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"Right from check in to check out, everything was fantastic! The staff, especially, Nadia were friendly and very helpful. We had made a decision to arrive 3 days early to Madeira and when we arrived, our driver (booked by the hotel) was waiting at the airport, check in was seamless and we were able to upgrade our first 2 nights in order to stay in our room for the full 5 nights. Location was perfect, lots of dining/entertainment options within steps. And downtown Funchal is about a 40 min walk but well worth it. We used Uber as well a few times. Nadia went above and beyond - we were on our way out to dinner on Saturday evening and asked about renting a car the next day and when we got back, everything was arranged for us for the next morning. The breakfast buffet was great, usually busiest between 915-945 but they were still adding fresh and hot items each day just before 10am. Many options! The rooftop bar was fabulous for a sunset cocktail - bartender was awesome! The pool area is lovely but it was too windy/chilly for us to use it. We also didn't take advantage of the spa. Top notch service and comfortable beds!"

"Loved it got a free upgrade. My adult daughter and I enjoyed the pool, breakfast, gym and other facilities. Did the Madeira tasting evening which was yummy, with plenty of food, and wine, well worth it. Car park was a little tricky required reversing in, if arriving back later in the evening, but that added to the adventure of the holiday. Thank you "

"We had a brilliant stay. The hotel is beautifully dedigned with a fresh look. Out balcony was perfect. The breakfast had a large range if options including fresh fruit and cooked eggs as you like. Staff were all so helpful and friendly."

"The room was beyond what pictures could describe, incredible would be putting it lightly. The staff was also so pleasant to speak with and very helpful as well. The included breakfast was a huge help in being in a country that neither my wife or I had visited which was a nice way to ensure we started the days off right. "

"Saccharum Hotel Resort & Spa is a perfect blend of luxury, calm, and thoughtful design. The ocean views are stunning, the rooms are spacious and beautifully finished, and the infinity pools and spa are incredibly relaxing. Breakfast was excellent, and the service throughout the hotel was warm and attentive. A truly memorable stay — I would absolutely return."

"Good location, nice facilities, good breakfas"

"Beautiful hotel in a great setting with great staff."

"Staff were great very helpful. Location of hotel was perfect to explore all surrounding areas great roof top bar etc. highly recommend this hotel "

"This was possibly our best hotel experience ever. It was my husband's 50th birthday and management helped to make it truly special.The hotel room and facilities were stunning. The Cliff Bay is very well located, on a beautiful bay a few minutes walk away from the port area (I would recommend this distance away from the cruise ships). We enjoyed a couple of meals from room service (best burger ever...and we've tried many). On the opposite side of the scale, the Il Gallo D'Oro Michelin experience was extraordinary...food art and superb service. The hotel is in perfect condition and manages to be elegant and contemporary and yet have charm and feel warm. I would definitely recommend this hotel to others and consider returning. An unforgettable stay."