Property was located close to shopping and dining areas. Breakfast was great, room rates was affordable. Water pressure for the shower was somewhat low, we were on the 1st floor, above a restaurant. Somewhat loud from the diners who were hanging out outside. When the restaurant was closing for the night, a lot banging going on. Only dealt with hotel staff during breakfast, as she was checking which room we were in, other than that, most was done online. Quick response though, when I had some inquiries. Will stay again at Libere Madrid Palacio Real if ever in Madrid again.