- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed during the lockdown the night before our flight back to Australia. They took care of us as if we were their family. Courtesy private transport to the airport, extended checkout time to 5pm as they understood our dilemma with having to wait with 2 small kids at the airport for 7 hours, and even sent ice cream up to our room for our girls. Thank you especially to their Operations Director for talking and roaming with your guests during an uncertain time. We noticed you going around to guests and staff and checking in on everyone during meal times at the buffet. You really cared and this attitude filtered down to your staff. We will definitely stay here again. Thank you from the bottom of our hearts.