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Reviews of Hostal Hispano Gran Vía

2 out of 5
Hostal Hispano Gran Vía
C/ Hortaleza, Nº38 - 2º, Madrid, Madrid

Reviews

8.6

Excellent

Rating 10 - Excellent. 270 out of 587 reviews" "
Rating 8 - Good. 224 out of 587 reviews" "
Rating 6 - Okay. 61 out of 587 reviews" "
Rating 4 - Poor. 21 out of 587 reviews" "
Rating 2 - Terrible. 11 out of 587 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nidal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 2 nights in Apr 2024

4/10 Poor

Wei

Disliked: Staff & service, amenities, property conditions & facilities
Too small!!! They sacrificed space for money and quality so crazy, even no free bottle water and one cup, small table size like a plant supporter. Even no quilt once. Small elevator only for two persons...Be prepared, that you can't see those with their pictures on the web...
Stayed 2 nights in Apr 2024

10/10 Excellent

Borys, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located…clean..and great staff
Stayed 1 night in Mar 2024

6/10 Okay

Manuel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
NOT WHAT EXPECTED. NOT BAD BUT KIND OF BASIC AND UNCOMFORTABLE BECAUSE OF THE LITTLE SPACE.
Stayed 1 night in Mar 2024

6/10 Okay

Alvin

Liked: Cleanliness, amenities, property conditions & facilities
Some staff were helpful and kind. One of the female front desk employees was stern, abrupt, and not really helpful specifically if you would ask help specifically if you were robbed. Lost your cellphone and wallet and nobody to turn too. I find she was really harsh and unprofessional. The facility also lack computer that the guest can use in times of emergency. Also a telephone that you can call internationally.
Stayed 7 nights in Jan 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and reasonably priced.
Stayed 2 nights in Feb 2024

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is in an excellent location for restaurants, coffee bars, and sightseeing. Our room was spacious with a comfortable bed and hot shower. The wifi is great. The downside was the lack of sleep due to noise outside and inside. There was roadwork outside our window with jackhammering every morning at 8:00. It is understandably out of the hotel's control. However, the walls and doors in the room are incredibly thin. We could hear every sound and clearly distinguish conversations from the room next door and the hallway. Other reviews have noted the thin walls.
Stayed 4 nights in Jan 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Juan Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Ceri Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The concierge was excellent. Super helpful, knowledgeable. Also beds v comfortable
Stayed 1 night in Jan 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars 🌟
Excellent location for shops, bars and restaurants. Within walking distance from moat tourist attractions. Exceptionally clean with all you could ask for available, hairdryer, towels etc in foyer. Very friendly reception staff and housekeeping did an excellent job. Would definitely stay again on my next visit to Madrid.
Stayed 4 nights in Jan 2024

2/10 Terrible

PHI

Stayed 7 nights in Jan 2024

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Dangaasuren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
central
Stayed 1 night in Dec 2023

6/10 Okay

Dayami

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Do not recommend
Very small and uncomfortable rooms and the bathroom even worst. Do not recommend
Stayed 3 nights in Dec 2023

10/10 Excellent

Wilmer

Travelled with partner
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

David

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was too small. Alot of family with kids. The kids were loud, crying all night - we could hear it because the walls were too thin. It was hard to go to sleep. After 9pm, there were no staff available to help if you need anything.
Stayed 2 nights in Dec 2023

2/10 Terrible

Feruza

Stayed 2 nights in Dec 2023

8/10 Good

Javier Estuardo

Liked: Cleanliness, staff & service, amenities
Everything was great, not my first time there, however not a good choice on winter time! They never connected the heating on the pm hours regarding my complaints; I left there with a cold due to they negligence! I have to stay in the room with a winter hat and sweater since it was from 0-4 degrees and night and no heat! They have nice blankets but the rooms was cold as ice… again I stay my last days and left with a flu due to the no heat conditions! Very uncomfortable and no good for your health!
Stayed 5 nights in Dec 2023

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is right on Hortaleza Street in Chueca area. Close to everything. The check in. Process was fine and when my room was ready they sent me a text to advise me of it since I flew in to Madrid in the morning.
The room was impeccable and super comfy
Stayed 2 nights in Dec 2023

8/10 Good

ISRAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Sinceramente no me gustó hospedarme ahí. Las paredes son muy finas y puedes escuchar los que están al lado. Me tocó por el lado del balcón y también se escuchaba todo desde afuera. También las cortinas son muy finas y la luz entra casi como si no tuviera. Si me gustó que es muy céntrico, estaba limpio(reservé una habitación con baño privado), y espacioso para una persona. Es primera vez que me quedé en un hostal, no sé si sea normal los contras. Así que le doy un 3/5.
Stayed 3 nights in Nov 2023

4/10 Poor

Manijeh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not bad but it’s not my favorite place
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Ok, convenient location
Walls are thin. Could hear someone in another room snore all night. Had to run a white noise app. Overall, the place was clean, but I did notice a stain on a sheet. It had been washed, but must have been stained permanently. They really should just throw that out.
Stayed 4 nights in Nov 2023

2/10 Terrible

John

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is amazing. Is just perfect
Stayed 1 night in Oct 2023

10/10 Excellent

Luis

Stayed 3 nights in Oct 2023

8/10 Good

Oluwatobi

Stayed 1 night in Oct 2023

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2023

2/10 Terrible

Flor de Maria

Disliked: Staff & service
Stayed 9 nights in Sep 2023

6/10 Okay

Daniela

Travelled with family
Esta bien para pasar 1 noche , pero le falta un poco de higiene . El baño debería estar más limpio y sobre todo mejorar la ropa de cama y almohadas .
Stayed 1 night in Sep 2023

10/10 Excellent

Karen

Liked: Amenities
Well situated in Seville. Quaint and clean
Stayed 2 nights in Aug 2023

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has an excellent location with plenty of opportunities for dinning, shopping and entertainment. I recommended, Acoustic isolation needs significant improvements: you can a lot from neighboring rooms. A trash bin in the bedroom would be nice and trash bags.
Stayed 4 nights in Aug 2023

8/10 Good

Samer

It's was good.
Stayed 3 nights in Jul 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff. Would stay again but thin walls for the wall couple next door having a serious discussion at 1am.
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

dom

Disliked: Staff & service, property conditions & facilities
Located in the LGBT hub. Lots of late night early morning activity & noise. Minimalist rooms. Hot water. Towels. No fridge. TV no work.
Stayed 2 nights in Jun 2023

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Great place, Exellent location, amazing a/c 😜👌everything is close by. Will go again. La Gran via is few steps away.
Stayed 1 night in Jun 2023

10/10 Excellent

Suhanthan, Alpharetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean room and a spacious bathroom. It's not close to the main attractions. But close to Barcelona Sans station and easy access to public transportation. Great value for the price!
Stayed 2 nights in Jun 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities
Líbila se nám lokalita, všude jsme to měli celkem blízko. Na recepci vstřícná obsluha. Nelíbila se nám hlučnost v noci. Také na začátku komplikace s navigací na ubytování. Zaslané info nás zavedlo jinam, bylo nutné řešit navigaci přes telefon.
Stayed 3 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
conveniently located near the center of Madrid
Stayed 10 nights in Jun 2023

6/10 Okay

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities
It is very very close to the Gran Via, which I really liked about it and there are convenience stores in the first floor. I will stay again in this property.
Stayed 3 nights in Jun 2023

10/10 Excellent

Christine

Stayed 2 nights in May 2023

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. We apreciated that we were received for check in very late at night. Nice room
Stayed 1 night in Apr 2023

6/10 Okay

Ahlam

Stayed 2 nights in Apr 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Great location and clean room.
Stayed 3 nights in Apr 2023

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Hostal Hspano Gran Via is located in a vibrant neighborhood in a great location in Madrid! Hotel staff is friendly and parking at nearby garage is helpful and clients receive slight discount. Walls are thin and nightlife active--
Stayed 2 nights in Mar 2023