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Reviews of Hatun Wasi MachuPicchu

2 out of 5
Hatun Wasi MachuPicchu
Calle Qori Wakanki 701, Machu Picchu

Reviews

6.4
Rating 10 - Excellent. 1 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 1 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from marketing on 4 Nov,2018
Gracias por tu valoración.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフが窓口にいなかったため、ベルを鳴らしても、しばらくホテルの前で待ちぼうけしていました。 Wifiは特に使い勝手が悪く、必要な時に必要なことができませんでした。 また他の多くの施設にも言えることですが、観光地であれば最低限の英語を身に付けているスタッフを置いておくべきかと思います。
Stayed 1 night in May 2018

8/10 Good

Samantha, Lima, Perú

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel a 2 cuadras de la estación del tren.
Buen hotel, con vista hacia el rio y cerca de todo. El personal super amable y dispuestos a ayudarte. Te dan información sobre cómo llegar a distintos lugares. Recomendado.
Stayed 2 nights in Jan 2018
Response from Hatun Wasi on 8 Feb,2018
Gracias Samantha por el buen comentario más que felices de saber que te pudimos ayudar en todo momento.

10/10 Excellent

Milagro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradecidos
Muy bien.
Stayed 1 night in Dec 2017
Response from Mario Palomino on 20 Jan,2018
Gracias Milagro, por la puntuación y el comentario nos ayuda a seguir adelante y mejorando cada detalle.

6/10 Okay

Verified traveller

Liked: Cleanliness
Fair for what we paid
If we think of the price, it was really good for what we paid. But there’s no tv, no ring bell, and obly basic stuff in the room. At least, it was cheap, close to the train station and it has cold water, no heater, but it was ok.
Stayed 1 night in Jan 2018
Response from Marketingr on 17 Jan,2018
I understand you, and apologies for the small details, there is hot water and we have heating if requested, and we want all the best for our guests. Sorry and if you want to recommend us or come back, we will comply with all those minimum requirements.