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Reviews of Eco Machu Picchu Pueblo

2.5 out of 5
Eco Machu Picchu Pueblo
Calle Aymuraypa Tikan 112, Machu Picchu, Cusco

Reviews

7.2

Good

Rating 10 - Excellent. 21 out of 98 reviews" "
Rating 8 - Good. 35 out of 98 reviews" "
Rating 6 - Okay. 30 out of 98 reviews" "
Rating 4 - Poor. 7 out of 98 reviews" "
Rating 2 - Terrible. 5 out of 98 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.. you can hear everything though because of the very near soccer field. Besides that we had a great time
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019
Response from Ivan on 8 Jan,2019
Agradezco su puntuación.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Good location but poor poor service
No one at the front desk to ask for towels so they scorned us for finding extra towels on our own to soak up the water from a leaking toilet. Toilet leaked in my friends room and my aunt’s room as well. They did not provide towels for my aunt’s room. No wash cloths. When you sit on the toilet in room 301 your knees will be touching the wall in front of you. Water from the faucet was brown, it may be water from the local river. The only good thing about this place is the location from the base of Machu pichu
Stayed 2 nights in Oct 2018

8/10 Good

Rick

Liked: Cleanliness, staff & service
Good place for a one night stay near Machu Picchu
Nice small hotel. Convenient location, very helpful staff, kept our baggage before and after check in/out. No outside windows and spotty hot water. Good buy in an expensive town.
Stayed 1 night in Oct 2017

2/10 Terrible

Summit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible!
Booked this hotel knowingly it was cheap but not so cheap $50 for a night stay. We thought we would have hot water and electricity. Next morning there was no electricity nor hot water. We used our iphone flash to get ready to go up to Machu Picchu. People running around and talking loud on their phones on the corridors at nights - couldn't get sleep. Take my advice spend few more bucks and get a decent hotel because you don't want to ruin the highlight of the trip - Machu Picchu.
Stayed 1 night in Sep 2017

6/10 Okay

Samuel

This place is about as middle of the road as it gets. It's not great and it's not bad. The beds are reasonably comfortable and the rooms are clean with hot water. The building is an open air building though so all of the noise from outside will be heard in your room. It is close to the rail lines, but most places are. Do not expect any sort of service as it is just two high school kids manning the front desk. The breakfast in the morning is paltry compared to other places that charged similar rates. Get there early as they just leave the food sitting out the entire time. One plus is the Wi-Fi is particularly strong.
Stayed 3 nights in Jul 2017

6/10 Okay

Luis & Poly, Medellin, Colombia

Liked: Cleanliness, staff & service
Just to sleep overnight
Nice and clean hotel. Very basic amenities, good location but not so nice view out of the window. Breakfast was not really good. Ideal only if you are planning to sleep overnight before heading to Machu Pichu.

10/10 Excellent

Pedro, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The personnel in this hotel is very helpful and also if you are leaving early they prepare a lunch bag for you and also print your tickets for Machu Picchu.

6/10 Okay

MW, Toronto

Liked: Cleanliness
Disliked: Property conditions & facilities
Flickering lights and unstable shower temperature
The hotel is close to the train station which is convenient but our hotel room had a flickering light, we requested a double bed and got 3 small beds instead which took up a lot of space. The shower was disappointing as it was fluctuating between hot and cold.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in Machu Picchu
The double room was attractively furnished; the location was excellent--close to the railway station and bus station in Machu Picchu, but also not too noisy. The staff were friendly, and a substantial breakfast was served from 5 AM onwards to accommodate the people who wanted to get an early start (which was practically everyone).

8/10 Good

Stuart, london

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant surprise
stayed as a stopover for machu pichu, so chose pretty much the cheapest option. small town but this was still well located. very helpful service, they were even on hand when we left at 4am and had a packed lunch/breakfast for us which was a nice touch. the room was more than I was expecting - very clean and looked nice. No window though which was odd, but we weren't staying long so not a problem. Bathroom was clean and the shower was good - decent pressure and hot water for 3. A little small though, and the layout meant it wasn't easy to sit on the toilet (knees would hit the wall in front, even for someone of 5'2.

8/10 Good

lucia

Liked: Cleanliness, room comfort
Ir was a Nice experiencia but the y don't have elevador that was a problem

8/10 Good

Young T, Anaheim, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to train station
All staff was very kind. Especially, we enjoyed American style breakfast at the hotel.

8/10 Good

Terry, Juneau, Alaska, USA

Liked: Cleanliness, staff & service, room comfort
Trapezoids
The manager Dante created an environment like home. My room was spacious with two wonderful beds and polished wooden floors. I had a window near ceiling, but no view. But that was not a problem: comfy bed, optimal temperature, and so quiet! Fourth floor has a nice view, balcony for smokers, and breakfast. I felt like I was at home.

8/10 Good

Sze Ming, Hong Kong

Liked: Cleanliness, property conditions & facilities
Clean little hotel
Stayed one night there before heading to machupichu. We arrived there by the last train around 9pm., unexpectingly the hotel is very nice to pick up us at the station! The host is nice and friendly and tried to help us to settle down asap. Serving breakfast starting from 5am which is good if you plan to climb up to the hill in the early morning. It is a small hotel, basic and clean. Just our room is aliitle bit odd that the only window in the room is facing to the corridor! I think you need to remark that when you book the room.

6/10 Okay

chrystal

Liked: Cleanliness, staff & service

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and location
Booked this hotel to stay 1 night before going to see the ruins of Machu Picchu. Overall, it was a very good place to stay and I would recommend it. Beds were comfortable and the staff was very friendly and helpful. The hotel was a little far from the train station in comparison to other hotels but one of the reason why I was looking for one not close to the rail roads was the noise. I was happy with my choice and I would do it again.

8/10 Good

Julie, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff friendly and nice rooms
I would recommend this place. The staff was nice, while we where out they stored our bags after the check out time as we went on our Machu Picchu trek. It's was so hot and sunny that wen we got back to the hotel before getting on the train we asked if it would be possible to take a shower and they gave us a room for 2h wile we got ready and waited for our train. The staff came to meet us at the train station to walk us to the hotel as its so close and no car can go down the streets he even helped us with our bags. Great breakfast upstairs. It's a little noisy as they are constructions around but that hole area would have the same problem. They event lent us some towels to bring to the hot springs as we had non and we didn't wanted to use the ones in our rooms. Yes the rooms are little small but how much room do you really need ;)

4/10 Poor

Not Provided

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
too much noise on the street. room is tiny but clean.

2/10 Terrible

Wendy, Needham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible, no hotel help or people to greet you.
This was an awful experience. We traveled throughout Peru and made a reservation the night before headed to Machu Pichu. We arrived to a a dimly lit hotel. No one was at the desk for over 20 minsutes to greet us or check us in. We walked upstairs to find a hotel employee, but NO one was there at all. It was all dark, all empty rooms and no one to assist us. After waiting in the lobby, we walked down the street to another hotel and luckily made a reservation for that night. By now it was after 11pm! Never heard from the hotel. They do not use the internet and we had no way of contacting them . It was an awful and scary experience.

6/10 Okay

Lori, Sitka, Alaska

Liked: Cleanliness, staff & service
Just what we needed
Safe, clean, inexpensive, simple place to stay with a convenient location. Would recommend it to anyone traveling to see Machu Picchu.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel
No toilet paper in bathroom. No bathmat in bathroom. we were promised breakfast at 5 am but at 5:15 there was nothing at all, we woke up the front desk person and she said she would make coffee....we said no thanks. If we had known, we'd have gotten our own breakfast foods before our Machu Picchu hike.Don't promise something you won't deliver.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great managment

8/10 Good

daniela, argentina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and helpful.
Hotel clean and nice, confortable bed, very well located. On the negative side, the bathroom was very small and the room was noised (window to the lobby) We left very early and they gave us a breakfast in a bag, they also kept our luggage until the afternoon. I would say that the hotel was according to the price

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Small rooms but clean.
The shower was an issue. Way too hot or way too cold....not adjustable. Room locks are minimal and no safe available. Courteous staff, very helpful.

4/10 Poor

Wanderlust, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No rest for the weary.
Noisy from checkout to check-in. Construction going on across street all day and soccer stadium noise until 2:00 am. No hot water at the sink. Scalding hot or freezing cold water in the shower. "Free breakfast" included an intestinal bug that lasted 3 days. This is a two-star hotel at best but it's over priced. Found a substantially cheaper and bigger/better room three blocks over.

10/10 Excellent

Tamara, Gig Harbor Washington.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
We loved this place. It looked either new or remodeled. The staff were friendly and helpful. Would definitely recommend it.

8/10 Good

Jeff, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a night before the ruins
Was hard to find in the dark, and we registered at one location then stayed a short walk away.

8/10 Good

Jeff, Boulder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
Nice comfortable hotel with a helpful staff. Everything you would need unless you're looking for luxury. I would stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place while visiting Machu Picchu
Nice redone hotel very close to the train station, restaurants and stores. No A/C, windows or fan. Nice hot showers.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great choice for short stays. We stayed there for two nights - the room was clean and the staff was nice and helpful

6/10 Okay

Natalia, RI

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to everything, but pack ear plugs
We stayed at Eco Machu Picchu 2 nights (before and after MP). The hotel is located in a tiny town of Aquas Calientes. It is not in the touristy part of town, but that's not a big deal as you can walk everywhere in a couple of minutes. The room was small, but VERY clean. The floors are of plastic tile (great choice), they were shiny when we got in. The bathroom had a sink (only cold water), toilet and shower (hot water). The room had a TV and wifi. The only problem that we had was because of noise at night. We don't know if that was because of winter holidays there (we stayed 12/29-30 2014). The hotel is next to a local stadium where people play until late at night. It is adjacent and across of restaurants. We heard them too. How we dealt with it - ear plugs. Yes, it was annoying, but not the end of the world. For us cleanliness is more important. Not knowing how other places are, we would consider staying there if we go back.

10/10 Excellent

JAL, Victoria, Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
This was a great hotel! Staff were really friendly and looked after my luggage for several hours after checkout. They were very kind and helpful. The room was large, clean and comfortable. Bathroom was small but accommodated everything. Close to Artesian market and Perurail station which is great. 5-10 minute walk to bus for Machu Picchu.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud stay on New Year's Eve
We stayed on New Year's Eve, and a the noise in our room from the party and band was extremely loud until after 5:00 AM. Otherwise was a fine hotel, but be warned if you stay here during any kind of festival because the rooms are not quiet.

8/10 Good

James, Philly

Liked: Cleanliness, staff & service, property conditions & facilities
decent value
Nice staff. Close to train station. Small room with our three single beds and bathroom was tight. Mattress firm, we liked. Spotless everywhere. Might be the first time I had instant coffee since the service. Breakfast adequate.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice budget hotel before Machu Picchu
Basic, good for money for basic short stay before our climb to Machu Picchu. Very good receptionist who is knowledgable and appeared to do everything including to cook us breakfast.

6/10 Okay

Julio, Latin-america

Liked: Cleanliness, staff & service, room comfort
A nice ecological friendly place to stay
This is a nice hotel worth the price. Employees very friendly and provide a response to almost any question about what to do in the area. I liked the room, very clean, and very confortable bed. The breakfast was great.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Close to train station
City is small so the hotel is close to everything. No elevator but the breakfast is very good

8/10 Good

christine, newmarket on

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
50.00 would have been a more fair price
It worked out well however we asked for a wake up knock but it was not forthcoming. Breakfast was good. Room was clean. Room was simple

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stop
The hotel was terrific as was the breakfast. I found check out too early at 9 am. It would have been helpful if it had been at 11 or 12:00. Staff were helpful.

8/10 Good

Carolyn, Danville, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the $$!
For the price this is a great hotel in Aguas Calientes. Our group of 13 had just come off a 3 day Inca Trail hike and needed a hotel with a hot shower and decent place to stay as we were up early, checking out and headed back to Machu Picchu early in the morning. The showers were hot, the rooms nice and very clean, soft sheets and comfortable beds. It was a little hard to find and I would suggest having hair dryers in the rooms, as the whole hotel has to share just one or two, but other than that it was perfect!

6/10 Okay

Adam, New Jersey

Liked: Cleanliness, property conditions & facilities, room comfort
Noisy
The hotel was more than adequate for the price. Breakfast was good, the room was clean. The only real problem was that the noise carries throughout the whole place. We were trying to get to sleep early, and the talking and tv in the lobby kept us up for hours. Noise from outside (construction, foot traffic, football pitch) also adds to the annoyance level.

8/10 Good

Omer, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Machu Pichu Retreat
The hotel's location is excellent for someone who needs to catch the train to Cusco or bus to Machu Pichu. It is newly renovated hotel with nice rooms and bathroom. The breakfast is nice and staff is helpful. The problem is with early check out at 9am. I extended the check out time by paying half of the rate what was fine because our train to Cusco was in the afternoon. After the hike to Machu Pichu, paying extra to take a shower and relax before the train departure was worth it. Avoid the restaurant next door - use restaurants on the main road. Highly recomending this hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service, friendly staff
excellent bfast at 5 am, this hotel was better that we was expecting the rooms are very new, even the bedding and towels was new, good service, bathroom very small and no hot water in the sink only in the shower

10/10 Excellent

Karla, Fort Lauderdale, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Agua Calientes - Macchu Picchu
This hotel is quaint and has outstanding service. If you are seeking a comfortable hotel to stay after a long day in Macchu Picchu, this would be the best choice. The room is quaint and the beds are super comfortable, we almost overslept both days. The linen is clean and well taken care of. Everything is new in the hotel, from the floors to the tv's. They provided Direct Tv with English channels which was perfect. The breakfast consisted of a fruit salad, scrambled eggs, bread, papaya juice, and your choice of tea or coffee. The best hotel experience in Peru.

6/10 Okay

Antonio Celso , Brasilia, Brazil

Disliked: Room comfort
Well locatted but not confortable.
We stayed for 2 days in a roon on the level floor with no windows facint outside. Very tiny roon. Very simple breakfast on the 4th floor with no elevator.

10/10 Excellent

Matt, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for one night
Much better than I was expecting. Clean, comfortable room. Soft bed. The bathroom was a tight squeeze, but nothing horrible. Easy walk to the train station. Not many restaurants nearby, most are across the river, the the town is small and it's an easy walk. Not all rooms have windows facing outside and those that do can get noisy. You can hear practically every word from the street and it kept up until late. A little difficult to find because the street isn't marked. Look for the soccer field at the top of the street.

10/10 Excellent

Mina, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great deal, comfy bed, nice service - love!
Stayed for 1 night after 4 days on the Inca Trail. Room was so clean, looked like new gleaming tile floors. Bed was warm with great double-sheeting. Bathroom was small but fine and shower was hot! :) Service was so pleasant and friendly, despite limited English. Breakfast was a pleasant surprise, with fruit, bread, and egg made to order. A little hard to find, as end of street nearest the river has no signage. A few steps from the soccer field. Mark it on a map before you go. Save a little time to walk around town.

8/10 Good

MK, Miami, FL

Liked: Cleanliness, room comfort
Simple, clean hotel near train station
This hotel was perfect for our one-night stay in Aguas Calientes after visiting Machu Picchu. Good water pressure and hot water in the shower - also nice hairdryers to borrow from the front desk (not like the dinky travel hairdryers at some places). Also just a 3-5 minute walk from the train station. By no means the warm reception you'd expect at a B&B, but clean and adequate.

8/10 Good

Craig, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
What Do you want from life?
They are NICE people, kind, friendly and helpful. The hotel is a basic value hotel, small lobby with some sitting area and no elevator. 4 floors with the breakfast room on the top. The breakfast was small with a choice or eggs and rolls along with coffee and teas. The wifi was decent and there is cable but only CNN in English. The location is on the train station side and provides a quick walk to both train and bus. If you are looking for a value, this was a good choice