Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World

5.0 star property
Luxury hotel with full-service spa and health club

Choose dates to view prices

Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World offers a tranquil retreat in central Madrid. Guests enjoy spa treatments, in-room WiFi, lobby coffee, and attentive staff providing babysitting and tour assistance, consistently praised by visitors.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
  • Parking available
  • Room service
The current price is S$471
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 47 of 47 rooms

Premier Room

  • Sleeps 2

Supreme Room Redlevel

  • Sleeps 2

Red Level Junior Suite

  • Sleeps 4

Deluxe Room

8.8 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Colon Penthouse Suite Redlevel

  • Sleeps 4

Junior Suite Red Level

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Junior Suite Red Level

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Castellana Presidential Suite Red Level

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
  • 200 sq m
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite Red Level (2+2)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

One Bedroom Suite Red Level (2+1)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

One Bedroom Suite Red Level (3+1)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Two Bedrooms Suite Red Level

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 90 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Family Grand Supreme

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Family Supreme Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Colon Penthouse Suite Red Level

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Colon Penthouse Suite Red Level (2+2)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Colon Penthouse Suite Red Level (3+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Master Suite Red Level (2+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 90 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

Castellana Presidential Suite Red Level (2+2)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 200 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Castellana Presidential Suite Red Level (3+1)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
  • 200 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room

  • Sleeps 2

Premier Room (3AD)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
  • Sleeps 3
  • 1 Queen Bed

Premier Room (2+1)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
  • Sleeps 3
  • 1 Queen Bed

Supreme Room Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
  • Sleeps 3
  • 1 King Bed

Two Bedroom Suite Red Level (4+1)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
2 bedrooms
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Castellana Presidential Suite Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 3
  • 1 King Bed

Colon Penthouse Suite Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
  • Sleeps 3
  • 1 King Bed

Red Level Two Bedroom Suite

  • Sleeps 6

Premier Room

9.6 out of 10
Exceptional
(27 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Supreme Room

  • Sleeps 2

Master Suite Terrace Red Level

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Master Suite Terrace Red Level (2+1)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
  • 89 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Supreme Room Red Level

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

One Bedroom Suite Red Level Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Grand Supreme Room with Jacuzzi Red Level

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Club Lounge
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Master Suite Red Level

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Supreme

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Plasma TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Down duvet
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Grand Premium Room With Hot Tub Red Level

  • Sleeps 2

Deluxe Junior Suite Red Level

  • Sleeps 5

One-Bedroom Suite Red Level

  • Sleeps 4

Grand Family Room

  • Sleeps 5

Red Level Grand Premium Room With Jacuzzi

  • Sleeps 2

Presidential Penthouse Suite Red Level

  • Sleeps 2

One-Bedroom Master Suite Red Level

  • Sleeps 2

Classic Queen Room

  • Sleeps 2

One-Bedroom Master Suite Red Level

  • Sleeps 2

Supreme Room

  • Sleeps 3

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About the area

Map
Hermosilla 2, Madrid, Madrid, 28001

What's nearby

  • Gran Via - 16 min walk - 1.4 km
  • Prado Museum - 19 min walk - 1.7 km
  • Puerta del Sol - 3 min drive - 1.8 km
  • El Retiro Park - 5 min drive - 2.9 km
  • Plaza Mayor - 5 min drive - 2.9 km

Getting around

  • Colon Station - 4 min walk
  • Madrid Recoletos Station - 5 min walk
  • Madrid (MAD-Adolfo SuĆ”rez Madrid-Barajas) - 19 min drive

Restaurants

  • ‪Ten Con Ten - ‬3 min walk
  • ‪Zuma Madrid - ‬1 min walk
  • ‪Chambao Madrid - ‬1 min walk
  • ‪Papua Restaurante - ‬3 min walk
  • ‪Hermosilla - ‬1 min walk

About this property

Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World

Luxury hotel near U.S. Embassy
Located close to Gran Via and Prado Museum, Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Indulge in a body treatment, a facial and a massage at the on-site spa. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Babysitting (surcharge), outdoor furniture and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 186 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers or deep-soaking baths plus designer toiletries and bidets
  • 37-inch plasma TVs with satellite channels and DVD players
  • Free infant beds, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • "Aduana" Restaurant
  • Balmoral Bar

Things to do

  • Full-service spa
  • Health club
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1953
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with cable/satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 80 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 40 per person
  • Airport shuttle fee: EUR 105 per vehicle (one way)
  • Self-parking fee: EUR 40.00 per day
  • Pet fee: EUR 80 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with MeliĆ” (MeliĆ”)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Melia Fenix Hotel
Gran Melia Fenix Hotel Madrid
Gran Melia Fenix Madrid
Gran Melia Hotel Madrid
Gran Melia Madrid

Frequently asked questions

Is Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World pet-friendly?

Yes, Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World allows dogs (limit 2 total). There's a fee of EUR 80 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World ?

As of 4 Nov, 2025, prices found for a 1-night stay for 2 adults at Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World on 3 Dec, 2025 start from S$471.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World ?

Self-parking is available for EUR 40.00 per day.

What time is check-in at Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World ?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World ?

Checkout is at noon.

Does Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 105 per vehicle applies.

Where is Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World located?

Located in Salamanca, this luxury hotel is within a 15-minute walk of U.S. Embassy and Gran Via. Prado Museum and Puerta del Sol are also within 1 mi (2 km). Colon Station and Serrano Station are within a 5-minute walk.

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Hotel Fenix Gran MeliĆ” - The Leading Hotels of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 1003 reviews
Rating 8 - Good. 184 out of 1003 reviews
Rating 6 - Okay. 49 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel!!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Great location Service was excellent Staff very accommodating
Stayed 1 night in Jun 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were fantastic, incredibly attentive and friendly. Red level was worth the extra and the breakfast was wonderful. Lovely room and amenities.
Stayed 2 nights in Sep 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jun 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great staff service
Stayed 3 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for vacation
Stayed 5 nights in Dec 2024

10/10 Excellent

paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great option if you want to be right smack in the middle of everything
Stayed 3 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and excellent hotel always. The best service and great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing hotel and experience

Amazing facility, service and ambience. We'll be always happy to return to FƩnix Gran Melia. Special thanks to the frontal desk which excelled in tourist support and kindness. Kudos to Antonio, Jean Paul and Santiago at the front door for their assistance and care.
Stayed 5 nights in Mar 2025

10/10 Excellent

Samuel

One of our favorite hotels
Stayed 3 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located to shops and restaurants.
Stayed 8 nights in May 2023

10/10 Excellent

Branavan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property spacious
Stayed 1 night in Aug 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. Location, everything
Stayed 4 nights in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location near cultural activities
Stayed 4 nights in Jul 2023

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel. Great area to be in. Staff was very friendly and helpful. Set up taxi service for us in the morning. I would definitely stay there again.
Stayed 2 nights in Apr 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been going for the past 30 years the best
Stayed 3 nights in Dec 2022

10/10 Excellent

Jully

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent!
Stayed 1 night in Sep 2024

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jun 2024

10/10 Excellent

Moi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time…. Loved it
Stayed 3 nights in Dec 2023

10/10 Excellent

AYSAR

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nicely situated in the Salamanca district, , shopping is just around the corner, there are nice restaurants close by,very elegant area to walk around,well recommended to stay in this hotel. Breakfast is not excepitional and pricy for what they serve.
Stayed 2 nights in Jun 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff on Red Floor were amazingly helpful
Stayed 1 night in Jun 2023