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Hotel El Quetzal Machupicchu

2.5 star property
Hotel El Quetzal Machupicchu, near Aguas Calientes Hot Springs, offers relaxation and a launch point for Machu Picchu adventures.

Choose dates to view prices

Travelers love this warm retreat's practical amenities. The continental breakfast fuels the day, in-room WiFi aids planning, and the 24-hour front desk staff provides knowledgeable tour assistance for a smoother Peru experience.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Room options

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Showing 2 of 2 rooms

View all photos for Deluxe Twin Room, Mountain View

Free WiFi

Deluxe Twin Room, Mountain View

  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Double Room, Mountain View

Free WiFi

Deluxe Double Room, Mountain View

  • Mountain view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Machu Picchu is home to Hotel El Quetzal Machupicchu. Historic Sanctuary of Machu Picchu and Huayna Picchu reflect the area's natural beauty and area attractions include Butterfly Farm of Machu Picchu and Butterfly House. Visit our Machu Picchu travel guide
Map
Calle Qoriwaccanki 654, Machu Picchu, 8681

What's nearby

  • Historic Sanctuary of Machu Picchu
    Historic Sanctuary of Machu Picchu
    1 min walk - 0.0 km
  • Manco Capac Square
    Manco Capac Square
    5 min walk - 0.5 km
  • Aguas Calientes Hot Springs
    Aguas Calientes Hot Springs
    10 min walk - 0.9 km
  • Butterfly House
    8 min drive - 1.9 km
  • Butterfly Farm of Machu Picchu
    8 min drive - 1.9 km

Getting around

  • Machu Picchu Station
    4 min walk

Restaurants

  • La Boulangerie de Paris
    4 min walk
  • Full House Peruvian Cousine
    4 min walk
  • Cala
    3 min walk
  • Inkaterra Restaurant Principal
    1 min walk
  • Mapacho Craft Beer
    4 min walk

About this property

Hotel El Quetzal Machupicchu

Hotel near Aguas Calientes Hot Springs
Hotel El Quetzal Machupicchu provides amenities, such as free continental breakfast and laundry facilities. Stay connected with free in-room WiFi.
Additional perks include:
  • Luggage storage, a 24-hour front desk and smoke-free property
  • Tour/ticket information and a front desk safe
Room features
All guest rooms at Hotel El Quetzal Machupicchu offer amenities, such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Balconies and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 5 AM to 8 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with satellite channels

Policies

Check-in

Check-in time starts at noon
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Peru. The exemption only applies to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

Hotel El Quetzal Machupicchu
Hotel El Quetzal
El Quetzal Machupicchu
El Quetzal Machupicchu
Hotel El Quetzal Machupicchu Hotel
Hotel El Quetzal Machupicchu Machu Picchu
Hotel El Quetzal Machupicchu Hotel Machu Picchu

Frequently asked questions

Is Hotel El Quetzal Machupicchu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel El Quetzal Machupicchu?

This hotel doesn't offer parking.

What time is check-in at Hotel El Quetzal Machupicchu?

Check-in begins at noon.

What time is check-out at Hotel El Quetzal Machupicchu?

Checkout is at 11:00 AM.

Where is Hotel El Quetzal Machupicchu located?

Situated in Machu Picchu, this hotel is within a 15-minute walk of Urubamba River and Aguas Calientes Hot Springs. Historic Sanctuary of Machu Picchu and Putucusi are just steps away. Machu Picchu Station is only a 4-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel El Quetzal Machupicchu Reviews

7.8

Good

8.2

Cleanliness

7.4

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 37 reviews
Rating 8 - Good. 13 out of 37 reviews
Rating 6 - Okay. 10 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

Reviews

Verified

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Off the beaten track, next to railroad tracks

Owner was very informative with town, gave us good advice on restaurants and tips on proper etiquette in Machu Picchu. Don't go to hot springs they are filthy! Listen to what owner says and make sure restaurants don't sock you with a town tax, arbitrary.
Verified

4/10 Poor

Bruno

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Uma má experiência

Hotel localizado de frente para a linha de trem, o que ocasionou um barulho infernal durante a madrugada e logo cedo pela manhã. O quarto em que ficamos, embora simples, aparentemente havia sido reformado recentemente (cama confortável, aparelho de TV moderno), mas o banheiro exalava um leve cheiro desagradável de esgoto, certamente resultado de trabalhos mal feitos no encanamento. Café da manhã pobre. Relação custo-benefício muito ruim.
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Front counter was helpful and let us keep our baggage there for a few hours extra until our train arrived. Average breakfast, price was good with a mountain view and comfortable beds, noise wasn't too bad either. Overall pretty good.
Stayed 1 night in Sep 2017
Verified

8/10 Good

ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funcionarios excelentes

Funcionarios excelentes Foram nos recepcionar na estacao de trem Muito prestativos nos ajudaram a ligar para o guía para organizar a visita a machu pichhu O Jim deu otimas dicas quanto ao tour. Lunch box para quem acordar cedo para ir para mp. Guardaram nossa mala ate o fim do día. Indicamos muito este hotel Obrigado Mayra e Jim voces foram excelentes.
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Cátia V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento nota 10

O Hotel é bem simples, mas o quarto bem confortável, limpo e espaçoso. O diferencial neste hotel é o atendimento. O senhor dono do hotel é muito atencioso, foi nos buscar na estação, incansável e prestar toas as informações sobre o local, deu dicas valiosas. Como no outro dia tínhamos que madrugar para ir a MachuPicchu, nos deixou um box lunch para levar, muito farto e gostoso. Super recomendo!
Stayed 1 night in Aug 2017
Verified

2/10 Terrible

nathalie

Disliked: Staff & service, room comfort

Hôtel Pas fiable, sur réservation!

Malheureusement nous n'avons pas séjourné dans l'hôtel choisi et réservé car il ne restait qu'une seule chambre de disponible sur les deux réservés. L'hôtel avait sur réservé! Il nous ont relocalisé dans un autre endroit de qualité moindre et bruyant.
Stayed 1 night in Aug 2017
Verified

6/10 Okay

Daniel

Liked: Cleanliness, room comfort

Buena Experiencia

muy buena experiencia en el hotel con las comodidades necesarias para el tipo de turismo que fuimos a buscar
Stayed 3 nights in Jul 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Muy ruidoso

Pese al buen servicio, la comodidad fue terrible. Se escucha mucho ruido de los demas huespedes. Se escucha mucho ruido de los transeuntes. Está frente a la vía del tren y el ruido es fastidioso
Stayed 1 night in Jun 2017
Verified

8/10 Good

Margarita

Liked: Staff & service, property conditions & facilities, room comfort
Se contactaron conmigo para esperarme en la estación de tren, lo cual aprecio mucho pues te ahorra tiempo en buscar la dirección. Se localizan justo al lado de las vías si piensan madrugar para escalar Machu Picchu es un buen despertador pues los trabajos en las vías comienzan a las 5 am. Buen lugar para quedarse una sola noche. El cubo de la regadera del baño tenía algo de moho el resto estaba limpio y cómodo.
Stayed 1 night in Jun 2017
Verified

8/10 Good

Rosalva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa escolha

Estadia rapida, atendimento atencioso e simpatico. Bem localizado. Cafe da manha ok. Dicas otimas sobre Machu pichu.
Stayed 1 night in Jun 2017
Verified

6/10 Okay

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable hotel but too noisy

Booked this hotel as it advertised a room with a river/mountain view. It didn't mention however that the railway line was right outside the hotel. It was impossible to sleep once workmen started working on the railway outside banging around from 1am onwards especially due to the balcony door that wouldn't close. No sound insulation from the balcony doors either. If you're a deep sleeper and not woken easily it would be fine and a reasonable location. If not, I'd look elsewhere...
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Localização Boa.cuidados com aparências a desejar

Box do banheiro não fecha direito.Lixo do banheiro com tampa quebrada.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was sent to Hatun Samay Hotel, very bad hotel.

1) For one occasion (the only time I needed shower) I had no hot water for shower. My daughter complained it switched from very hot to freezing cold and then switched back to very hot after 10 seconds. I considered the shower doesn't work at all. At the end we didn't take shower. Just use water to wipe my body. 2) The window is facing a wall that is 10 cm away. No view 3) The room is so small that barely can fit for 2 single beds 4) Wi-fi absolutely does not work in the room. My room chair was placed in the hall way. I figured the previous guests put it there to access internet because wi-fi is never not working in the room 5) Wi-fi only works 70% of the time. I have to agree with other guests' review. 6) Wi-fi doesn't work in the lobby. I only see "obtaining IP address".
Verified

10/10 Excellent

Rosangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom custo benefício

Ficamos pouco tempo pois chegamos a noite e na manhã seguonte saímos cedo para visitar Machu Picchu,mas os funcionários são muito cordiais e competentes e ajudam em tudo o que precisarmos. Fornecem um pacote com café ds manhã para levarmos para o passeio.
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

local bem simples só para dormir

Boa localização na frente da estação, o que pode incomodar por causa do barulho. O quarto tinha cheiro de mofo. Como saímos cedo nos fizeram um lanche para levar.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Staff , Location !!

we loved our stay , they were very helpful on everything , we had to go to Machu Picchu at 5 am and they even pack our breakfast to take with us ! great hotel !!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and location.

The room was verge, expensive, but that's probably the price for being so close to the station and main market. The location was excellent, few mins from the station and main bus stop. The reception service was excellent, they went out of their way to help us. Very happy and satisfied with the experience.
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena predisposición
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

Great hotel if you bring some earplugs with you (which, in my opinion, every traveller should). We did not experience any of the "wet bathroom" conditions found in other reviews. Everything was extremely clean and comfortable. The owner is a really nice guy who was immensely helpful. Location is superb (3 mins to train station and 5 mins to bus station). If you're leaving early in the morning like most people, you can take your free breakfast with you "to go"
Verified

8/10 Good

Pierre Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon accueil

Accueil très sympathique et de très bons conseils pour la suite de notre séjour L'hôtel et propre confortable. L'emplacement en bord de rivière et de la gare apporte quelques nuisances mais la rapport qualité prix reste satisfaisant
Verified

10/10 Excellent

Maria Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención

La amabilidad del personal es lo mejor del hotel, muy atentos y nos prepararon un desayuno para llevar a la excursión Excelente atención
Verified

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Nice staff, but hotel needs better amenities

More hostal than hotel but the staff is very pleasant and helpful. Rooms and lobby need more electric outlets, beds need updating and toiletries need improvement such as providing hair conditioner and body lotion. Wifi only works temporary and not in rooms at all. The breakfast was excellent and ready at 3:30am which was a nice touch.
Verified

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stay

Very near the train station, hotel staff was friendly.
Verified

8/10 Good

teresa

Liked: Cleanliness, staff & service, room comfort

Custo benef[icio excelente !

Ficamos 3 noites neste hotel, em Águas Calientes. Hotel pqueno com 6 apartamentos. A cama super confortável, tudo novinho, o atendimento excelente. A única coisa negativa é a falta de elevador, mas creio que muitos outros na cidade Não possue. Fica localizado em frente a estação d etrem, mesmo assim o barulho não incomodou. Em Águas Calientes ninguém acorda tarde !!!!!!
Verified

6/10 Okay

Roberto

Bien ubicado

En general es un buen hotel, buena relación de precio, está bien ubicado, limpio, cómodo. Al estar frente a la estación de trenes hay ruido, sin embargo, creo que para ser un hotel de una noche (previa a Machupicchu) cumple con todo lo necesario.