Staircase
Check availability

Reviews of Machupicchu lodging

2.5 out of 5
Machupicchu lodging
Avenida Pachacutec 602, Machu Picchu, Cusco

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 27 reviews" "
Rating 8 - Good. 5 out of 27 reviews" "
Rating 6 - Okay. 10 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Xueyu

Travelled with family
Disliked: Cleanliness
It's so so for one night stay. There are bugs inside the room. We all got bitten.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The location was central to everything. It was close to shopping and restaurants.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and good location. People lived on the second floor of the building.
Stayed 1 night in Aug 2019

6/10 Okay

Chentellylace, Cuzco

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Alright for a one night stay. Receptionist was friendly and the hot shower was great after a long day. A bit hard sleeping because noise traveled through the building.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Machupicchu lodging on 19 Jul,2019
Muchas Gracias por la puntuación, nos alegra que haya sido de su agrado. Atte. Teresa

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location (close to markets, restaurants, and shops, a quick walk to the Machu Picchu train station and shuttle). The staff are kind and courteous (even made us a breakfast para llevar -- to go -- one morning when we had to leave early). My only complaint is that the hallway lights are bright at night and shine into the room.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Machupicchu Lodging on 21 May,2019
Muchas Gracias por la puntuación, feliz de que le haya gustado. Hasta pronto Teresa

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique was that not only this property have electricity savings time till 5.00pm
Stayed 1 night in Apr 2019
Response from Teresa on 1 May,2019
Buenas noches Gracias por su comentario, debido a su comentario es que venimos mejorando cada vez mas. Nos alegra saber que su estadía haya sido de su agrado. Atte. Teresa

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
If you’re looking for a basic bed for the night, this is your place. The shower was nice, plenty of hot water and decent pressure. The bathroom was tiny though. Barely enough room to use the toilet, and the faucet on the sink was stuck. We were there during the wet season and the insulation in this building isn’t great so we constantly felt wet while in our room.
Stayed 3 nights in Mar 2019
Response from Machupicchu lodging on 1 May,2019
Buenas noches Muchas gracias por los comentarios, debido a esos detalles que ustedes pueden observar es que nosotros mejoramos cada vez. y mil disculpas por los inconvenientes. Atte. Teresa

2/10 Terrible

JS, toronto

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There is one staff member that works at this hotel. He is very kind but the issue is you can’t always find him . Don’t expect to get any sleep because the walls are paper thing and you can hear every sound and every conversations . The noise starts at 5am and is a mix of rooster ( not kidding) bells and conversations . There is no air system so everything is damp and smells like mould .
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean newly renovated rooms. Great service.
Stayed 1 night in Nov 2018
Response from Machupicchu Lodging on 3 Dec,2018
Thank you very much for your good comment. And so happy that you liked it. Sincerely Teresa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice for Aguas Calientes
Positive: service, lunch package instead of breakfast if you leave early to Machu Picchu, baggage keeping after check out until you return from MP To improve: Windows are not Sound prøve so at night it can be loud if people make noise on the street. No shower curtain so bathroom can be wet after shower
Stayed 1 night in Nov 2018
Response from Machupicchu lodging on 3 Dec,2018
Dear Friend Thanks for your good comments to the hostel, it will help us improve the service.. Best regard Teresa

10/10 Excellent

Kathy, Laguna Niguel, Ca

Liked: Cleanliness, staff & service
The hotel was great. The man at the front desk was extremely helpful and polite. They packed us a bag to take to Machupicchu. Everything was perfect.
Stayed 3 nights in Nov 2018
Response from Machupicchu Lodging on 3 Dec,2018
Dear Kathy I am very happy to know that you enjoy your stay in our hostel, it is our goal, to make happy our clients. See you soon and have a good day. Sincerely Teresa

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Germán

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien de acuerdo a lo que ofrecen,
Stayed 1 night in Jul 2022

6/10 Okay

Christian

Travelled with group
Disliked: Staff & service
Aguas calientes en general tiene muy malo hospedaje, por tanto evaluaré de acuerdo a lo qué hay allá. Cuando llegamos no había nadie en recepción y tuve que llamar y esperar como 15 min a que llegará una persona. La pieza no cumplía con ciertos parámetros importantes, la pieza estaba con mucha humedad en sus paredes y el baño era buen deficiente. Por otra parte había buen wifi, buen cable y buenas camas
Stayed 1 night in Jan 2020

10/10 Excellent

SINJUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Terezinha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
satisfatório pra quem sai 7:00 e retorna as 0:00h
Bem localizado, recepção excelente, café da manhã gostosinho e suficiente para o tipo de hospedagem.
Stayed 1 night in Jun 2019

6/10 Okay

pascale

Liked: Staff & service
beaucoup humidité dans les chambres (la serviette de bain ne sèche pas) et une chambre dont la fenêtre donne sur les escaliers pas de possibilité d'ouvrir les rideaux ni de lumière naturelle cependant on sait que cela va pour un cours séjour
Stayed 2 nights in May 2019
Response from Machupicchu Lodging on 15 May,2019
Merci pour le commentaire, nous allons continuer à travailler pour surmonter les inconvénients. Merci

8/10 Good

Omar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
CERCA DE LUGARES COMERCIALES SOUVENIRES Y CERCA DE LA ESTACION DEL TREN
Stayed 1 night in May 2019
Response from Machupicchu lodging on 14 May,2019
Hola Omar Muchas gracias por su comentario, nos alegra saber que no tubo inconvenientes. Atte.

6/10 Okay

Toru

Stayed 2 nights in Jan 2019

6/10 Okay

Larissa

Liked: Staff & service, room comfort
Disliked: Cleanliness
Literalmente um banho de água fria.
O local é simples, mas bem localizado. Ao lado há mercados, restaurantes e é próximo da estação de trem e de ônibus. Nosso problema foi com o chuveiro, que não esquentava. Meus pais ficaram em outro quarto e tiveram o mesmo problema, que foi solucionado após um tempo. No entanto, no meu quarto o chuveiro seguiu frio durante toda a hospedagem. O banheiro é apertado, o box é apenas uma lona de plástico e as roupas de cama estavam manchadas. O café da manhã é bem simples, mas suficiente. O ponto alto de nossa hospedagem foi o funcionário Henrique! Muito solícito e simpático! Fez de tudo para nos ajudar com o problema dos chuveiros, até nos trocou de quarto e chamou um especialista para ver o que se tratava. Na manhã seguinte pediu muitas desculpas e parecia genuinamente preocupado com o nosso bem estar. Nos deu dicas de passeios inclusive por Cusco e permitiu que deixássemos nossas malas lá durante nossa subida à Machu Picchu. Encantou a todos de minha família e amenizou muito esses inconvenientes do local.
Stayed 1 night in Jan 2019

10/10 Excellent

Maria Soledad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Excelente atención del personal
Stayed 1 night in Oct 2018
Response from Machupicchu lodging on 5 Dec,2018
Estimada Sra. Maria Soledad Me alegra muchísimo saber que disfruto durante la estadía en nuestro hostal. gracias por los buenos comentarios. Atte. Teresa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy familiar
Desde que llegamos la atención fue muy buena, el encargado excelente persona amable y se preocupó de todos los detalles de nuestro viaje. El hotel muy cómodo y limpio
Stayed 1 night in Aug 2018