C. H. Chelo

2.5 star property
Pension in Madrid, steps from Gran Via

Choose dates to view prices

Photo gallery for C. H. Chelo

View from room
Front of property
Desk, blackout curtains, iron/ironing board, free WiFi
Bathroom
Staircase
C. H. Chelo, in Madrid's heart, offers a practical retreat with free WiFi in every room. Multilingual staff help guests navigate city highlights, and an area shuttle makes exploration easy. Visitors appreciate the helpful team and proximity to Puerta del Sol.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 5 of 5 rooms

Basic Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Digital channels
Desk
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

Basic Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Digital channels
Desk
Daily housekeeping
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Family Room (4 people)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Digital channels
Desk
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 4 Twin Beds

Family Room (3 people)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Digital channels
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

Single Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Shower/bath combination
Private bathroom
Digital channels
Desk
Daily housekeeping
  • 6 sq m
  • Sleeps 1
  • 1 Twin Bed

You may also like

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
Hortaleza 17, 3º Izquierda, Madrid, Madrid, 28004

What's nearby

  • Gran Via - 3 min walk - 0.3 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Plaza Mayor - 13 min walk - 1.1 km
  • Prado Museum - 13 min walk - 1.1 km
  • Royal Palace of Madrid - 17 min walk - 1.5 km

Getting around

  • Gran Via Station - 3 min walk
  • Madrid Recoletos Station - 12 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 27 min drive

Restaurants

  • ‪Sidrería El Tigre del Norte - ‬1 min walk
  • ‪Fratelli d'Italia - ‬1 min walk
  • ‪Hot Bar - ‬1 min walk
  • ‪Tony Roma's - ‬1 min walk
  • ‪Muerde o Chupa - ‬1 min walk

About this property

C. H. Chelo

Pension near Gran Via
Close to Puerta del Sol and Plaza Mayor, C. H. Chelo has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this pension include:
  • A local area shuttle, luggage storage and tour/ticket information
  • Multilingual staff and a lift
Room features
All guest rooms at C. H. Chelo offer comforts, such as air conditioning, in addition to
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations
  • 22-inch LCD TVs with digital channels
  • Daily housekeeping and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 19 per day)
  • Area shuttle (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 11:30 PM and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: EUR 19 per day (1312 ft away)
  • Late check-in fee: EUR 20 for check-in between 11:30 PM and 2:00 PM
  • Rollaway bed fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

C. H. Chelo Motel Madrid
C. H. Chelo Motel
C. H. Chelo Madrid
C. H. Chelo
C. H. Chelo Madrid
C. H. Chelo Pension
C. H. Chelo Pension Madrid

Frequently asked questions

Is C. H. Chelo pet-friendly?

No, pets are not allowed at this property.

How much is parking at C. H. Chelo?

This property doesn't offer parking.

What time is check-in at C. H. Chelo?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Late check-in is available from 11:30 PM to 2:00 PM for a fee of EUR 20.

What time is check-out at C. H. Chelo?

Checkout is at noon.

Where is C. H. Chelo located?

Located in Madrid Centro, this pension is steps away from Casino Gran Via and Gran Via. Puerta del Sol and Plaza de España - Princesa are also within 10 minutes. Gran Via Station and Chueca Station are within a 5-minute walk.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

C. H. Chelo Reviews

8.2

Very good

9.0

Cleanliness

9.0

Location

8.6

Staff & service

7.8

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 127 out of 342 reviews
Rating 8 - Good. 146 out of 342 reviews
Rating 6 - Okay. 51 out of 342 reviews
Rating 4 - Poor. 11 out of 342 reviews
Rating 2 - Terrible. 7 out of 342 reviews

Reviews

6/10 Okay

Sing

Liked: Cleanliness, staff & service
ok place to stay overnight for a budget
Stayed 3 nights in Sep 2025

8/10 Good

Laurens

Liked: Cleanliness, staff & service, property conditions & facilities
Ideale locatie en alles in de buurt.
Stayed 5 nights in Jul 2025

10/10 Excellent

Chesare

Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio y tranquilo y cercas de todo, muy buena ubicación
Stayed 10 nights in Jun 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but small.
Stayed 4 nights in Sep 2025

10/10 Excellent

Fernanda

Liked: Cleanliness
No hay recepción prácticamente está solo y es autoservicio por lo que si necesitas algo pues no hay quien te ayude. Está muy cerca de gran via y hay tiendas y lugares para comer muy accesible
Stayed 2 nights in Sep 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, se nos olvidó algo y rápidamente nos contactaron, súper buena ubicación.
Stayed 2 nights in Jul 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent
Stayed 2 nights in Mar 2025

6/10 Okay

Diana

Liked: Cleanliness, staff & service
Midden in het centrum plus aardig personeel
Stayed 5 nights in Mar 2025

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, room comfort
O Hostel tem uma ótima localização para a Gran via. Confortáve.
Stayed 2 nights in May 2025

10/10 Excellent

MARIA FERNANDA

Liked: Cleanliness, amenities, property conditions & facilities
Es de fácil acceso porque está cerca del metro y gran vía.
Stayed 2 nights in Mar 2025

8/10 Good

Yumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located good area, near from downtown. few minutes from the supermarket. Stuffs are nice and kind.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super bien

Es la Tercera vez que me quedo aquí... Super comunicado.
Stayed 3 nights in Jan 2025

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Bien et central
Stayed 2 nights in May 2025

10/10 Excellent

Pham Hoang Lan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and convenient location!
Stayed 1 night in Nov 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
La señora que me recibió dejó que pudiera guardar mi equipaje antes del check in pues llegué temprano y tuvo mi cuarto listo súper rápido. Súper amable. Muchísimas gracias. Necesitaba un lugar donde dormir una noche de escala en la ciudad sin demasiado lujo y con aire acondicionado para combatir los 40 grados de Madrid y el hotel fue muy conveniente en cuanto relación precio/calidad. La habitación era pequeña y también el baño pero suficiente para un viajero solo. Saludos.
Stayed 1 night in Aug 2025

10/10 Excellent

Renata Liliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização, conseguimos fazer à pé a maioria dos pontos turísticos. Rua super movimentada e tudo muito próximo. Pertissimo da Gran Via. Unico desconforto foi o banheiro, ruim, principalmente para idosos, extremamente pequeno e com banheira na parte do chuveiro, o que dificultava a saída do banho. De resto, muito bom!
Stayed 5 nights in Jun 2025

6/10 Okay

Francisco

Liked: Cleanliness

Buena ubicación

Por calidad precio es aceptable y sobre todo muy buena ubicación
Stayed 2 nights in Jan 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localización y espacio dentro del cuarto. Los empleados son de alta calidad y muy atentos.
Stayed 5 nights in Apr 2025

2/10 Terrible

Mary Jane

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled like mold and the toilet had the paper across to show it was cleaned but when the lid was lifted there was urine and toilet paper in the toilet so obviously not cleaned. I told the staff I could not stay there with mold and they refused to give me a refund for 3 of the 5 nights. I have never had to leave a place before and angry they won’t provide a refund.
Stayed 4 nights in Sep 2025

6/10 Okay

münteha

Otel gran Via bolgesine çok yakın. Sadece uyumak için tercih edilebilecek bir yer
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lugar muito bem legalizado com mercado do lado e próximos da gran via
Stayed 3 nights in Aug 2024

2/10 Terrible

Annita

Disliked: Cleanliness, amenities, property conditions & facilities
Poca sicurezza
Stayed 5 nights in Jul 2025

8/10 Good

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid Maj

Det var bra läge, rent rum, inte så stort men tillräckligt plats för två personer. Det var bara en minus att toaletts dörren nästan genomskinlig. Det finns kaffemaskin i lobbyn för 1euro.
Stayed 4 nights in May 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value, it’s not the Hilton but provides a friendly welcome by the owner, clean comfortable bed and clean shower which is all you need.
Stayed 3 nights in Jul 2024

10/10 Excellent

REMIGIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great like it
Stayed 1 night in Jan 2025