"I enjoyed my stay. The A.Y.C.E. breakfast is the best in Makati. The room was nice, but being woken up several times throughout the middle of the night, because of loud stomping coming from above our room ceiling was quite disturbing. I did call it in and reported it to the front lobby desk, but the loud stomping continued a couple of more times afterwards. I didn't care for the strong incense smell that lingered throughout the hallways and in the main lobby. It made me feel like the hotel is trying to mask a raw sewage smell problem, because the scent is too strong that it made me nauseous. Perhaps a more suttle smell, like a light clean linen scent would work better. The pool area was beautiful, but the bar area needs to play some music in the background. It doesn't have to be loud, but play something because it just made my pool day boring. The outdoor smoking section for guests needs a few rotating fans. It's hot, humid, and with 20-30 people smoking outside in such a skinny and tiny compact area, there needs to be some comfort for your paying guests. I'm pretty sure y'all can afford to invest in a few fans to help keep your guests happy. Not every employee greeted me at the Dusit Thani Manila during our 5-day stay. The service needs help in this area. Every single employee at the Holiday Inn & Suites happily greeted me throughout the day, and I stayed there for 9-days always feeling welcomed from sun up to sun down. Fix some of these issues and I'll come back, for sure."
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