and went here when our family came visiting and overall found it a good getaway place and convenient location close to town. The best places in Santo are north and Beachfront is a convenient pick up point for tours.
Response from Dave Cross on 11 Jan,2018
Thank you for your review

10/10 Excellent

TG, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the bay and close to town
Central location right on the water and only a short walk into town. Pleasing views and relaxing atmosphere with friendly staff.
Stayed 5 nights in Sep 2017
Response from Dave on 12 Sept,2018
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night but would stay again, very clean and neat with nice beach.
Stayed 1 night in Aug 2017
Response from Dave on 24 Aug,2017
Thank you for your kind words - much appreciated

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and great staff
Beautiful setting and very good restaurant. The rooms were nice and very clean.
Stayed 7 nights in Aug 2017
Response from Dave Cross on 19 Aug,2017
Thank you for your kind words and I'm pleased you enjoyed your stay

4/10 Poor

Aurelie , Sydney, Australia

Disliked: Property conditions & facilities, room comfort
The name is misleading
It is called beachfront but the beach is terrible. It's dirty and you clearly won't want to swim in it. Our first night was awful, some drunks chose the hotel parking close to the garden rooms as their party spot and were yelling from midnight to 3am. No one stopped them and we were told the day after that security was too scared to intervene. I thought it was their job..! The staff agreed to upgrade us to an ocean room which are much nicer and eased the end of our stay. But without beach, there wasn't much left to enjoy there. The food is average and not very local, there is no ambience at night. We were very disappointed and could not believe some people had recommended this place on Wotif!!! Luganville isn't the nicest place to stay in Santo but we were there to dive and would recommend any other hotel that is more centred, this one is really not worth it.
Stayed 3 nights in Jul 2017
Response from Dave Cross on 19 Aug,2017
My apologies regarding the drunks on your first night. Unfortunately our security was overwhelmed and the police didn't respond. Our beach is cleaned every morning but with the strong south easterly on shore winds in the dry season, flotsam and jetsam can be washed up by the waves. We try to accommodate our guests but as in life, unfortunately we can't please everyone. Again my apologies

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place just outside of Luganville
Enjoyed a lovely one night stay at the Beachfront. The staff were lovely and helpful and the grounds are very nice.The accommodation is just outside of Luganville town from which it is easy to access public transport and tours. Overall, very happy with our stay.
Stayed 1 night in Jul 2017
Thank you for your kind words - we try to please

10/10 Excellent

Steve, Sydneu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value
Stayed here more than 10 times and it's always met all expectations. The staff treat us like old friends and are more than willing to fulfill reasonable requests. If you want to stay where you're always welcome, get terrific value for money and leave satisfied then this is the place for you.
Stayed 5 nights in Jul 2017
Response from Dave on 29 Jul,2017
Steve Thanks again for staying with us and I'm sorry we couldn't catch up

8/10 Good

Bridget, nz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Nice two night stay Clean comfortable Lovely friendly polite staff Treated us very well- even took me to their Church
Stayed 2 nights in Jul 2017
Response from Dave on 29 Jul,2017
Bridget I'm pleased my team were able to help with the church

10/10 Excellent

Matthew, Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The rooms were clean and tidy met on arrival at airport, food was good
Response from x on 12 Sept,2018
x

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff, good size room, amazing pool. Really enjoyed my stay.
Response from x on 12 Sept,2018
x

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Great experience. Staff was very friendly and helpful.
Response from x on 12 Sept,2018
x

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from x on 12 Sept,2018
x