The staff (Jenny) very helpful and kind . my second trip to macau master Other hotel staffs also friendly .Lication wise good , near to Sofitel hotel , u can take free bus from macau ferry terminal to sofitel , only 10 to 15 mins , fr there u walk 5 mins u will reach macau master hotel . Nearby 1 min walk , a k mart 24 hours , ( like 7-Eleven )