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The hotel is situated in the country, near tall trees and grape vines, convenient to hiking in that part of Madeira. The views were lovely. The staff were helpful and friendly. For the 3 of us, the room was a bit crowded, but okay.
Katherine
Stayed 2 nights in Apr 2023
8/10 Good
Diana Micaela
Travelled with family, Travelled with partner, Travelled with group
Response from Jessica Mendonça, Guest Relations on 23 Oct,2022
Cara Sra.,Agradecemos o seu comentário positivo!Esperamos voltar a recebê-los num futuro próximo. Com os melhores cumprimentos,Jessica MendonçaGuest Relations
Beautiful setting and nice rooms. Reception staff could be friendlier and more professional. For example, there is a difference between “take a seat” and “please have a seat” (during check in). Indoor pool is quite small. Outdoor was not working. Sauna is outdated and mouldy. Nice breakfast and breakfast staff.
Verified traveller
Stayed 2 nights in Jan 2022
Response from Jessica Mendonça on 22 Feb,2022
Dear guest,
We would like to thank your review and we appreciate it specially by the fact that with your opinion we can, everyday, improve our service. We are really sorry for negative experience. We hope that, in the future, we can cause a better impression.
It will be a huge pleasure to welcome you once again in a near future in Quinta do Furão.
Kind regards,
Jessica Mendonça
Guest Relations
A return visit to one of our favourite hotels in Europe. The reception was welcoming, the service friendly, the breakfast excellent and the room and bed comfortable. Hope we can get back soon.
Peter
Stayed 3 nights in Nov 2021
Response from Jessica Mendonça on 26 Nov,2021
Dear Mr. Peter,
We appreciate your positive feedback. Looking forward to welcome you again!
Kind regards,
Jessica Mendonça
Guest Relations
Response from Jessica Mendonça, Guest Relations on 19 Sept,2021
Dear Guest,
Thank you for taking the time to post your review and for your positive remarks!
On behalf of our hotel's team I would like to thank you for choosing Quinta do Furão and we are looking forward to welcome you again!
Kind regards,
Response from Kind regards, Jessica Mendonça Guest Relations on 26 Aug,2021
Dear Guest,
Thank you for taking the time to post your review and for your positive remarks. On behalf of our hotel's team I would like to thank you for choosing Quinta do Furão and hope to welcome you once again in the near future.
A very relaxing break in a superb location.
Unfortunately there was a rather loud wedding party which made conversation in the dinning room difficult but it got quieter as the evening progressed.
Verified traveller
Stayed 1 night in Jul 2021
Response from Jessica Mendonça, Guest Relations on 19 Sept,2021
Dear Guest,
Thank you for taking the time to post your review and for your positive remarks. We appreciate it specially by the fact that with your opinion we can, everyday, improve our service.
On behalf of our hotel's team I would like to thank you for choosing Quinta do Furão and hope to welcome you once again in the near future.
Kind regards
Stunning views over Rocha do Navio and picturesque surrounding gardens and vines. Sleeping to the sound of the waves in our sea-view room. Generous breakfast buffet & restaurant with more wonderful views from the terrace. Clear efforts to make the hotel covid-safe throughout. Plenty of hikes in the surrounding area for the more active. Highly recommended.
Verified traveller
Stayed 4 nights in Jul 2021
Response from Jessica Mendonça, Guest Relations on 19 Jul,2021
Dear Guest,
Thank you for taking the time to post your review and for your positive remarks!
We are gald to know that you had a wonderfull time here with us.
Looking forward to see you again.
Kind regards,
10/10 Excellent
Verified traveller
24 May,2021
Verified traveller
Stayed 1 night in May 2021
Response from Jessica Mendonça on 7 Jun,2021
Dear Guest,
Thank you for taking the time to post your review and for your positive remarks.
On behalf of our hotel's team I would like to thank you for choosing Quinta do Furão and hope to welcome you once again in the near future.
Kind regards,
Dear Guest,
Thank you for taking the time to post your review and for your positive remarks.
On behalf of our hotel's team I would like to thank you for choosing Quinta do Furão and hope to welcome you once again in the near future.
Kind regards,
6/10 Okay
RUI
14 Mar,2021
Disliked: Staff & service
Check-in very slow
Bedrooms area very noisy
Good breakfast
Check-out very slow
Adorei o espaço em si. Muito agradável tanto no interior do hotel como no seu exterior...
Não gostei muito das piscinas. Achei muito pequenas para o fluxo de clientes que têm.
Pena que pelo menos no quarto onde estive hospedada não tinha ar condicionado e fazia muito calor. Mas de resto foi tudo muito bom...
Emma
Stayed 2 nights in Aug 2020
8/10 Good
Verified traveller
Travelled with partner
25 Feb,2020
Liked: Cleanliness, staff & service
Great location for levada & other walks.
Great views of the sea & mountains.
Lovely characterful property very good value and extremely friendly. We were disappointed with the restaurant this time, it seemed to have gone downhill.
Verified traveller
Stayed 3 nights in Feb 2019
Response from MaraC on 26 Mar,2019
Dear Sirs,
We would like to thank your review and we appreciate it specially by the fact that with your opinion we can, everyday, improve our service.
It will be a huge pleasure to welcome you once again in a near future in Quinta do Furão.
Kind regards,
Mara Calaça
Guest Relations
Relaxing place, with stunning view and sumptuous breakfast. Not necessary to have a car: bus 56 from Funchal to Santana is comfortable and very scenic (safer than driving yourself), then taxi 5 euro to the hotel.
Thomas B.
Stayed 1 night in Jan 2019
Response from QF on 29 Jan,2019
Dear Mr. Thomas,
Thank you for taking the time to post your review and for your positive remarks.
On behalf of our hotel's team I would like to thank you for choosing Quinta do Furão and hope to welcome you once again in the near future.
Kind regards,
Mara Calaça
Guest Relations
Convenient place to head to straight from the airport but in a quieter part of the island. Super views from many public areas of the hotel and from our premium room. Great breakfast with local items. Bar and restaurant high quality. Staff lovely - awesomely so!
Damian
Response from Mara on 27 Apr,2018
Dear Mr. Damian,
Thank you for taking the time to post your review and for your positive remarks.
On behalf of our hotel's team I would like to thank you for choosing Quinta do Furão and hope to welcome you once again in the near future.
Kind regards,
Mara Calaça
Guest Relations
We had a lovely two nights stay here and were made to feel very welcome by all the staff. We signed up for Madeiran wine tasting 30 minutes after our arrival - great start. They have their own vineyard here so were very knowledgeable.
The restaurant was fantastic and they helped us out with an excellent but reasonably priced wine. Breakfast was also good with lovely views over the cliff and a great selection of fresh local produce that differed slightly each day.
Night two was a poncha making class...as we were the only two there was more than enough to sample!
We were disappointed with the room allocation of the villa as we wanted to experience the great views from the main hotel. Also only a buffet on offer and no a la carte restaurant. We did find a good restaurant in town the Estrela Do Norte
The view at this hotel is all its claimed to be and the rooms are very spacious with excellent views from any balcony. But it appeared to us in February that the weather on the north of the island is not as good as in Funchal. A car is essential, but beware that turning off the main road not well signed. Restaurant was truly excellent (with a local menu also available) and not expensive despite reports we'd seen elsewhere. Only poor mark is the uninformative reception we received and lack of information on arrival, we were left to figure out hotel services and restaurant location on our own. Breakfast room and choice was excellent.
Wir waren mit zwei Kleinkindern dort (2 und 0 Jahre) und hatten vier wunderbare Tage hier. Das Frühstück ist grandios. Die Umgebung fantastisch. Das Personal aufmerksam und zuvorkommend - insbesondere auch zu Kindern. Die Ausstattung des Hotels mit Pools (innen und außen) und den weiteren Angeboten sind super. Wir kommen gern wieder und empfehlen vorbehaltlos weiter! :-)
Ett fantastiskt hotell med bästa läget på norra Madeira. Vi hade utsikt över havet och bergen med vattenfall, en magisk upplevelse. Mycket trevlig personal med personligt bemötande. Mycket bra frukost med livemusik.
Alt som allt kan vi bara rekommendera detta fantastiska hotell
Magnus
Stayed 3 nights in Feb 2023
10/10 Excellent
Karen
4 Jan,2023
Karen
Stayed 1 night in Jan 2023
Response from Jessica Mendonça, Guest Relations on 17 Jan,2023
Dear guest,Thank you for taking the time to post your review and for your positive remarks.On behalf of our hotel's team I would like to thank you for choosing Quinta do Furão and hope to welcome you once again in the near future.Kind regards,Jessica MendonçaGuest Relations
Very peaceful place
Nice area, very calm
Good food from breakfast to diner
AGATHE
Stayed 2 nights in Dec 2022
Response from Jessica Mendonça, Guest Relations on 17 Jan,2023
Dear guest,Thank you for taking the time to post your review and for your positive remarks.On behalf of our hotel's team I would like to thank you for choosing Quinta do Furão and hope to welcome you once again in the near future.Kind regards, Jessica MendonçaGuest Relations
das beste Hotel auf der Insel
traumhafter Blick über die Steilküste
wunderschönes Zimmer im portugiesischen Stil
sehr gutes Frühstück (Homemade bread, frische Säfte)
professionelles aufmerksames und nettes Personal im Hotel
offene stilvolle Atmosphäre in Lobby Bar und auf der Terrasse
sehr leckere vegetarische Espetada im Restaurant
kleine private Sauna für zwei Personen
Kostenloser Parkplatz
Sehr gutes Preis-Leistungsverhältnis
Nachteile:
- freundliches, aber seltsames Personal im Restaurant
- Restaurant: Fragen zur Weinkarte konnten nicht beantwortet werden
- Saunarelaxraum ohne Entlüftung
Response from Jessica Mendonça, Guest Relations on 18 Sept,2022
Dear guest. First of all we would like to thank you for spending some time to post this review. We are glad to know that you had a great here at Quinta do Furão.Looking forward to welcome you again in a near future. Kind regards, Jessica Mendonça, Guest Relations
hotel agréable piscine couverte appréciée quand le temps est humide et frais
annick
Stayed 1 night in Jun 2022
Response from Jessica Mendonça, Guest Relations on 2 Jul,2022
Chère client,
Nous vous remercions d’avoir consacré un peu de votre temps à publier votre commentaire, ainsi que de vos remarques positives.
Au nom de toute l’équipe de notre hôtel, j’aimerais vous remercier d’avoir choisi la Quinta do Furão et espère vous accueillir à nouveau dans un futur proche.
Bien cordialement,
Super tolle Lage, stilvolle Zimmer, freundliches Personal. Kleine Aufmerksamkeiten (z.B. Praliné als Betthupferl). Auf jeden Fall weiterzuempfehlen 👍
Susann
Stayed 2 nights in May 2022
Response from Jessica Mendonça, Guest Relations on 14 May,2022
Lieber Gast,
Vielen Dank für Ihr positives Feedback! Wir freuen uns sehr, dass Sie Ihren Aufenthalt hier bei uns genossen haben.
Wir freuen uns, Sie hier wieder begrüßen zu dürfen.
Mit freundlichen Grüßen,
Nous avons adoré cet hôtel! Le personnel a été très avenant, gentil et compétent. Nous avons été surclassé avec une belle chambre supérieure avec vue sur mer dans la partie plus récente de l'hôtel. L'endroit était calme et la vue superbe. Nous avons bénéficié de plusieurs petites attentions personnalisées. Le petit-déjeuner était bon et complet et le restaurant était sympa aussi.
Verified traveller
Stayed 1 night in Mar 2022
Response from Jessica Mendonça, Guest Relations on 14 May,2022
Cher Client,
Nous sommes vraiment heureux de connaître votre expérience positive ici à Quinta do Furão! Quelques détails font la différence en fait ! Au nom de toute l’équipe de notre hôtel, j’aimerais vous remercier d’avoir choisi la Quinta do Furão et espère vous accueillir à nouveau dans un futur proche.
Bien cordialement,
Sensationelle Lage, tolles Haus mit allem, was man sich für einen ruhigen und erholsamen Urlaub vorstellt. Sehr zuvorkommender Service. Die Zimmer mit Terrasse sind am schönsten, haben aber ab 13 Uhr nicht mehr allzu viel Sonne. Tolles Frühstück und ein super Restaurant (auch für Vegetarier/Veganer) nebenan.
David
Stayed 3 nights in Mar 2022
10/10 Excellent
Noélia
13 Feb,2022
Noélia
Stayed 1 night in Feb 2022
Response from Jessica Mendonça on 22 Feb,2022
Dear guest,
Thank you very much for your review! Looking forward to welcome you in a near future.
Kind regards,
Jessica Mendonça
Guest Relations