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Reviews of Vista Machu Picchu

3 out of 5
Vista Machu Picchu
Kori Wakanki, 507, Machu Picchu, Cusco

Reviews

6.6
Rating 10 - Excellent. 13 out of 67 reviews" "
Rating 8 - Good. 13 out of 67 reviews" "
Rating 6 - Okay. 25 out of 67 reviews" "
Rating 4 - Poor. 9 out of 67 reviews" "
Rating 2 - Terrible. 7 out of 67 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Bp, Holland

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms were fine. You could hear the trains passing by and some other noises. The pool was very small you could only get your feet wet and it wasn’t very clean. The WiFi is not the best but after the staff restarted it, it was fine. For one night this stay is fine but not longer.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property is close to the markets, restaurants and bus stop. My triple bedroom reservation wasn’t available when I arrived with my family so the first day I have to sleep in a very tiny double bedroom. We change into the triple bedroom the following morning with a $15 fee for upgrade the room .
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

Katherine, Panama

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room did not look AT ALL like the pictures you show in your web. Also it was very noisy. Noise of trains until 8 pm and then started again at 6 pm! The staff was friendly but the room was very bad. Thus, we were very disappointed by the relation between the price and the reality. Also, Breakfast is only until 8 am!
Stayed 1 night in Jul 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This cute little hotel was in an excellent location. The place is does not have many frills/amenities, but is the perfect place to relax in comfort after a day at Machu Picchu. Plus, the stay were EXCEPTIONALLY kind to us. We got sick and needed to stay an extra night, and they were able to accommodate us at a moment's notice. Definitely recommend!
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Bed was comfortable but too close to the train station with too much noise
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Jose Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Just an ok hotel. Not impressed
We didn’t stay at that hotel. When we get to the hotel, the guy at the front desk told us he had only small beds. He suggested to switch to another close by hotel, the Quetzal. I think this hotel was a lower category. Hotel looked new but beds were so hard, we couldn’t sleep well and next morning we had to got up at 5 am to leave for Machu Picchu
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Pro: A person actually cam to receive at the station. Staff is help full. Check out time 9:00 am is too early. Con: Noisy being too close to station. People slam the doors when closing. Hot water was never hot for shower.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean. They have hot water. It is a beautiful hotel. The train's noise was not problem for me.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Functional Hotel for the one night stay
Functional Hotel for the one night stay ; Clean, friendly staff. Pros: 1. the hotel is very close (5min walk) to the peruRail station, which is great if you have bags. 2. We got room# 304 which had a great view of the mountain and a corner view. 3. breakfast available at 5AM, which is great to start early for machupichu. But the breakfast is Okay - coffee, juice, fruits, snack, bread. No eggs. 4. they keep the luggage and have locker to store your bags when you go for the trek. Cons: 1. bathroom could have been a little bigger. but okay for a night.
Stayed 1 night in Nov 2018
Response from Juan Carlos on 19 Jan,2019
We are pleased to know that you had a pleasant stay at our hotel, we are every day, improving our service for your peace of mind and future passengers. We hope to see you soon. Good afternoon and happy day. Vista Machupicchu

10/10 Excellent

Carmen, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and small hotel in Machu Pichu
The hotel is very nice and clean. The staff was very accommodating and pleasant. We enjoyed staying there but their staff is their gem!
Stayed 1 night in Jul 2018

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great spot for everything
Stayed 2 nights in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
It's a decent hotel with basic facilities however it is right next to the train station. Feels like the trains are goung right through the room. Hard to get good aleep
Stayed 1 night in May 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Not a very good place to find
Too noise and smelling diesel from the trains; breakfast from 6:00 to 8:00 AM and checkout at 9:00 AM. Not in line with Expedia add. We waited 30 minutes for the receptionist to arrive and start the paperwork.
Stayed 1 night in Apr 2018

6/10 Okay

Hugo, New York

Liked: Staff & service
Disliked: Room comfort
Close to train station but extremely small rooms.
Aguas Calientes is just a town to sleep a few hours and get to Machu Picchu the next morning. The rooms in this hotel are extremely small. We could barely open our luggage on the floor without walking over it. But for the price, I can't complain much. Again hotels in this town are just to sleep a few hours and you're checking out.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Dissapointed
Hotel conditions were much poorer than expected, very simple, dirty bathroom, noisy next to train station
Stayed 1 night in Aug 2017

6/10 Okay

Sara, Lake Tahoe, CA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Problems From Beginning
When we checked in we were given a room on the fifth floor. Great, a view! No elevator? Okay, stairs it is! But then... we got to our room and the power wasn't working. We thought that perhaps Macchu Pichu experiences electricity blackouts so we would give it a little while to start working (plus we just carried all of our stuff up five flights of stairs, so we were tired). Then we got thirsty, so we went down to grab some drinks and noticed that the power was working downstairs. We told the front desk we had no power. They fixed it. Then we realized our TV wasn't working. So we went back downstairs for that. They said they could change our room to the third floor. The third floor does NOT have a view. In fact the view is of a local apartment complex... right through the non-existent walls. But the TV in that room wasn't working either. We opted for our room on the fifth floor, but there was a lot of up and down on those stairs. The positive? The rooftop balcony is a great place to enjoy a cold beer (if you can find a cold one!)

4/10 Poor

Omari, Cayman Islands

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not in good condition
The hotel was really not what I expected. I didn't expect much, but for $58 a night, I expected more. The rooms are very small, the mattress was worn out, the bathroom walls and ceiling were covered in mildew, and the ceiling fan in the room was about to fall down. The only upside, is that the staff were friendly and helpful.

2/10 Terrible

Mohamad , Montreal Canada

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT BOOK!
We rented 2 rooms, when we got back after a long day visiting Macchu Picchu both of our room got ROBBED! , Around 1200$ in total We filed a police report with the local police but that doesn't change anything in a country like Peru. The receptionist and cleaning lady know each other they didn't even want to call the police i had to go and call them myself, just sy book a different hotel its not worth it!!! If anyone wants a proof of a police report i have it i am not lying.

2/10 Terrible

doris, canada

Disliked: Cleanliness, property conditions & facilities, room comfort
The location was great , but all the hotels are in the center. the internet was very slow in the lobby and there was none in the room. The breakfast was very poor. The room was not ready when we arrived at 3. 00 p.m. It is more a hostel than a hotel.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently close to train shops and restaurant
Friendly staff. Free wifi and Directv in room.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Sleepywan, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great staff, nice room, but oy, the trains...
Pros: Staff was great, room was as clean as I'd expect. Cons: Minor drawback was weak internet wifi on the third floor (if we could connect at all), and those blasted trains running from 5AM-11PM every day. Not the hotel's fault per se, but a factor to consider if you stay here. Also, the balcony doors locked from the outside for some reason. A friend accidentally locked theirs and then were no longer able to access the balcony again (front desk didn't have a key). Also, if you stay for the breakfast in the morning, response is pretty slow (caused us to arrive later than we wanted for the MP bus line).

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Ask for a room on the other side of the train tracks or you will not be able to sleep. The rooms fill with exhaust from the trains.

4/10 Poor

elane, Ipswich

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed two nights and no one cleaned our roo or gave us clean towels or made our bed. No overhead light, bad hot water, no light by table in room.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

Cinthia, Woodland Park NJ

Liked: Cleanliness
Very close to train station.
i booked 2 rooms for just one night. Comfy, very close to the train station. Overall i would stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

4/10 Poor

Kaline

Travelled with family
Stayed 1 night in Dec 2019

8/10 Good

Silmara

Liked: Cleanliness, property conditions & facilities, room comfort
O hotel é bem próximo da estação de trem e do ponto de ônibus que leva até Machu Picchu. O hotel tem um preço elevado pelo que oferece, mas é a realidade dos hotéis da região. A água do chuveiro ficou gelada a noite devido ao elevado número de hóspedes, mas conseguiram resolver o problema.
Stayed 1 night in Jul 2019

6/10 Okay

Tiago

Liked: Property conditions & facilities, room comfort
Banho Frio e Barulhento
Chegamos no hotel às 22:00 e sairíamos as 5:30 do outro dia para pegar a van para Machu Picchu. Só queríamos tomar um banho e dormir, porem a água do chuveiro estava gelada, levando mais de uma hora para resolução do problema. Dormimos sem tomar banho e no outro dia, fomos cobrados para conseguirmos tomar um novo banho quente. Além do que o hotel fica do lado da estação de trens e é muito barulhento. Hotel caro pelo que oferece.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localização. Especial para quem pretende passar uma noite a espera do trem e que tenha dificuldades para se locomover, área plana. Bem próximo a estação de trem.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no me gusto ,fue ,que esta pegado a las vias del tren ,por lo que se dificulta descansar si tienen un sueño liviano. Todo lo demas ,perfecto.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from Juan on 1 May,2019
Usted no se alojo en el hotel ,se le fue recoger y no se lo encontro en la estacion y llego al hotel y agredio con palabras sueces al recepcionistata y por que este comentario es de un persona agresiva

8/10 Good

Brigida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable y bueno
Stayed 1 night in Aug 2018

6/10 Okay

Ricardo, Curitiba

hotel bem localizado
não posso avaliar melhor porque fiquei apenas uma noite, mas está dentro do padrão de qualidade da região.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
hotel cerca de estacion de trenes
la ubicacion no es la ideal, esta cerca del mercado, pero lo que afecta un poco mas es la cercanioa a la estacion del tren, silbato y ruido , principalmente en laas habitaciones con balcon , hacia la calle...no sabia de esto, al contratar los serviciios del hotel .!!
Stayed 1 night in Mar 2018

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima opção de descanso em Machu Picchu.
O hotel é confortável e os atendentes foram muito atenciosos. Havia até uma atendente nos aguardando na estação de trem, para nos guiar até o hotel (e não havíamos informado em que trem estávamos chegando). Apenas um pequeno detalhe: na recepção havia um informe de que o check-out é às 9:00. Já no site da hoteis.com, a informação era no horário limite das 10:00 horas. Quando questionamos, nos disseram de que não haveria problema se deixássemos o quarto às 10:00.
Stayed 1 night in Jan 2018

10/10 Excellent

lucia ivonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente buena ubicación y atención. La habitación limpia con bonita vista

8/10 Good

Santiago

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2017

2/10 Terrible

marcelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Arlindo Neto

Liked: Cleanliness
Disliked: Room comfort
Barulho dos Trens
Os trens que chegam a Estação final fazem muito barulho, principalmente no fim de semana e a noite! No demais, o hotel vale o custo benefício! Próximo, sem necessidade de ficar subindo e bem servido de restaurantes e mercados em volta
Stayed 2 nights in Oct 2017

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena experiencia, grato ambiente, buen desayuno, limpio en general.. salvo por la cantidad de zancudos en el baño. No sé cómo serán otras estancias, en general bien!
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Hotel de nível médio, mas justo para o preço. Fiquei hospedado no 6 andar e tive que subir e descer com malas pesadas.
Stayed 2 nights in Sep 2017

8/10 Good

Luis Arturo

Liked: Cleanliness, property conditions & facilities, room comfort
Una de las habitaciones tenia un televisor que no funcionaba. No lo arreglaron y tubieron que cambiarme de habitacion por pedido mio.
Stayed 1 night in Sep 2017