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Hôtel Casón del Tormes by HappyCulture

3.0 star property
Hotel with bars, steps from Gran Via

Choose dates to view prices

In the heart of Madrid, Hôtel Casón del Tormes by HappyCulture offers a vibrant atmosphere with its coffee shop/cafe and arcade/game room. Explore the nearby Royal Palace of Madrid and Plaza Mayor or unwind in the library with free newspapers and WiFi. Guests have praised the helpful staff for making their stay even more enjoyable.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Parking available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Wardrobe
Desk
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Triple Room

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Wardrobe
  • 19 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Wardrobe
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

8.8 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Wardrobe
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Wardrobe
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Wardrobe
Desk
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
Calle Del Rio, 7, Madrid, Community of Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Puerta del Sol - 13 min walk - 1.1 km
  • Prado Museum - 4 min drive - 2.5 km

Getting around

  • Plaza de Espana Station - 2 min walk
  • Madrid Principe Pio Station - 12 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 33 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Ginkgo Restaurant & Sky Bar - ‬2 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Syra Coffee - ‬1 min walk
  • ‪Tapa Spana - ‬2 min walk

About this property

Hôtel Casón del Tormes by HappyCulture

Hotel near Gran Via
Royal Palace of Madrid and Plaza Mayor are located near Hôtel Casón del Tormes by HappyCulture, which provides a coffee shop/cafe, an arcade/games room and a library. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and meeting rooms
  • A 24-hour front desk, a lift and multilingual staff
  • A front desk safe, laundry services and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All 63 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Fridges, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 25 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • 2 bars/lounges
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1965
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 13 for children
  • Self-parking fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Cason Del Tormes Madrid
Casón Tormes
Casón Tormes Madrid
Hotel Casón Tormes
Hotel Casón Tormes Madrid
Hotel Tormes

Frequently asked questions

Is Hôtel Casón del Tormes by HappyCulture pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hôtel Casón del Tormes by HappyCulture?

Self-parking is available for EUR 25 per night.

What time is check-in at Hôtel Casón del Tormes by HappyCulture?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Hôtel Casón del Tormes by HappyCulture?

Checkout is at 11:00 AM.

Where is Hôtel Casón del Tormes by HappyCulture located?

Located in Madrid Centro, this hotel is steps away from Plaza de España - Princesa and Gran Via. Royal Palace of Madrid and Plaza Mayor are also within 15 minutes. Plaza de Espana Station is only a 2-minute walk and Santo Domingo Station is 5 minutes.

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Hôtel Casón del Tormes by HappyCulture Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 422 out of 954 reviews
Rating 8 - Good. 405 out of 954 reviews
Rating 6 - Okay. 90 out of 954 reviews
Rating 4 - Poor. 32 out of 954 reviews
Rating 2 - Terrible. 5 out of 954 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2025

8/10 Good

Md

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping center and transport are close
Stayed 2 nights in Jul 2025

8/10 Good

Wanderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 👌
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great.
Stayed 3 nights in Dec 2024

8/10 Good

Ceaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the center was excellent
Stayed 1 night in Sep 2023

8/10 Good

Chengling

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The location is great, closer to metro station, and you can find a lot of restaurants nearby.

8/10 Good

Randal

Great location to explore Madrid center
Stayed 1 night in Mar 2024

10/10 Excellent

Napoleon

Liked: Amenities
The employees in special Antonio, great service, very good breakfast and very clean room
Stayed 3 nights in Apr 2024

8/10 Good

oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, clean room but a bit outdated, not sound proof rooms. Pillows were not very comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great hotel, clean and friendly staff. Locations is amazing, next to el Palacio Real and La Gran Via.
Stayed 2 nights in Apr 2023

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent. Staff was friendly, professional, and willing to help and suggest places to visit. Rooms are basic but it is what you can expect for the price. Halls carpets should be changed
Stayed 3 nights in Aug 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in Hotel Casón del Tormes. It is in a very central location and close to transport links. We paid in advance for a superior room and the room was very spacious and comfortable. The buffet breakfast was of good quality and had a good range of options including fresh fruit. There was a filtered water machine and a coffee machine (both free) in the lovely hotel lobby. We only stayed 2 nights, but we would have loved to stay for longer.
Stayed 2 nights in Apr 2024

6/10 Okay

Jeffrey

Room a bit dated but reasonably clean and comfortable. Common areas (corridor carpets, etc) on the dirty side. Location good but overpriced. Not much warmth from staff. Meh experience for $385/night.
Stayed 1 night in Sep 2023

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very loud street noise. Garbage cans located outside our window and garbage trucks come in the middle of the night. You could hear noise from nearby rooms and the street.
Stayed 4 nights in Jun 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service
My only complaint would be the Air conditioning, it was tapped at 19 and it would have been OK but it never got to 19 in the room. It got very very warm and was hard to sleep especially with it being 37 outside.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar seguro, cómodo, limpio, bufet es sencillo pero bueno
Stayed 2 nights in Aug 2025

8/10 Good

brenda judith angulo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación
Stayed 3 nights in Aug 2025

10/10 Excellent

Ana Jazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, con una buena ubicación y el personal muy amable.
Stayed 1 night in Aug 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpeza, conforto e localização são os pontos fortes.
Stayed 3 nights in Aug 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracias

Excelente atencion de victor , nos resolvio todo en un instante, perfecta ubicacion para recorrer martid.
Stayed 1 night in Jul 2025

6/10 Okay

Elian

Liked: Staff & service
Location was great, staff was friendly but the facility needs improvement.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super ubicado. El personal de recepción maravilloso trato.
Stayed 1 night in Jul 2025

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour personnels extraordinaires très très sympathique
Stayed 5 nights in Jul 2025

8/10 Good

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Gran atencion del personal, te ayidan con taxis, informacion, el check in rapido. Ubicacion inmejorable. La limpieza excelente en verdad
Stayed 2 nights in Jun 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved it

Great stay!
Stayed 2 nights in Jun 2025