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Reviews of Hotel Liabeny

4 out of 5
Hotel Liabeny
Calle de la Salud 3, Madrid

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1172 out of 1539 reviews" "
Rating 8 - Good. 280 out of 1539 reviews" "
Rating 6 - Okay. 51 out of 1539 reviews" "
Rating 4 - Poor. 19 out of 1539 reviews" "
Rating 2 - Terrible. 17 out of 1539 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Hotel Liabeny. Staff were excellent.
Stayed 4 nights in Apr 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities
Great location but construction works right outside. Efficient and helpful staff. No free drinking water (only from mini bar) or tea/coffee making facility in the rooms which I complained about and was rectified.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kosta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely in the perfect spot for walking around the historic areas of Madrid. It was in the heart of shopping and dining. . Breakfast was great and the restaurant was delicious however the only thing was our room location. We were in room 30 which is one floor up but facing the front. It was loud ALL NIGHT LONG People fighting, garbage trucks and I mean at all hours. 3am 5am. So overall GREAT PLACE. just don’t get a room facing the front
Stayed 4 nights in Apr 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impecable service. We travelled with a baby that needed naps every 2-3 hours, thus it was very convenient to be in a hotel so well located. Also, they offered us a room in a quiet area. They responded to our all questions before the trip on time. Overall one of the best experiences with hotels I ever had.
Stayed 3 nights in Mar 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! It was so easy to get everywhere. Our room was clean. It was ideal for a trip with our son.
Stayed 2 nights in Apr 2024

10/10 Excellent

Zulema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Liabeny on 29 Apr,2024
Thank you so much for your valuation.hotel Liabeny

10/10 Excellent

tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to stay in Madrid, love it
Stayed 1 night in Apr 2024
Response from Hotel Liabeny on 29 Apr,2024
Thank you so much for your comments and feedbackHotel Liabeny

6/10 Okay

Sara

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Thank you
Stayed 3 nights in Apr 2024
Response from Hotel Liabeny on 29 Apr,2024
Thank you so much for your comments and feedbackHotel Liabeny

10/10 Excellent

JORGE, WASHINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Liabeny on 29 Apr,2024
Thank you so much for your valuation.Hotel Liabeny

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay in this hotel but this time I wa a little bid disappointed because I moved from room because the air conditioning was not working and the second room got flooded every time we shower. The staff is very friendly and I have to recognize this hotel is excellent . I have been the 3 times and this is my first time with inconvenients
Stayed 2 nights in Apr 2024
Response from Hotel Liabeny on 29 Apr,2024
Thank you so much for your comments and feedbackHotel Liabeny

10/10 Excellent

Vandana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Early checkin was done.
Stayed 1 night in Apr 2024
Response from Hotel Liabeny on 26 Apr,2024
We appreciate your feedback and commentsHotel Liabeny

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location; extremely friendly and helpful staff. Will definitively stay again.
Stayed 7 nights in Apr 2024
Response from Jose on 24 Apr,2024
Thank you so much for your comments

10/10 Excellent

hamad

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2024
Response from Hotel Liabeny on 26 Apr,2024
We appreciate your feedback and commentsHotel Liabeny

10/10 Excellent

Nina, Northvale

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location spacious rooms
Stayed 3 nights in Apr 2024
Response from Hotel Liabeny on 26 Apr,2024
We appreciate your feedback and commentsHotel Liabeny

10/10 Excellent

Sigfrido

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Apr 2024
Response from Hotel Liabeny on 26 Apr,2024
We appreciate your feedback and commentsHotel Liabeny

10/10 Excellent

Lucemy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and fantastic service!
Stayed 7 nights in Apr 2024
Response from Hotel Liabeny on 24 Apr,2024
Thank you for your comments

10/10 Excellent

Diane

Travelled with family
Liked: Staff & service, amenities
We were very happy with all aspects of the Hotel Liabeny. The room was clean, comfortably and much bigger than I expected which was quite nice since we had our grandaughter with us. The location was very convenient and within walking distance of the Plaza Mayor and the Puerta del Sol as well as many restaurants and bars. The staff was very helpful, friendly and professional. Lastly, the buffet breakfast was wonderful! We will definitely plan on staying here during our next visit. Thank you!
Stayed 2 nights in Apr 2024
Response from Jose on 24 Apr,2024
We really apreciatte your comments.Hotel Liabeny

6/10 Okay

Angel, Aibonito

Liked: Cleanliness, staff & service
El aire de nuestro cuarto estaba dañado.
Stayed 2 nights in Apr 2024
Response from Hotel Liabeny on 26 Apr,2024
Apreciamos su feedback y sus comentarios, lamentamos el incidente, espero pudieran resolverlo rápidamenteHotel Liabeny

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Liabeny on 26 Apr,2024
Thank you for your appreciationHotel Liabeny

10/10 Excellent

Selmarie

Stayed 2 nights in Apr 2024

6/10 Okay

Gabriel

Stayed 2 nights in Apr 2024
Response from Hotel Liabeny on 29 Apr,2024
Thank you much for your valuation

10/10 Excellent

Ariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful , centric hotel
Stayed 2 nights in Apr 2024
Response from Hotel Liabeny on 9 Apr,2024
Thank you!!!

8/10 Good

Concetta, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and walkable to all major attractions. Staff polite and helpful. Very good breakfast buffet with a wide selection of options.
Stayed 4 nights in Apr 2024
Response from Hotel Liabeny on 8 Apr,2024
Thank you

10/10 Excellent

Emma M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A todo el personal del Hotel 10 de 10 por su atención
Stayed 7 nights in Mar 2024
Response from Jose on 24 Apr,2024
Agradecemos mucho sus comentarios

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel well located, looks recently renovated. Metro station Sol very close by. Staff was very helpful and polite. My only complain is that I wish they had a coffee maker in the room. I know you can rent one from the hotel ($15 euros a night, very expensive in my opinion) but it would be nicer to have it in the room.
Stayed 3 nights in Apr 2024
Response from Hotel Liabeny on 8 Apr,2024
Thank you for your email.

4/10 Poor

George

Travelled with family
Liked: Cleanliness, amenities
The hotel was in a central location, however close to construction and gatherings of homeless people. The property and room were clean and in very good condition. Although I had asked for a quite room, I was given a room that was subject to high internal noise due to elevator vibrations and continuous slamming of service room doors by (probably) staff late into the night. Also, based on a previous stay in another room, not a quite hotel at all
Stayed 3 nights in Mar 2024
Response from Hotel Liabeny on 8 Apr,2024
I'm sorry you didn't like the hotel. Best regards,

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel in a perfect spot; beautiful and comfortable room with air conditioner and everything needed for comfort
Stayed 1 night in Mar 2024
Response from Hotel Liabeny on 1 Apr,2024
Thank you for your feedback!!

10/10 Excellent

sasan

Stayed 3 nights in Mar 2024
Response from Hotel Liabeny on 26 Apr,2024
Thank you for your appreciationHotel Liabeny

10/10 Excellent

Li

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close sol, metro and train. Good breakfast.
Stayed 4 nights in Mar 2024
Response from Hotel Liabeny on 1 Apr,2024
Thank you for your feedback!!

10/10 Excellent

Milena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2024
Response from Hotel Liabeny on 1 Apr,2024
Thank you for your feedback!!

10/10 Excellent

Susana de los

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Liabeny on 20 Mar,2024
Muchas gracias por su valoración

10/10 Excellent

Wilfredo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Hotel Liabeny on 20 Mar,2024
Thank you for your feedback!!!

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Liabeny on 20 Mar,2024
Muchas gracias por su valoración

10/10 Excellent

kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was quite spacious and the bed was comfy, the location was great the only thing missing to make it perfect would have been a kettle to make a cup of tea but otherwise it was great and the staff were amazing also
Stayed 3 nights in Mar 2024
Response from Hotel Liabeny on 17 Mar,2024
Thank you for your comment.

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Liabeny on 14 Mar,2024
Muchas gracias por su valoración!!!

10/10 Excellent

Estella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and in the perfect location.
Stayed 6 nights in Feb 2024
Response from Hotel Liabeny on 14 Mar,2024
Thank you for your comments and feedback

10/10 Excellent

RICHARD, West Hartford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything's as expected.
Stayed 4 nights in Mar 2024
Response from Hotel Liabeny on 14 Mar,2024
Thank you for your comments

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Hotel Liabeny on 14 Mar,2024
Muchas gracias por su valoración!!!

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Liabeny superb. Stayed there 7 days as a solo traveler. Staff are very professional, rooms are immaculate clean, and very peaceful. I Felt safe in the area, with walking distance to shopping area, and many restaurant options to eat. I highly recommend this Hotel.
Stayed 6 nights in Feb 2024
Response from Hotel Liabeny on 14 Mar,2024
Thank you for your comments and feedback

10/10 Excellent

Mamdouh

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff!
Stayed 2 nights in Mar 2024
Response from Hotel Liabeny on 14 Mar,2024
Thank you for your comments

10/10 Excellent

Tahira, Highland Park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite and helpful.
Stayed 7 nights in Feb 2024
Response from Hotel Liabeny on 8 Mar,2024
thank you for your kind comment

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, centrally located. Rooms were great, breakfast was really nice, and you can literally walk to any of the main areas of the city from here - can't wait to come back
Stayed 4 nights in Feb 2024
Response from Hotel Liabeny on 8 Mar,2024
thank you for your kind comment

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service
Nice place!
Stayed 3 nights in Mar 2024
Response from Hotel Liabeny on 8 Mar,2024
thank you

10/10 Excellent

Yousef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. parking garage
Stayed 2 nights in Feb 2024
Response from Hotel Liabeny on 8 Mar,2024
thank you for your kind comment

8/10 Good

Sachi

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Feb 2024
Response from Hotel Liabeny on 8 Mar,2024
Thank you

10/10 Excellent

Caroline

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient, safe
Stayed 6 nights in Feb 2024
Response from Hotel Liabeny on 8 Mar,2024
thank you for your feedback

10/10 Excellent

guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , very good ubication and in this time ; les us make the check in earlier , after a fly of 11hrs .Super gratefull.
Stayed 1 night in Feb 2024
Response from Hotel Liabeny on 8 Mar,2024
thank you for your kind comment

8/10 Good

IRIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Feb 2024
Response from Hotel Liabeny on 26 Feb,2024
thank you

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and breakfast. Very convenient to all attractions. Excellent service. The negatives: outside noise was really loud every night until 5:00am, view was of garbage and construction, shower was a little difficult to keep from getting water on the bathroom floor. We would stay again if we were given a quiet room.
Stayed 4 nights in Feb 2024
Response from Hotel Liabeny on 23 Feb,2024
Thank you for your review.

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walking distance from Madrid main tourist attractions.
Stayed 1 night in Jan 2024
Response from Hotel Liabeny on 23 Feb,2024
Thank you very much for your review.