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Reviews of Ollantay New Day Machu Picchu

2 out of 5
Ollantay New Day Machu Picchu
Calle Wiracocha N° 100, Machu Picchu, Cusco

Reviews

6.4
Rating 10 - Excellent. 4 out of 26 reviews" "
Rating 8 - Good. 8 out of 26 reviews" "
Rating 6 - Okay. 6 out of 26 reviews" "
Rating 4 - Poor. 4 out of 26 reviews" "
Rating 2 - Terrible. 4 out of 26 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place before MP
Stayed here before Machu Picchu. Staff was so accommodating and area close to the bus and train stations.
Stayed 1 night in May 2019
Response from Carlina. on 29 Jun,2019
Gracias por su comentario.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stay here if you don't need sleep
They lost my hotels.com reservation but they still had rooms available so we stayed 2 nights. Both nights were incredibly noisy. The hallways echo and you can hear everything from people going up and downstairs, babies crying, cats meowing, music from downstairs, and conversations upstairs. It was loud. So we didn't really sleep- but other than that staff were nice. The room was clean. Breakfast was from 5am-7am. Checkout was at 9am. Wifi worked the first day, but not the second. They are also doing construction on the building all day during the day. It's loud.
Stayed 2 nights in Jun 2017

8/10 Good

Vian, San Diego, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stopover
The room itself was clean and well-maintained. We had an early bus to Machu Picchu so the hotel brought us our breakfast to the room. Very nice of them. They stored our luggage while we were at Machu Picchu. The only downside was the noise from the street was loud, but the hotel has little control over that. It got quieter after 11 PM.

6/10 Okay

Dave, Montreal

Liked: Cleanliness, staff & service
Nice well located hotel.
The hotel was nice and clean, the staff was super helpful and even prepared a lunchbox on the day of our hike to the Machu Picchu. That being said, the wifi wasn't working for most of our stay.

6/10 Okay

Jacob, Buffalo, NY

Liked: Staff & service, room comfort
Decent little hostel.

2/10 Terrible

olga

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So bad, no WiFi, no good bathroom, neither shower, complete different from the picture

2/10 Terrible

ＹＨ, 兵庫県尼崎市

宿泊費をエクスペディアを通じて支払ったが、現地に行くと閉鎖されており、何の連絡もなかった。
Stayed 1 night in Jun 2019
Response from Carl8na on 21 Jun,2019
No se le cobro nada

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien en relacion al precio
Comparando los servicios con los precios cobrados, la relación es correcta. Es relativamente barato y con servicios aceptables, sin lujos pero a buen precio.
Stayed 1 night in Apr 2019
Response from Carl8na on 23 Jun,2019
Gracias por su comentario

10/10 Excellent

EMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても居心地いいです
一生懸命に優しく体温してくれます おすすめです

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gente muy amable
La gente que nos atendió fue súper amable
Stayed 1 night in Mar 2018
Response from Ad. on 21 Mar,2018
gracias por su preferencia siempre serán bienvenidos.

8/10 Good

ARGEL, MEXICO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A un par de cuadras de la estacion de trenes
Lo que necesitas para pernoctar, HABITACIONES COMODAS Y LIMPIAS
Stayed 1 night in Mar 2018
Response from Ad. on 22 Mar,2018
Estimados gracias por su preferencia estaremos siempre atentos.

6/10 Okay

Cat, Wien

Liked: Staff & service
Disliked: Property conditions & facilities
Sehr einfach aber Ok für den Preis
Nur eine Nacht. Länger Marsch hinauf, etwas schwer zu finden. Viele Lokale rundherum. Frühstück war mickrig.
Stayed 1 night in Nov 2017
Response from car on 8 Jan,2018
gracias por su comentario estaremos mejorando.

6/10 Okay

Annika

Liked: Cleanliness, staff & service
Good location but not so quiet.
Friendly helpful staff. Breakfast ok but not more. Beds ok. It’s not very quiet, the walls and windows seem to let all sounds in. Hot water ran out after one shower. Good location, close to everything.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Ronnie Rukker , Cusco

Liked: Cleanliness, property conditions & facilities, room comfort
We survived machu picchu mountain..
Good hotel, friendly staff, warm water, big and comfortable room and close to machu picchu.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, spacious rooms and really clean. Breakfast good and staff friendly. Totally recommend.
Stayed 1 night in Jun 2017

8/10 Good

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

basico, mexico

Disliked: Staff & service, property conditions & facilities, room comfort
No había quien te atendiera en recepción, y el desayuno comentarios que llegaría al cuarto y nunca llegó, y al hacer el check-out, no había nadie en recepción. Solo recomendado para pasar la noche, de lo demás que ofrecen bastante mal.

2/10 Terrible

Karla Gisela, Ciudad de México

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomendable
No sirve el wifi, hace demasiado calor y no respetan los pagos en línea, tuvimos que pagar dos veces. Es inseguro pues en la noche no hay nadie en recepción y te piden que tú tomes la llave. El desayuno es muy pobre.

6/10 Okay

Miguel, Santiago

Liked: Property conditions & facilities, room comfort
Aceptable
Todo bien. Problemas con wifi, con toallas, el desayuno lo justo y necesario.

10/10 Excellent

Manuel, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opcion antes de subir
Excelente para la noche antes de Machu, y cama comoda y grande
Response from carlina on 7 May,2016
gracias por haber elegido newday para nosotros fue un placer tenerlos apersonas como Ud. que si llegaron y comprobaron que si hay wi-fi, agua caliente gracias serán siempre bien venidos.

2/10 Terrible

Dario, Parana, Entre Rios

Liked: Cleanliness, room comfort
Disliked: Staff & service
Mal
En primer lugar, los del hotel New Day nos derivaron a otro que era de los mismos dueños, en otro lugar de Aguas Calientes, muy fea la zona. Después, por problemas ajenos a ellos, no había agua en el hotel, pero no tenían ninguna solución para darnos, tuvimos que nosotros pedirles de bañarnos en otro lado. El desayuno frio, y muy pobre. Por suerte fue solo 1 noche

6/10 Okay

MRosa, Bcn

Liked: Staff & service, room comfort
El hotel está céntrico y la encargada muy amable.
El hotel está centrico y bien. La encargada Carlina hizo todo lo posible para que nuestra estancia fuera agradable, ya que tuvimos problemas con la reserva.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'hôtel est très bien situé cependant vu sa situation il y a beaucoup de bruits et les murs sont assez fin , on peut entendre les voisins. Les chambres sont correctes, propres et simples. Le pdj est servi des 5h du mat et il était bien . La prestation est correcte vu au prix payé.

8/10 Good

Ariane, Amparo

Liked: Cleanliness, staff & service, room comfort
Quarto confortável/ rua barulhenta
Quarto confortável, porém é muito barulhenta a rua. Havia gatos no café da manhã.

4/10 Poor

enrique, bogota

Disliked: Staff & service, property conditions & facilities, room comfort
Precario
Un hotel más que básico. Lo mejor fue el desayuno, que tenía opciones, aunque salimos a las 8 am a tomarlo y ya no había nadie que nos atendiera o que estuviera pendiente de nosotros. Pero de resto, un hotel precario que solo se puede elegir por lo económico. Incluso llegamos un par de veces y como no había nadie en recepción nosotros mismos tomamos la llave y subimos a la habitación. Poco seguro en ese sentido.