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Dear Hotel Madrid

4.0 star property
Boutique Madrid hotel connected to a shopping centre, steps from Plaza de España - Princesa

Choose dates to view prices

Photo gallery for Dear Hotel Madrid

Terrace/patio
Front of property – evening/night
Staircase
City view from property
Seasonal outdoor pool, open 10:00 AM to 5:00 PM, pool loungers
At Dear Hotel Madrid, immerse yourself in a boutique experience with rooftop views and an international cuisine restaurant. Relax by the poolside bar or swim-up bar, and enjoy WiFi throughout your stay. The hotel's location near Royal Palace of Madrid and Plaza Mayor is just one reason guests rave about this upscale retreat.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is S$265
includes taxes & fees
2 Nov - 3 Nov

Room options

Check availability for these dates

Tonight
Oct 2 - Oct 3
Check availability for tonight Oct 2 - Oct 3
Tomorrow
Oct 3 - Oct 4
Check availability for tomorrow Oct 3 - Oct 4
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, Non Smoking, City View

8.8 out of 10
Excellent
(58 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Memory foam bed
Down duvet
Egyptian cotton bed sheets
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room, City View (High floor)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Premium Room, City View (High floor)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Memory foam bed
Down duvet
Egyptian cotton bed sheets
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Family Room, 2 Bedrooms, Connecting Rooms, City View

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Premium bedding
Memory foam bed
Down duvet
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Luxury Suite, City View (High floor)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Luxury Suite, City View (High floor)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Memory foam bed
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Triple Room, Non Smoking, City View

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Memory foam bed
Down duvet
Egyptian cotton bed sheets
  • 20 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room, Non Smoking, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, Non Smoking, City View

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Memory foam bed
Down duvet
Egyptian cotton bed sheets
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room with Terrace

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room with Terrace

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Premium bedding
Memory foam bed
Down duvet
Egyptian cotton bed sheets
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located near a boardwalk, Dear Hotel Madrid is in Madrid Centro neighbourhood and is connected to a shopping centre. Plaza de España - Princesa and Royal Palace of Madrid are notable landmarks and Madrid Zoo Aquarium is a popular local attraction. Looking to enjoy an event or a match while in town? See what's going on at Bernabéu Stadium. Spend some time exploring the area's activities, including segway rentals/tours.
Visit our Madrid travel guideOpens in a new window
Map
Gran Via 80, Madrid, 28013

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Royal Palace of Madrid - 10 min walk - 0.9 km
  • Plaza Mayor - 11 min walk - 1.0 km
  • Puerta del Sol - 13 min walk - 1.1 km
  • Prado Museum - 3 min drive - 1.8 km

Getting around

  • Plaza de Espana Station - 1 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 24 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪VIPS Plaza de España - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Museo del Jamón - ‬1 min walk

About this property

Dear Hotel Madrid

Upscale boutique hotel near Plaza de España - Princesa
Located close to Royal Palace of Madrid and Plaza Mayor, Dear Hotel Madrid provides a swim-up bar, a poolside bar and a rooftop terrace. The on-site international cuisine restaurant, Nice To Meet You, offers breakfast, brunch, lunch, dinner and children's meals. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool, along with sunloungers and a swim-up bar
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Babysitting (surcharge), a lift and a 24-hour front desk
  • A banquet hall, 1 meeting room and smoke-free property
  • Guest reviews speak highly of the helpful staff and location
Room features
All 162 rooms include comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, heating and daily housekeeping

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9.4 out of 10, Exceptional, 4,357 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 36 per day); discounts available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 22 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nice To Meet You

Things to do

  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • IPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Renovations and closures

The following facilities will be closed during May, October, November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.00 per night.
Cots (infant beds) are available for EUR 20.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 36.00 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 70.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 5:00 PM

Property is also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Frequently asked questions

Does Dear Hotel Madrid have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 5:00 PM.

How much does it cost to stay at Dear Hotel Madrid?

As of 2 Oct, 2025, prices found for a 1-night stay for 2 adults at Dear Hotel Madrid on 2 Nov, 2025 start from S$265.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dear Hotel Madrid pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Dear Hotel Madrid?

Check-in start time: 3 PM; check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Dear Hotel Madrid?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Dear Hotel Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 30 per vehicle applies.

Where is Dear Hotel Madrid located?

Located in Madrid Centro, this boutique hotel is within a 10-minute walk of Plaza de España - Princesa and Royal Palace of Madrid. Puerta del Sol and Plaza Mayor are also within 15 minutes. Plaza de Espana Station is only a 2-minute walk and Santo Domingo Station is 4 minutes.

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Dear Hotel Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1002 reviews
Rating 8 - Good. 258 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were were extremely helpful and lovely. Great comfortable beds, nice clean simple room.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nakis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the roof top restaurant and pool and the views. Restaurant staff at breakfast were great.
The Dear Hotel at night.
Stayed 6 nights in Sep 2025

10/10 Excellent

Anush

Liked: Cleanliness, amenities
Great spot, great service, breakfast was amazing!
Stayed 3 nights in Jul 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to tourist spots and train station
Stayed 2 nights in Sep 2025

8/10 Good

Heribert

Liked: Amenities
Pretty good area, perfect breakfast, rooftop Pool, very friendly service
Stayed 7 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a bargain and lovely location. Would stay here over and over!
Stayed 1 night in Aug 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and service
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and room was outstanding!
Stayed 3 nights in Jul 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, easy to walm to most of the areas in madrid and right next to the metro, which made getting around and to and from the airport really easy, rooftop bar great with lovely views, especially at sunset, pool more for a quick dip and those who want to instagram their experience than for proper swimming but nice to cool off. Staff really welcoming and friendly. Breakfast also good, and with again lovely views.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Very central location and family room for 4 of us was perfect. Very friendly and helpful staff. Definitely will stay again if ever back in Madrid.
Stayed 3 nights in Jun 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. Staff were so friendly and helpful. Room was first class. Literally a few steps from metro entrance. Breakfast was very good with plenty of choice. Rooftop bar was added bonus.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 2 nights in Jul 2025

8/10 Good

Anna

Liked: Staff & service, amenities, property conditions & facilities
Service was great
Stayed 1 night in Jul 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at Dear Hotel. It’s very central to lots of things in Madrid, most importantly it looks over Plaza de España. I appreciated the water filter/fountains on every floor. Will definitely be staying again.
Stayed 6 nights in Jul 2025

2/10 Terrible

Taislene Da silva

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In the photo it looked like a bigger space, but it was extremely cramped, with employees providing services reluctantly!
Stayed 5 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing! Perfect location. Wonderful staff. Clean room Highly recommend if you’re able to get a reservation. We will be back!
Stayed 3 nights in Jul 2025

8/10 Good

Brea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location. Staff was great, we checked in late at night. Misleading about amenities like coffee and snacks (all in vending machines, not free.) No staff at the bar by the pool from 12:00-14:00 while we were visiting. We were placed in a room on the first floor and it was extremely noisy & bright being so close to the street.
Stayed 2 nights in Sep 2025

6/10 Okay

Monica

Liked: Cleanliness, staff & service, amenities
The hotel is in a safe, convenient location — great for shopping, public transportation, and walking around the city. However, the room was disappointing: the bed was uncomfortable, there was noticeable dust throughout (including on the eucalyptus plant), and the bathroom had an unpleasant smell upon arrival with stains on the shower floor and walls. Breakfast was also underwhelming, with limited options and overly oily fried eggs despite the staff’s friendly service. On a positive note, the gifts provided (tote bag, sandals, and wine) were a thoughtful and rare touch that we truly appreciated.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian Norman

Liked: Cleanliness, amenities, property conditions & facilities
Another lovely stay at this first class hotel. Right on the centre of Madrid and metro, bus and taxi outside front door. Really friendly staff and amenities.
Stayed 4 nights in Jun 2025

6/10 Okay

Mike

Disliked: Cleanliness, amenities
Mid hotel at best.
Stayed 2 nights in Jul 2025

6/10 Okay

Maria Isabel

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
No coffee facilities in the room
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and the location is the best!
Stayed 2 nights in Mar 2025

10/10 Excellent

Julien

Liked: Cleanliness, amenities
Everything
Stayed 4 nights in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the suite on the 12th floor! Beautiful and spacious. Super friendly and helpful staff at the front desk.
Stayed 1 night in Apr 2025

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