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H10 Puerta de Alcalá

4.0 star property
Eco-certified hotel with 24-hour business centre and seasonal outdoor pool

Choose dates to view prices

Photo gallery for H10 Puerta de Alcalá

Terrace/patio
Lobby lounge
1 bedroom, down duvets, minibar, in-room safe
Seasonal outdoor pool
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
The current price is S$210
includes taxes & fees
20 Jul - 21 Jul

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, Terrace, City View

1 bedroom, down duvets, minibar, in-room safe

Deluxe Room, Terrace, City View

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Private bathroom
  • Sleeps 1
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds

View all photos for Essential Double

1 bedroom, down duvets, minibar, in-room safe

Essential Double

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed OR 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Superior Room (2 adults + 1 child)

1 bedroom, down duvets, minibar, in-room safe

Superior Room (2 adults + 1 child)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 1 Single Bed

View all photos for Essential Single

1 bedroom, down duvets, minibar, in-room safe

Essential Single

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Room, Terrace

1 bedroom, down duvets, minibar, in-room safe

Classic Room, Terrace

7.0 out of 10
Good
(2 reviews)

Highlights

Terrace
Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

1 bedroom, down duvets, minibar, in-room safe

Superior Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Classic Room

1 bedroom, down duvets, minibar, in-room safe

Classic Room

7.8 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Room

Free toiletries, hair dryer, towels

Classic Room

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for City Room, City View

1 bedroom, down duvets, minibar, in-room safe

City Room, City View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually furnished
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Down duvet
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for City Room, City View

1 bedroom, down duvets, minibar, in-room safe

City Room, City View

9.6 out of 10
Exceptional
(33 reviews)

Highlights

Soundproofed
Individually furnished
Flat-screen TV
Pillow menu
Blackout curtains
Separate bedroom
Down duvet
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Map
Alcala, 66, Madrid, Madrid, 28009

What's nearby

  • WiZink Center - 11 min walk - 1.0 km
  • Prado Museum - 18 min walk - 1.5 km
  • Gran Via - 19 min walk - 1.6 km
  • El Retiro Park - 20 min walk - 1.7 km
  • Puerta del Sol - 3 min drive - 2.1 km

Getting around

  • Principe de Vergara Station - 2 min walk
  • Madrid Recoletos Station - 10 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 21 min drive

Restaurants

  • ‪Horchatería Alboraya - ‬2 min walk
  • ‪Casa Maravillas - ‬2 min walk
  • ‪Cervecería Vergara - ‬3 min walk
  • ‪Hokkaido - ‬3 min walk
  • ‪El Pimiento Verde - ‬3 min walk

About this property

H10 Puerta de Alcalá

Upscale eco-certified hotel near WiZink Center
El Retiro Park and Prado Museum are located near H10 Puerta de Alcalá, which provides a poolside bar, a free daily manager's reception and a terrace. The on-site international cuisine restaurant, Alcala Restaurant, serves breakfast. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), an electric car charging station and coffee/tea in reception
  • A gift shop, concierge services and a lift
  • A banquet hall, a 24-hour front desk and meeting rooms
  • Guest reviews give top marks for the helpful staff and location
Room features
All 138 individually furnished rooms feature thoughtful touches such as pillow menus, as well as amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Eco-friendly cleaning products, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

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The price is S$285
includes taxes & fees
14 Jul - 15 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 25 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Alcala Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 16 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

Frequently asked questions

Does H10 Puerta de Alcalá have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 7:00 PM. The swimming pool is closed seasonally each year from October 15 until May 16.

How much does it cost to stay at H10 Puerta de Alcalá?

As of 2 Jul, 2025, prices found for a 1-night stay for 2 adults at H10 Puerta de Alcalá on 20 Jul, 2025 start from S$209.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is H10 Puerta de Alcalá pet-friendly?

No, only service animals are welcome at the property.

How much is parking at H10 Puerta de Alcalá?

Limited spots are available.

What time is check-in at H10 Puerta de Alcalá?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at H10 Puerta de Alcalá?

Checkout is at noon.

Where is H10 Puerta de Alcalá located?

Located in Salamanca, this eco-certified hotel is within a 10-minute walk of Calle de Alcalá, Paseo de la Castellana, and Puerta de Alcalá. Gran Via and El Retiro Park are also within 1 mile (2 km). Principe de Vergara Station is only a 2-minute walk and Retiro Station is 5 minutes.

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H10 Puerta de Alcalá Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1002 reviews
Rating 8 - Good. 227 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Great hotel
Stayed 3 nights in May 2025

6/10

Good place to stay.
Stayed 7 nights in Apr 2025

10/10

Incredible views and a beautiful place to stay
Stayed 2 nights in May 2025

10/10

The hotel is at walking distance to Museums, shopping and the city park Retiro. A hotel made to serve the modern lifestyle combining business and leisure.
Stayed 2 nights in Jun 2025

10/10

Great place to stay
Stayed 3 nights in Jan 2025

10/10

Location
Stayed 1 night in May 2025

10/10

Great location to get out and explore.
Stayed 2 nights in Mar 2025

10/10

Location was great
Stayed 2 nights in Feb 2025

10/10

lovely hotel in a great location!
Stayed 2 nights in Jan 2025

10/10

Excellent location
Stayed 3 nights in Mar 2025

10/10

Excellent hotel and location
Stayed 2 nights in Dec 2024

10/10

Awesome place to stay
Stayed 4 nights in Dec 2024

10/10

Nice hotel, very well located and helpful staff. Going back when traveling to Madrid.
Stayed 5 nights in Apr 2025

10/10

Great location just across from the park. Staff were very friendly and helpful
Stayed 4 nights in Feb 2025

10/10

Everything was very good
Stayed 2 nights in Apr 2025

8/10

propert was very accessible
Stayed 2 nights in Apr 2025

10/10

It was amazing!
Stayed 1 night in Mar 2025

10/10

Very comfy bed, and always a well staffed reception, staff were attentive and friendly
Stayed 3 nights in Jan 2025

10/10

Excelente
Stayed 3 nights in Apr 2025

8/10

Great location and very good breakfast. Staff is excellent and very servicing. I recommend this hotel
Stayed 4 nights in Jan 2025

10/10

Beautiful hotel, friendly staff. Would definitely stay again on my next trip to Madrid.
Stayed 4 nights in Nov 2024

8/10

Hotel is in a great location for shopping, dining and quick access to the airport.
Stayed 1 night in Oct 2024

10/10

Jorge attended us great, he was very welcoming and everything about our stay was great!
Stayed 1 night in Jan 2025

10/10

Great place ! We will stay again ! Superb value for Money !
Stayed 7 nights in Dec 2024

10/10

I’ve never had a bad experience at an H10 property! Staff at H10 Puerta de Alcalá were outstanding, friendly and helpful. Mentioned a minor problem with the shower leaking to housekeeping and within 10 minutes there was someone there to check it out.
Stayed 2 nights in Apr 2025