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Reviews of El Mesala Hotel

3 out of 5
El Mesala Hotel
Al Ramla, West Bank, Luxor

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Mohammad

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mohamed on 12 Feb,2024
Hello MohamedThank you for your great review, and for sharing with us the experience you had staying with us at our hotel. Look forward to seeing you again soon.Thank youKind regardsMohamed Younis and the staff at El Mesala Hotel

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Mohamed on 31 Oct,2023
Hello ShannonThank you for your awesome review also for sharing the experience you had with us during your stay here in Luxor. Hope to see you again soon.Thank youKind regardsMohamed Younis the staff here at El Mesala Hotel

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Egypt is "Awesome"!!!! Except for the Egyptians..
Egypt & its sights are awesome. Everything in Egypt is awesome except that 99.9% of Egyptian people are trying to scam money out of you. Yes, even your Hotel. Its exhausting & demoralizing, trying to keep a good mood & enjoy your trip while all Egyptians see "all tourists" as "marks". I have been all over the world to some of the most impoverished countries & never have I felt like I did in Egypt. There are scams all over the world, but in "Egypt", "Everybody" is trying to scam you. Anybody who has been to Egypt, can attest to this. Some people will say, "oh, its what you make of it." Like I said, I have been all over the world ....etc, & always make the best of it..Long story short, Egyptians see it as a national pastime to scam tourists, they see it as their right, & they love it when you actually finally get upset when, after the 10th time telling them, " no thank you", you do. They act offended & cant believe that you got upset. Bottom line is, I have nothing but good things to say about all the rest of the countries I have been to over the last 20 years of traveling, & would love to go back to all of them...except "Egypt". I saw what I needed to see, & I will never go back.
Stayed 11 nights in Dec 2019
Response from Mohamed Younes on 12 Feb,2020
Dear Valued Guest, Thank you for taking the time to post your review for El Mesala Hotel. We really appreciate each and every one of our guests and we believe as it is a family run hotel that all our guests should feel at home even when they are thousands of miles away. We will take into consideration your comment about the hotel but unfortunately, there is not much we can do about Egypt in general. We hope to have the chance to have you again soon at El Mesala Hotel. Greeting from all of the hotel staff, Hotel Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
DEFINITELY a great place! We got a very warm welcome. It’s directly across from the Nile. The manager had lots of good recommendations that were reasonably priced!
Stayed 2 nights in Jun 2019
Response from mohamed on 20 Jun,2019
Thank you so much for your nice words we are happy that you had a nice vacation in our hotel. We hope to see you back in the futher. Very kind regards, Team Mesala hotel

6/10 Okay

ILHAM

Disliked: Staff & service
good for that price
Hotel with good location and unusual staff (it was not possible to find staff in hotel, i have never seen somebody on reception, the owner has changed for me some euro with low rate, in spite of i noticed about t, but he did not care. He offered me to left my luggage in the lobby, where as I noticed was nobody and even i asked to leave in safer place he refused me). Concerns to rooms, they should be cleaned more frequently, as they have heavy furniture it attracts a lot of dust. Breakfast was good enough.
Stayed 1 night in Mar 2019
Response from Mesala hotel on 10 Apr,2019
Dear Sir, Sorry for our late answer, about your complain, We always do our best that our guests have a good time in our hotel. But sorry that you did not like our hotel. But we hope when you come next time to Egypt and stay in our hotel i will go beter. Very kind regarts, Mohamed Yunis Manager hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Excellent owner. He helped me organise a bus ticket to cairo and tours. Rooms are nice and bjg
Stayed 2 nights in Jan 2019
Response from Mohamed younis on 1 Feb,2019
We thank you for your stay at our hotel and for your review. We are delighted that you enjoyed your stay with us. Looking forward to welcome you again!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff and convenient location
I really appreciated the staff of this hotel, who were extremely helpful. In particular, I want to thank Kareem for his help with arranging a tour for me to the antiquities and also for his patience and help on my final night when it looked as if I might have a problem with my flight back from Luxor and I had to make contact with an Egyptair office late at night. The restaurant staff were also friendly - and the food was delicious, with very generous portions. From the restaurant there is a nice view out over the Nile and it is only a short boat ride across the river to reach Karnak temple. I was also grateful for the very pleasant driver whom the hotel found for me, to take me to the Valley of the Kings and other places, and also to go back to the airport. He arrived very punctually and was willing to wait for me patiently if needed. In all, this was a great place to stay in Luxor because of the kindness and friendliness of the staff and their contacts.
Response from Mohamed Younis on 3 Feb,2023
Dear Valued Guest, Thank you for taking the time to post your review for El Mesala Hotel. We really appreciate each and every one of our guests and we believe as it is a family run hotel that all our guests should feel at home even when they are thousands of miles away. We hope to have the chance to have you again soon at El Mesala Hotel. Greeting from all of the hotel staff, Hotel Management

8/10 Good

K, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Location, clean, view, pool
This was a great hotel, one of the best of our Egypt trip. It overlooks the Nile and is located on Luxor's quieter west bank, just a short walk from the ferry to the east side. The West bank has the tombs and a few small restaurants; the East bank has temples, shops and traffic. El Mesala's owner was extremely helpful as we tried to figure out an affordable return to Cairo and one young man on staff there (named Islam?) stood out in Egypt by steadfastly refusing tips, saying all help provided was "his job". Room was clean, sunny and clean. It had a refrigerator and small balcony so was perfect for buying food and bringing it back for a quiet dinner watching the Nile. The included breakfast was very good and served in the rooftop restaurant. They have a lovely small swimming pool, perfect after a hot day of tomb visits.
Response from Mohamed Younis on 3 Feb,2023
Dear Valued Guest, Thank you for taking the time to post your review for El Mesala Hotel. We really appreciate each and every one of our guests and we believe as it is a family run hotel that all our guests should feel at home even when they are thousands of miles away. We hope to have the chance to have you again soon at El Mesala Hotel. Greeting from all of the hotel staff, Hotel Management

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons séjourné dans cette hôtel du 23 au 25 avril 2024. La préparation du séjour s'est fait via Expedia, puis en discussion directement avec l'établissement sur WhatsApp. L'hôtel nous a préparé les excursions que nous souhaitions faire, mais aussi la prise en charge à l'arrivée de notre Go-Bus en provenance d'Hurgfada, et le transfert vers notre prochaine étape, Assouan. De la prise en charge, aux visites avec chauffeur, et guide Francophone, des petits déjeuners aux dîners, jusqu'à notre départ, tout a été impeccable. On s'entend bien, si vous venez chercher ici un hôtel 4* au standard européen, ce n'est pas l'idée. L'hôtel est de taille raisonnable, notre appartement pour 4 était très grand, bien équipé, la literie est correcte (un peu ferme mais cela nous convient). Me petit déj a base de pain local, beurre, confiture, café, thé, une omelette par personne, du fromage, des légumes,.... Pour les repas, nous avons privilégié la cuisine locale, goûteuse, bien préparé, en bonne quantité. Nous avons tenté des spaghettis bolognaise, qui sont tout a fait délicieux, des pizzas , qui sont plus proche d'une tarte que d'une pizza comme nous en avons l'habitude, mais c'est fait maison, ça a du goût, ça passe très bien. Une glace pour finir, et le tour est joué. Tout cela avec une vue sur le Nil, juste en face du temple de Louxor! Nous avons également profité de la piscine, à l'ombre a partir de 15h, ça fait du bien. Le personnel est attentif, disponible, toujours de bonne humeur,
Stayed 2 nights in Apr 2024

8/10 Good

PEDRO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Buen lugar
Stayed 1 night in Apr 2024

6/10 Okay

Eisuke

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
ボート降り場から近く、ロケーションは良かったです。
Stayed 1 night in Aug 2023

10/10 Excellent

Yuting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Mohamed on 3 May,2023
Hello YutingThank you for your great review and hope to see you again soon.Kindest regardsMohamed Younis and the staff at El Mesala Hotel

10/10 Excellent

Jin young

Very good hotel
와이파이가 방에서 안되는거 빼고 대만족 2분 걸으면 5파운드짜리 배 타고 동안 갈 수 있음
Stayed 3 nights in Jan 2023
Response from Mohamed Younis on 3 Feb,2023
Dear Valued Guest, Thank you for taking the time to post your review for El Mesala Hotel. We are sorry for any inconvenience regarding the internet access as we have upgraded our equipment so the internet service provider had to reset the service and there was a delay out of our control. We really appreciate each and every one of our guests and we believe as it is a family run hotel that all our guests should feel at home even when they are thousands of miles away. We hope to have the chance to have you again soon at El Mesala Hotel.Greeting from all of the hotel staff, Hotel Management

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022
Response from Mohamed Younis on 3 Feb,2023
Dear Valued Guest, Thank you for taking the time to post your review for El Mesala Hotel. We really appreciate each and every one of our guests and we believe as it is a family run hotel that all our guests should feel at home even when they are thousands of miles away. We hope to have the chance to have you again soon at El Mesala Hotel. Greeting from all of the hotel staff, Hotel Management

10/10 Excellent

Annika

Stayed 8 nights in Aug 2022

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sia la posizione sia la struttura sono ottimali, un eccellente rapporto qualità prezzo. Servizio presente e cordiale, colazione un po’ lenta ma fatta al momento, piscina utilissima per il relax post visite. L’unico punto da segnalare è la connessione Wi-Fi: peccato che una struttura così valida pecchi su questo aspetto. La connessione va e viene, si interrompe e si ripristina improvvisamente. Nulla cambia sul mio giudizio ma suggerisco ai ragazzi che gestiscono l’albergo di mettere in agenda il miglioramento della connessione Wi-Fi.
Stayed 3 nights in Jun 2022
Response from Mohamed on 13 Aug,2022
Hello Roberto, Thank you for your great review on the aspects and service of our hotel. Sorry the WiFi is an overall Egypt issue we are always trying new technology to help with this problem. Kind regards Mohamed Younis

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Matthias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geraemiges Zimmer mit Blick auf den nil
Stayed 2 nights in May 2022
Response from Mohamed Younis on 3 Feb,2023
Dear Valued Guest, Thank you for taking the time to post your review for El Mesala Hotel. We really appreciate each and every one of our guests and we believe as it is a family run hotel that all our guests should feel at home even when they are thousands of miles away. We hope to have the chance to have you again soon at El Mesala Hotel. Greeting from all of the hotel staff, Hotel Management

8/10 Good

Gry Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt beliggenhet, men mye lyd av biler. Beste utsikt og ma
Stayed 2 nights in Oct 2021
Response from Mohamed Younes on 1 Dec,2021
Thank you for your review. It was our pleasure to have you at El Mesala hotel. Hope to see you again soon.

4/10 Poor

Yamina

Travelled with group
Disliked: Property conditions & facilities, room comfort
Personnel sympa. La vue du nile est magnifique. L appel à la prière du matin avec la résonance du nile rivière du Paradis est juste magique. Pour des clients français je l’ai trouvé très basique. A louxor il vaut mieux payer plus cher et avoir un meilleur standing. Hormis ça ils sont sympathiques vraiment. Avis Sincère
Stayed 2 nights in Dec 2020
Response from M. Younis on 16 Jan,2021
Dear Valued Guest, Thank you for taking the time to post your review for El Mesala Hotel. We really appreciate each and every one of our guests and we believe as it is a family run hotel that all our guests should feel at home even when they are thousands of miles away. We hope to have the chance to have you again soon at El Mesala Hotel. Greeting from all of the hotel staff, Hotel Management

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Encantador
Llegamos cansados de noche y nos recibió Karim con su encanto incomparable. Hotelito antiguo con vistas espectaculares al Nilo desde la terraza y desde nuestro balcón Repetiria sin dudarlo
Stayed 1 night in Feb 2020
Response from Mohamed Younis on 27 Feb,2020
Thank you for taking the time to post this rating of your stay at El Mesala Hotel. We are glad that you enjoyed your stay and we are looking forward to your next stay with us. All the best from El Mesala Hotel team.

10/10 Excellent

Lennart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Mohamed Younes on 7 Feb,2020
Thank you for taking the time to post this rating of your stay at El Mesala Hotel. We are looking forward to your next stay with us. All the best from El Mesala Hotel team.