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Reviews of Wynnstay Hotel

3 out of 5
Wynnstay Hotel
Heol Maengwyn, Powys, Machynlleth, Wales

Reviews

8.2

Very good

Rating 10 - Excellent. 58 out of 148 reviews" "
Rating 8 - Good. 58 out of 148 reviews" "
Rating 6 - Okay. 24 out of 148 reviews" "
Rating 4 - Poor. 3 out of 148 reviews" "
Rating 2 - Terrible. 5 out of 148 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Service very good clean bedroom good breakfast sadly areas need refurbishment
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Dining excellent
Stayed 1 night in Mar 2024

8/10 Good

ROBERT

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were friendly and efficient. food was good. bed was too soft. Parts of the hotel need a little TLC
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Sasha

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2023

8/10 Good

Julian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Gaynor

Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Older hotel in need of a facelift
Hotel in need of an uplift; decor tired. Heating not effective, especially in breakfast room. Staff helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOcation and Friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
As a Great grandaughter of the owner of The Wynnstay Arms 1920-1925, I thoroughly enjoyed staying in this lovely Hotel. The decor was very old English & with an amazing amount of collectables. The staff were very friendly & helpful. A thoroughly enjoyable experience
Stayed 3 nights in Sep 2023

6/10 Okay

andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruined by Facebook post
The decor is quite tired but very clean and comfy. Breakfast was great and staff very accomodating.However as raised with reception and a manager, had we seen the wynnstay facebook post discussing refusing hosting refugees we would not have booked. Although the owners may be faced with difficult decsions re these issues, we do not feel this should ever form part of the publicity and made us feel at best uncomfortable, at worst unsafe. Had this been addressed as promised I would not have raised in review.
Stayed 1 night in Sep 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We really enjoyed our stay. The hotel is an old building and quirky which is a good thing. It was clean and all of the staff were helpful and friendly. Food was excellent in the restaurant and good gluten free options available. Also we were on our motorcycle and the hotel provided secure covered parking while we were there. Would recommend this hotel.
Stayed 3 nights in Sep 2023

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness
The hotel is looking dated and requires some renovation work. The food was fantastic! Really really good. The evening dinner was superb and the breakfast was excellent. Unfortunately, the hotel is let down by poor management who was seemingly unaware there was a £30 meal credit on the booking and then proceeded to argue with us about whether we should pay full price for the meals. If you have booked through Expedia check the £30 meal credit is on your booking slip.
Stayed 1 night in Aug 2023

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Hazel

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Chloe

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Food excellent
The rooms are a bit outdated but clean . The bath was very good. The service is the restaurant was a bit slow but it didn’t matter because the food was excellent
Stayed 1 night in Aug 2023

10/10 Excellent

Marty

Stayed 1 night in Aug 2023

10/10 Excellent

Jodie, WsM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel that has an old world feel. The food was absolutely delicious, beautiful the breakfast & dinner.
Stayed 2 nights in Aug 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini break
Hotel was lovely old and quirky. Still could do with bit of TLC in places outside court yard could be made nicer. Breakfast was really good. Nite meals are excellent but pricey. +same menu for 4 nites no specials So we did go out cheaper and a change. .
Stayed 4 nights in Aug 2023

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Could no with revamp, needs a bit money spending on it. But ok for a night.
Stayed 1 night in Aug 2023

4/10 Poor

Tom

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy disappointing stay
Noise from pub over the road bed uncomfortable too expensive
Stayed 1 night in Jul 2023

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Value for money
The hotel although a little dated was clean and comfortable with great service and a great breakfast. Definitely value for money
Stayed 1 night in Jul 2023
Response from Wynnstay on 11 Jul,2023
Thank you for your feedback.

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Faded charm was endearing. For the price it was excellent.
Stayed 2 nights in Jun 2023

8/10 Good

Marian

Travelled with partner
Liked: Staff & service
The food was good if a bit overpriced, the wine list had most of the choice missing which meant we ended up paying for a more expensive bottle of wine. Our choice I know but annoying still. The hotel overall was nice and the room was relatively clean, although the fan in the bathroom was black with mould. Also outside of our room there was chunks of paper that had come way from the ceiling so not sure if they had a leak. The staff were friendly but the overall impression was that the hotel was a bit tired looking and the area which I know can’t be helped was quite rowdy and noisy late into the night.
Stayed 2 nights in Jun 2023

8/10 Good

Stan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful. Enjoyed a lovely evening meal. Room clean and tidy.
Stayed 1 night in Jun 2023

6/10 Okay

Rossa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hmmmm
Mattress collapsed on one side, shower head broken and dinner was poor (although I was late) . Staff were very nice but the hotel was quite expensive for what was got and is creakiing old place. I don't think id stay again
Stayed 1 night in Jun 2023

10/10 Excellent

Joanne

Stayed 1 night in Jun 2023

8/10 Good

DAPHNE

Liked: Staff & service
Single rooms
I know the Wynstay is an old hotel. Th dining area & bar really nice. Also lovely staff. However, I l know from experience that single guests anywhere dont always get nicest rooms. But there was a big difference in the bathrooms of No.36 (mine) & No.37 (my brother's). No. 36 bathroom floor not clean, window frame needed attention, it looked tired. It just didnt feel clean compared to No.37 which had a lovely bathroom! Im not a complainer but as youve asked, this is my review!
Stayed 1 night in Jun 2023

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The Wynnstay is definitely a quirky hotel. It is an attractive property, but definitely could do with a facelift. It could be hard to find members of staff on occasion. As a coeliac, there were very limited gluten free options on the breakfast and dinner menus (but that was an issue eating out in Machynlleth anyway). My room (20) was very comfortable, and the tea/coffee/milk etc was plentiful. The atmosphere was very relaxed. Handy for the shops given its position. A good base for my visit.
Stayed 4 nights in Jun 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and fantastic food..
Stayed 2 nights in Jun 2023

2/10 Terrible

Adam

Stayed 2 nights in May 2023

6/10 Okay

Roy

Liked: Cleanliness, room comfort
Wynnstay Hotel
Under staffed, waiting for service at check in and bar. No towels in bathroom and key for late entry didn’t work, luckily a member of staff happened to be passing and let us in. Card machine not working had to go and find cash to pay on checkout. Breakfast was meagre portion, one of everything including round of toast.
Stayed 1 night in Jun 2023

8/10 Good

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
we liked the hotel because it was very old and the bed was very comfortable and had a good nights sleep.
Stayed 1 night in May 2023

6/10 Okay

Thomas

Liked: Staff & service
Stayed 1 night in May 2023

6/10 Okay

Patricia

Stayed 1 night in May 2023

6/10 Okay

Jean

Liked: Cleanliness
Stayed 1 night in Apr 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful hotel.
An hotel in the very wonderful old fashioned style. The small touches - friendly welcome;log fires in the dining and reception areas; a real glass in the bathroom instead of a disposable plastic cup; a real room key instead of a card that often doesn't work when staying at other hotels; excellent food with faultless service and a special mention for Rhian whose cheerful smile at breakfast made my days even better!
Stayed 3 nights in Apr 2023

6/10 Okay

Chris, Tenby

Travelled with partner
Dietary option limited and the room decor tired. Bathroom cold
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good stay
Always a good stay, haven't been for a good few years. The rooms are oldie worldly but comfy and cosy. Staff are friendly and an amazing breakfast.
Stayed 1 night in Mar 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Ours was a good choice. Clean hotel with lovely old style furniture and friendly staff. Would stay there again.
Stayed 3 nights in Feb 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the log burners in all the social areas. Lovely old restaurant and lounge.
Stayed 2 nights in Jan 2023

10/10 Excellent

Glyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful, right in the centre of Mach, and delicious breakfast. Couldn't have asked for more.
Stayed 2 nights in Jan 2023