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Reviews of Hostal Samananchis

2.5 out of 5
Hostal Samananchis
Av. Pachacuteq No. 816, Machu Picchu, Cusco

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 52 reviews" "
Rating 8 - Good. 19 out of 52 reviews" "
Rating 6 - Okay. 8 out of 52 reviews" "
Rating 4 - Poor. 3 out of 52 reviews" "
Rating 2 - Terrible. 1 out of 52 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Ana, D.C.

Travelled with family
Liked: Cleanliness, staff & service
It’s not a 4 star hotel. It’s an affordable, comfortable and clean pit-stop before or after the climb to MP. My 3 kids and husband slept comfortably.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The modern features were pleasing and made the stay very comfortable.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of their staff met us at the train station and escorted us up the hill to the hotel. Our room was fine, walls a bit thin but lots of people make noise early trying to catch the bus to Machu Picchu.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Excellent staff that helped us with luggage and other requests.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Wilson on 6 Feb,2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Wilson on 24 Oct,2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Wilson on 24 Oct,2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient clean and good value
Stayed 1 night in Sep 2018
Response from Wilson on 24 Oct,2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kris, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location at the top of a busy street of restaurants and shops. Lots of steps, but close to the Hot Springs and gorgeous views from our window. The room itself was clean and big enough to fit my family of 5. Very happy with our choice.
Stayed 2 nights in Jul 2018
Response from Wilson on 24 Oct,2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Vipul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep to the sounds of the stream!
Wilson was great - he picked us up from the train station and walked us back. This hotel is at the quiet edge of town overlooking this lovely gushing mountain stream. The entry to hot springs are right next doors. The room was nice for us 5, the bathroom not as much. No warm water and this was in winter. So all in all a functional place, friendly staff and quiet. Recommended.
Stayed 1 night in Jul 2018

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Aguas Calientes
Best place to stay in Aguas Calientes! The hotel was close to the hot spring, and all the way down are all the restaurants and markets. And if you are traveling with a family of 5, the room had 3 twin beds and 1 queen side bed.
Stayed 1 night in Jun 2018

8/10 Good

Ross, Los Angles

Liked: Staff & service
Value for money.
Stayed 2 nights in Jul 2018

10/10 Excellent

MLG, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our needs
This is listed as a hostel, but it is more like a cozy hotel. I was traveling with a group of 12 people and we stayed here 2 nights, it was more than just adequate. The rooms were spacious and comfy, nice beds and mostly clean bathrooms (we had a spider in one of the showers that was not welcome :) The breakfast was amazing and the staff was friendly and helpful. It is at the top of the town so if you hate walking a very short distance, don't stay here...however, if you want to stay away from the noise of the trains, buses, and crowds then DO stay here. Recommended and would stay here again!
Stayed 2 nights in Jun 2018

8/10 Good

itp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel, but great for the area!
Definitely a basic hotel, but overall had a great experience! Loved that our rooms over looked the creek, it was lovely falling asleep each night to the sound of the water. The hotel staff was great, they met us at the train station and walked us to the hotel. We would have had a hard time finding the place had they not done that!
Stayed 2 nights in Jun 2018

8/10 Good

AHA, Fontana, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Clean. Lots of hot water. Comfortable beds. Provided electric heaters at night. Met us at the train station on arrival for free. Provided bagged breakfast because we left before breakfast started to head out to MP. Staff is very kind, friendly, and helpful. WiFi worked everywhere. It is a bit of a walk uphill from Train station.
Stayed 2 nights in Jun 2018

6/10 Okay

Josh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unfriendly servers
Bed had stains asked to switche our they said ok but did not got bothered when I asked again mole everywhere bathroom curtain was very very nasty felt unwanted To sum it up I would say customer service was rude
Stayed 2 nights in Jun 2018

10/10 Excellent

Klaus, Littleton CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and great for families.
One of the best hostels we've started at in Peru. Room 206 has 4 beds with a dozen windows, gorgeous views and a private bath with plenty of hot water. As typical the rooms are cool at night but the blankets are plenty warm. The river provides a constant white noise at night so you don't wake up to other people leaving earlier or buses honking, trains whistling, etc.
Stayed 2 nights in Jun 2018

6/10 Okay

Vincent, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Maybe adequate in the summers but freezing in the winter. Breakfast was of lower quality in a room with no heat with ice cold scrambled eggs. Bathroom got flooded after every shower. The staff, if present, was not friendly nor helpful, insisted that I must pay in advance.
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One significant disappointment
Everything fine, except that we were told breakfast started at 5am. We wanted b-fast and wanted to store our bags so we could get on the early buses to MP. 0500 came and went, and there was no one there; we eventually had to wake up the manager to store our bags and we bought breakfast elsewhere. No big deal except the only reason we stayed in Aguas Calientes was to get an early start, and this interfered with our day.
Stayed 1 night in Apr 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, Very clean
I stayed only 1 night to go to Macchu Picchu, the place was nice, clean and very cozy, I liked the staff, free breakfast, would go again!
Stayed 1 night in Mar 2018

10/10 Excellent

P, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our stay
We were a group of 6. We booked two rooms. One that slept 4 and the other one 2. The room that slept 4 was nice, clean and very spacious. The bathroom was clean and the hot water had a lot of pressure (hair dryer and shampoo/soap). Our room overlooked the river and we all appreciated the sound of the river. The hotel staff was very nice, helpful and accommodating. I would definitely stay there again.
Stayed 1 night in Mar 2018

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, room comfort
Great view!
The hotel is on the end of town near the hot springs. Not far from the station, but a steady climb. The Staff was very friendly and helpful. We got a corner room with a beautiful panoramic view of the woods. Curtain not super complete though, so some bleed-in light at night. Breakfast was bread, cheese, luncheon meat, one cereal and the usual drinks. They also prepared an egg to order that was quite good.
Stayed 1 night in Nov 2017
Thank you very much for your comment, and, we'll follow working for give a quality service.

2/10 Terrible

Jodi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hard working staff, lousy rooms
Our room had a very strong sewer smell & the condition was not good - the walls had rusty orange marks on them. The breakfast was quite good & the staff was very helpful and really trying hard.
Stayed 2 nights in Sep 2017

8/10 Good

JC, los angeles, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, amazing shower, thin walls
The staff was very accommodating. Gave us sack breakfasts to take while waiting for the first bus to Machu Picchu. Beds were comfortable. Shower was amazing---water was as hot as you could want, strong water pressure. Seriously felt amazing. The walls are thin so you hear everything nearby and above and below. The plus side is you also hear the nice river too.
Stayed 1 night in Sep 2017

10/10 Excellent

Nen, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hostal with wonderful staff.
The room was comfortable, and I would have given it 5 stars if the wifi was working. The staff was very accommodating and kind. I was relieved to see someone (Alvaro) waiting for us at the train station to take us to our hotel. It wasn't as close to the train station as stated in the description. On our way to the hotel, Alvaro even guided us to buy my son's Machu Picchu entrance and our bus tickets. Now that is amazing service. I would definitely go back.
Stayed 1 night in Aug 2017

8/10 Good

Heidi, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at the top of the hill
Nice hotel at the top of the hill near the thermal baths. We had large rooms overlooking the waterfall (party of 9). Rooms clean and well appointed. Ensuite bathroom. Showers hot but very slippery! Staff super friendly and lovely breakfast in the morning.
Stayed 1 night in Aug 2017

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We reserved two rooms. My husband was not happy they did not change his room when requested. He was told they were booked. He did not like the humidity smell of his room. My room had bigger windows overlooking the river so it was more ventilated. Staff was super helpful with assisting me locate my reserved tourguide that didn't show as expected. The hotel room was overall comfortable and clean, and the bathrooms were nice with warm showers.
Stayed 1 night in Jul 2017

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelled really bad
The room smelled quite bad from the restroom odor leaking out. They were kind enough to give the burning incense to mask the smell, but didn't help.

10/10 Excellent

AshTC, Salt Lake City, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW! Super amazing place
This was one of the best hostels that we have stayed at. We were a little concerned when we got there and we couldn't find it at first, BUT this is only because we asked a local and he stated they had moved to a new location. They are in the perfect location close enough to the main center but far enough that it is quiet and great place to relax. They provided all the amenities that we needed from shampoo and towels to extremely clean bedding and comfortable mattresses. They provided a heater in the room so you are able to regulate your own temperature. They were positive, worked with us consistently to locate what we needed around Aguas Calientes and seemed genuinely happy to have us there! 100% recommend this place.

6/10 Okay

Nicholas

Decent
This hotel (it's more of a hotel than a hostel) is tolerable for the area. The rooms are decent size and provide all the basics. The on-site service is good and the breakfast was well done. It's location is as far from the town center as possible and the uphill walk could be very difficult for some people. On the walk up, there are many shops and food options (although not very diverse).

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Disliked: Staff & service
Helt OK hostel
Bra läge borta från stadens oljud, men observera att rummets ytterdörr samt väggar är lövtunna och allting hörs igenom. Helt OK frukost. Utchecknlingstiden stämmer inte med vad hotels.com angett på sin sida, vilket är kl 12:00. Visande bokningen för ägaren men han ville inte lyssna. Enligt ägaren så är kl 0930. Fick lämna tidigare än önskat.
Stayed 3 nights in Sep 2019

8/10 Good

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Wilson on 8 Jun,2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Lluis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuvimos Frio
La habitación no cuenta con acondicionamiento de aire. Si la época es de frio, pasaran frio húmedo.
Stayed 1 night in Aug 2018

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Bon hôtel
Hôtel très pratique pour une nuit, personnel très aidant, chambre propre , petit dej à emporter, simplement chambre pas.tres bien insonorisée , douche chaude !
Stayed 1 night in Aug 2018

6/10 Okay

Antonio

Liked: Cleanliness, staff & service
Hostel bem simples com pessoal muito atencioso
E um hostel bem simples localizado no final da rua principal portanto pra chegar la prepare-se uma grande subida a 2800m d altitude. O pessoal do hotel e muito atencioso mas so indico para viagens sozinhas ou duplas
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de calidad regular
No respetaron el precio según lo establecido por Hoteles. Com, no contestaron mail sobre espera en estación de trenes
Stayed 1 night in Jan 2018
Response from wilson on 12 Jan,2018
A cerca de este comentario, solo nos queda decir que el cliente tiene la razón y al cliente pago lo que creía y le convenía pagar excusándose en un mensaje enviado para recojo en estación que al hotel nunca llego.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RECOMENDO
muito bom , recomendo!
Stayed 1 night in Nov 2017

6/10 Okay

Karla, Brasil

Liked: Staff & service
Disliked: Property conditions & facilities
Para passar a noite: ok.
O hotel é bem simples, quarto de tamanho bom, mas com poucas tomadas. Ficaram de nos recepcionar na estação de trem e não foram, liguei e disseram que esqueceram, então ficamos 10 minutos esperando na chuva. O wifi conecta com muita dificuldade. O banheiro fica alagado após o banho, já que a cortina dele não vai até o chão. O café da manhã é simples, porém suficiente para ter energia de visitar Machu Picchu.
Stayed 1 night in Oct 2017

8/10 Good

Tiago

Liked: Staff & service, room comfort
Recomendo!
Fica quase no final da rua, uma subida e tanto, mas a cidade é pequena então nada é realmente longe. Atendimento simpático. Quarto amplo e cama confortável! O barulho da corredeira é bem alto, mas para nós foi um sonífero rs. Há bastante umidade no banheiro por conta disso, mas nada que prejudique. Nos ofereceram uma sacola com ótimo café da manhã pois partiríamos para Machu Picchu bem cedo! Faltou limpeza nos cantinhos do quarto.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito para estadia em Águas Calientes
Boa localização, quarto limpo, banheiro grande, Wi-Fi bom quando funciona. Preparam um kit de café da manhã no caso de sairmos antes do horário do café da manhã. Enfim, custo benefício excelente!
Stayed 1 night in Jul 2017

6/10 Okay

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le faltaba calefacción y agua caliente. Pero el hotel en general muy bueno y muy amable la atención. Se que pueden mejorar
Stayed 1 night in Jul 2017

8/10 Good

camila Stela

Liked: Staff & service, property conditions & facilities, room comfort
Simples , porém era o que eu procurava .
O hotel bem simples , porém era o que eu procurava para 1 estadia , limpo e com funcionários muito solícitos e agradáveis .
Stayed 1 night in Jun 2017

6/10 Okay

Gaetan

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Bon rapport qualité prix mais présence moisissures
Bel hôtel, propre, adjacent aux sources thermales et de tous les services, personnel accueillant et bon petit déjeuner mais seul point négatif, étant donné le taux d'humidité présence de beaucoup de moisissures.

8/10 Good

Lizeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien a excepción de un pequeño detalle a la hora de pagar!!! Tenia una vista hermosaaa!!! Al rio

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort