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"The only issue I had was checking in. It was not difficult, but lengthy. We didn't have the correct app, or WiFi which made it a bit difficult. If your phone dies while you are out, you won't get in. Secondly you can't get in the room until exactly 3:00. The room was very nice, clean, quiet, and was a short walk to the train. It was my first experience with self check in and would do it again now that I know what to do. Would be nice if it was easier to check in."

"Overall I had a great experience during by stay there!!"

"Was a lovely little property on the outskirts of the city centre, about a half hour walk. The room was smaller than expected but clean, and had a mini fridge which was a lovely touch to keep drinks cool in the heat! And staff were super friendly and welcoming as well which brilliant as well. "

"Clean, close to metro lines (red and green)."

"Wonderful staff… you get what you paid for"

"Great place, would stay here again"

"Todo nuevo y limpio. Excelente lugar. El ascensor es muy pequeño para alguien claustrofóbico no logra utilizarlo."

"WooHoo Hortaleza is a great choice if you want an economical option in central Madrid adjacent to Chueca. It's no frills, but very comfortable. "

"Everything was strait forward getting into the property. Was sent a code, all worked perfectly. Room was lovely and clean and bed was so comfortable. Even has a cafe next door. "

"It was fabulous!! Very clean and we loved how we felt there. Whenever we needed anything we messaged them on Whatsapp and they responded really quickly. Would stay here again!"

"Great location"

"Pues no sé porqué tanto comentario negativo. Fui un finde y la verdad estaba normalito. Es limpio, tiene wifi, el dueño no fastidia, tuve una buena estancia."

"The property is really my second home. It is clean and well-equipped for daily living needs. Nearby restaurants and supermarkets provide delicious foods and fresh groceries. Bravo ! I will be back !"

"Staff free propety. It was ok. The room was ok. Linen needs some update and also cleaning during the day for the shared bathroom. "

"One great comment!!! The staff is great but one lady name Camila stands out above them all. She went above and beyond on my stay and would like to give her a shout out since she is awesome!! I would stay here again because of the great customer service!!"

"Nice hotel and clean "

"Everything was good"

"Excelente!"

"Este no es un Hotel sino un departamento que rentan por habitaciones. Ofrecen en hoteles.com la mejor habitacion del apartamento pero al llegar te la cambian por una mas pequeña y sencilla sin baño privado. Le rentan la misma habitacion a varios huespedes y al final se configura la estafa que repiten ciclicamente. Ofrecen lavanderia y no la dejan usar. Luego se hace reclamacion y no aceptan lonque hacen. Muy mal lugar nada recomendado. La habitacion tiene mala la cerradura y se hace insegura....

"Is ok place to satay "

"Helpful staff. Busy traffic street. Theater district. We had a rental car and could not drop off luggage in front of Hotel but found loading zone around the corner. Call hotel if you need instructions on parking rental car. "

"Excelente"

"Todo bien gracias "