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Reviews of Harbourview Hotel Macau

4 out of 5
Harbourview Hotel Macau
Macau Fisherman s Wharf, Avenida Dr. Sun Yat-Sen, Macau

Reviews

8.8

Excellent

Rating 10 - Excellent. 508 out of 1003 reviews" "
Rating 8 - Good. 409 out of 1003 reviews" "
Rating 6 - Okay. 66 out of 1003 reviews" "
Rating 4 - Poor. 15 out of 1003 reviews" "
Rating 2 - Terrible. 5 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Valley

Travelled with family
Liked: Cleanliness, property conditions & facilities
It’s very nice hotel, elegant and has old time charming
Stayed 2 nights in Mar 2024

10/10 Excellent

Edgar Martin, Sai Ying Pun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in-person reception service, as well as clarifying information via phone call previous to arrival.
Stayed 1 night in Mar 2024

10/10 Excellent

Shalini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel! The photos of the room did not do it justice at all. The room was extremely huge and so was the toilet.
Stayed 2 nights in Dec 2023

8/10 Good

Wing

Liked: Cleanliness, property conditions & facilities
Staff don’t have too much knowledge about getting around Macau
Stayed 4 nights in Feb 2024

10/10 Excellent

NOK TUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is so spacious, especially considering the cost! And the location is not bad too, you could access to other malls and casinos very easily

4/10 Poor

Zhen

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Small room for price as large room from our last stay here and it is random if your room is good or bad
Stayed 2 nights in Dec 2023

8/10 Good

Yiu Hang

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Very convenient to come here from HZM bridge via Sands shuttle bus. However, as a party of 5 for two bedroom suite, we only get set of 4s for all amenities..which I think should be adjusted automatically and not for us to ask for. As well for small kids, they should be using plastic or other non breakable cups rather than providing heavy glasses for tooth brushing. One of them broke when my girl couldn’t hold tight during use and fell in the sink all broken. This is really dangerous. All in all, it’s value for money during Christmas high season, but I would not come again as it’s not very family / kid friendly.
Stayed 2 nights in Dec 2023

4/10 Poor

Zhen

Travelled with family and small children
Liked: Property conditions & facilities
They gave us a tiny suite that was much smaller than the one we got before and they said it was a different room but the same price
Stayed 3 nights in Dec 2023

10/10 Excellent

Seokgyun

Stayed 1 night in Dec 2023

10/10 Excellent

Mankuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Hiroe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Steven

Stayed 1 night in Nov 2023

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Htfg
I was given an upgrade from a city to a sea view which was most welcome
Stayed 2 nights in Nov 2023

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Ngar Mun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was very comfortable and clean. Very near to the HK Macau bus stop at Sands
Stayed 1 night in Sep 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great and the room was beautiful. The stay was wonderful
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Aug 2023

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to ferry terminal and shuttle busses are amazing to get from and to the hotels and casinos. Great ocean view from our hotel and staff are super friendly. Would definitely stay again 5 star.
Stayed 2 nights in Aug 2023

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the rooms were larger than i expected. The amenities were plentiful and covers all the basic necessities you’d need (shaving kit, dental kit, towels, soap, etc). The beds were great and i thought it was very thoughtful of the hotel to provide different types of pillows based on your personal preference. The gym was alright, clean, basic equipment, good to get a workout in. The bar was quite nice as well and i enjoyed the cocktails there
Stayed 1 night in Aug 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only concern is the coffee cups in the room which never clean and i can saw the coffee mark. Fortunately i saw the cleaning lady tidy up another room and she gave me another set of clean cups.
Stayed 1 night in Aug 2023

8/10 Good

Sin Yin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is located by the border of the local city. Walkable to the local city. But no shuttle bus to casinos. Hotel was fancy and nice. But if you shower, the water always leak to the washroom, the floor would become very slippery.

6/10 Okay

Sonny

Travelled with group
Liked: Cleanliness, property conditions & facilities
Check-in staff (his name: Rigil) is awesome - he was really helpful and friendly; We love him! Our room is super nice with a great view - breakfast is really basic, not much choice and broken latte machine. The worst experience was with one of reservation lady, she was really grumpy and doesn't have any intention to help with our basic questions, and just to clarify, its was 9 AM in the morning and no other customers except us hence she has plenty time to assist (if she wants) - overall all good except this one.

10/10 Excellent

Zhen

Stayed 5 nights in Jun 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Love everything about this hotel! Professional and friendly service. The pool was definitely a highlight! It’s one of the hotels I could say the property looks better then the pictures! Will return whenever we can!
Stayed 1 night in May 2023

10/10 Excellent

Morley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sumptuous hotel for reasonable prices, very spacious Praha restaurant - I really didn't like the 1 meal and did not return (Soy Chicken). Bony, insufficient, poorly cooked and expensive.
Stayed 5 nights in Apr 2023

8/10 Good

Wong Wing fat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price. Central location. Spacious room.
Stayed 2 nights in Apr 2023

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is fine!
My favorite hotel because it is quiet and convenient from Macau ferry. I used fitness center first time it was also quiet and fine. Swimming pool didn’t use because many family user. Overall was fine. However after Covid pandemic many shop were closed especially fishermen’s wharf. It was pity.
Stayed 3 nights in Apr 2023

10/10 Excellent

lau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean & convenient
although we only stay one night i like the location and service of the hotel. most likely will be back again.
Stayed 1 night in Mar 2023

10/10 Excellent

shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Mar 2023

10/10 Excellent

Abe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the front desk staff to housekeeping, everyone was friendly and courteous and the whole property was very well kept 👍
Stayed 6 nights in Mar 2023

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
The price is reasonable. The pillows are not comfortable.
Stayed 1 night in Feb 2023

10/10 Excellent

marina munwah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at the hotel, friendly staff .
Stayed 4 nights in Feb 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A top notch escapade
The hotel is right at Fisherman's Wharf. Although many shops went out of business due to Covid, some of the good shops and restaurants did survive. We took a walk in the evening and it was great. The Colonial flared hotel is beautiful and well maintained. Staffs are very friendly and helpful. The hotel's seafood buffet is the best in the my memory.
Stayed 3 nights in Feb 2023

8/10 Good

Yu Wai, Tai Po

Travelled with family
Liked: Cleanliness, staff & service
It is a decent hotel next to the Fisherman's Wharf, where there are a few restaurants and event venues. It is within walking distance to the ferry pier (to HK), when it opens again.
Response from HVH on 18 Jan,2023
尊敬的顧客,您好,感謝閣下選擇下榻澳門勵庭海景酒店。我們非常榮幸您願意花上寶貴時間跟我們分享您的入住體驗!有您的支持與肯定,我們會更有信心做得更好。我們熱切期待在不久的將來能再次為您提供優質的服務,令您的旅程別具意義。敬祝 台安!勵庭海景酒店酒店經理Adrian Pinto Marques

8/10 Good

Cheng

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020
Response from HVH on 4 Nov,2020
尊敬的顧客, 您好,感謝您在百忙中抽空分享在勵庭海景酒店的體驗。得悉您對我們的優質服務感到滿意,我們深感榮幸與鼓舞,我們會更不斷努力務求讓客人每次都能有賓至如歸的感覺。在此我們的團隊期望在不久的將來能有幸地再次為閣下服務。 敬祝 台安! 勵庭海景酒店 酒店經理 Adrian Pinto Marques

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from HVH on 29 Sept,2020
尊敬的顧客, 您好,感謝閣下選擇下榻澳門勵庭海景酒店。我們非常榮幸您願意花上寶貴時間跟我們分享您的入住體驗!有您的支持與肯定,我們會更有信心做得更好。我們熱切期待在不久的將來能再次為您提供優質的服務,令您的旅程別具意義。 敬祝 台安! 勵庭海景酒店 酒店經理 Adrian Pinto Marques

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2020
Response from HVH on 29 Sept,2020
尊敬的顧客, 您好,感謝您在百忙中抽空分享在勵庭海景酒店的體驗。得悉您對我們的優質服務感到滿意,我們深感榮幸與鼓舞,我們會更不斷努力務求讓客人每次都能有賓至如歸的感覺。在此我們的團隊期望在不久的將來能有幸地再次為閣下服務。 敬祝 台安! 勵庭海景酒店 酒店經理 Adrian Pinto Marques

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked your place. And if we ever go back to Macao this is the place I would choose for our stay again. The staff was friendly and our room was always clean. Thanks to all of you:)
Stayed 3 nights in Jan 2020
Response from HVH on 21 Jul,2020
Dear Guest, Thank you for your response. It is our honor that you were satisfied with the service we provided. We truly wish the Harbourview Hotel will still be your first choice for your next visit! Sincerely, Adrian Pinto Marques Hotel Manager Harbourview Hotel

8/10 Good

Josephine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Josie
Spacious room. Comfortable. The room interior is amazing.
Stayed 1 night in Jan 2020
Response from HVH on 21 Jul,2020
Dear Guest, Thank you for your rating. We truly wish the Harbourview Hotel will still be your first choice on your next visit! Best Regards, Adrian Pinto Marques Hotel Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money and close to sands and pier. Very convenient
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We experienced good service particularly check in and check out arrangement. It is simple and fast. The bath stuffs are good. I think the single bed a bit small. Thanks.
Stayed 1 night in Jan 2020
Response from HVH on 14 Jan,2020
Dear Guest, Thank you very much for sharing the experience of your recent stay in our hotel. We are hospitality professionals who pride ourselves on delivering high-quality service and are happy doing so. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Sincerely, Adrian Pinto Marques Hotel Manager Harbourview Hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. A grand hotel with reasonable pricing
Stayed 1 night in Dec 2019
Response from HVH on 14 Jan,2020
Dear Guest, Thank you very much for sharing experience of your recent stay in our hotel. We are hospitality professionals who pride ourselves on delivering high quality service and are happy doing so. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Sincerely, Adrian Pinto Marques Hotel Manager Harbourview Hotel

10/10 Excellent

Kubhaer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Harbourview
Really comfortable bed, tasty breakfast, great location for access to Macao Cultural Centre. In-room amenities by L'occitane. It is quite tacky in its aesthetic, but I suppose that's the way it is when you are a casino town. Only stayed one night.
Stayed 1 night in Dec 2019
Response from HVH on 14 Jan,2020
Dear Guest, Thank you for the response. It is our honor that you were satisfied with the service we provided. We truly wish the Harbourview Hotel will still be your first choice for your next visit! Sincerely, Adrian Pinto Marques Hotel Manager Harbourview Hotel

8/10 Good

SIN HUNG VICTOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from HVH on 21 Nov,2019
尊敬的顧客, 您好,感謝您在百忙中抽空分享在勵庭海景酒店的體驗。得悉您對我們的優質服務感到滿意,我們深感榮幸與鼓舞,我們會更不斷努力務求讓客人每次都能有賓至如歸的感覺。在此我們的團隊期望在不久的將來能有幸地再次為閣下服務。 敬祝 台安! 勵庭海景酒店 酒店經理 Adrian Pinto Marques

10/10 Excellent

Nataliia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel which is worth to stay))))
The hotel is really very luxurious We had room for 5 persons and it was really bright spacious clean and very comfortable Location is also not bad 15 minutes to city center Free shuttle to the main casino from opposite side So we really enjoy our stay there
Stayed 1 night in Aug 2019
Response from HVH on 4 Oct,2019
Dear Guest, Thank you for your nice review. We are so thrilled that Harbourview Hotel became one of the memorable experiences during your journey. We have been striving to provide best hospitality to our valued guest. We truly welcome your next visit very soon! Sincerely, Adrian Pinto Marques Hotel Manager Harbourview Hotel