Lumber City Hotels from S$89

"Beautiful place to spend a few days away from this chaotic world"

"I had a very disappointing experience at this hotel and would not recommend staying here. From the moment I entered the room, there was an unpleasant odor. it did not smell clean or fresh at all. The issues continued throughout the room. The shower had a strong, foul smell, similar to a wet dog. The refrigerator was dusty and visibly dirty, and the microwave had not been properly cleaned. Even the “Do Not Disturb” sign was dirty, which speaks volumes about the level of housekeeping. There were roaches in the room, which is completely unacceptable. The phone was also filthy, with an oily residue as if it had not been cleaned after previous guests. Additionally, there was some type of splattered residue on the bathroom door. Due to the overall lack of cleanliness and sanitation, I felt extremely uncomfortable and chose to leave early. What made the situation worse was the response from the front desk. When I reported the issues, instead of offering an apology or attempting to resolve the situation, I was told to contact the manager on Monday and “maybe” I could receive a discount. That response was dismissive and frankly insulting given the condition of the room. This experience fell far below basic hospitality standards. Cleanliness should never be optional."

"Great staff"

"The facility is OK. Sufficient but a little worn around the edges. The staff are all very nice and try to do their best, but some things were just lacking. No butter or cream cheese for the breakfast breads. Pancake maker did not work. The equipment in the exercise room is meager. The box of tissues in the bathroom was almost empty. Just a lot of little things that did not make the place bad, but did make it less than five-star."

"The property was well maintained"

"Nice stay"

"Ok on food. Floor was terribly sticky. Needs a good cleaning "

"Quiet neighborhood we didn't use the pool "

"Air conditioning like rest of property very outdated.Its a hotel someone bought and using it as a cash cow without doing much updating. Bull crap property fees PER CUSTOMER of 50 bucks supposedly to pay for amenities when there really isnt any. Advertises FREE WiFi but yet YOU are paying for it obviously. Its just a extra charge to make more money. So if see room advertised for 77 discount keep in mind they will add 50 bucks to it. Also it was 85 to 90 degrees week we stayed. They did not state pool was closed. So call ahead to make sure pool is open as they wont tell you. Also its all stairs. No elevator so not disabled friendly. If just need a place lay head overnight its fine. But not good to bri g kids or older family."