Melia Madrid Serrano

Hotel with a seasonal outdoor pool, steps from U.S. Embassy

Choose dates to view prices

Where to?

Dates

November 2025

7

December 2025

Seasonal outdoor pool, open noon to 7:00 PM, pool umbrellas

Melia Madrid Serrano, in central Madrid, offers a sophisticated haven with sun loungers by the seasonal pool. Guests enjoy in-room WiFi, lobby coffee, and bar drinks. The helpful staff and excellent property condition consistently earn high marks.

Wonderful

Popular amenities

Pool
Bar
Gym
Room service

includes taxes & fees

30 Nov - 1 Dec

Room options

Check availability for these dates

Tonight

Nov 7 - Nov 8

Tomorrow

Nov 8 - Nov 9

All rooms

1 bed

2 beds

3+ beds

Showing 48 of 48 rooms

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Premium Connecting Room

Sleeps 4

Family Room

Sleeps 3

Communicated Room (Premium)

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

50 sq m
Sleeps 4
2 Queen Beds OR 4 Twin Beds

The Level Room

Wonderful

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

LCD TV

Pillow menu

26 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Premium Room (The Level)

Wonderful

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

LCD TV

Pillow menu

32 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Premium Room, Bathtub (Grand, The Level)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

32 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

Junior Suite (The Level)

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

LCD TV

40 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Supreme Room

Excellent

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

25 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Premium Room, Bathtub (Grand, The Level, (2+2))

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

LCD TV

Pillow menu

32 sq m
Sleeps 4
1 Double Bed OR 2 Twin Beds

Triple Room

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Sofa bed - double

26 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

Premium Room, Bathtub (Grand, The Level, (2+1))

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

LCD TV

Pillow menu

32 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

Junior Suite (The Level (2+2))

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

LCD TV

40 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Junior Suite (The Level (3+1))

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

LCD TV

40 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Communicated Room (Premium, (4+1))

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

50 sq m
Sleeps 5
2 Queen Beds OR 4 Twin Beds

Premium Room (The Level, (3 Ad))

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

LCD TV

Pillow menu

32 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Premium Room (The Level, (2+1))

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cots/infant beds

LCD TV

Pillow menu

32 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds

Family Room (3+1)

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

28 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Supreme Room

Sleeps 2

Melia Room, Patio Garden View

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

22 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Melia Room, Exterior View

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

22 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Premium Room, Bathtub (The Level)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

32 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Premium Room, Bathtub (The Level, (2+1))

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

32 sq m
Sleeps 3
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite (The Level)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Separate bedroom

50 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Suite (The Level, (2+2))

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Separate bedroom

49 sq m
1 bedroom
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Communicated Room (Supreme)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

46 sq m
Sleeps 4
2 Queen Beds OR 4 Twin Beds

Communicated Room (Melia, The Level)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

2 bedrooms

46 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Twin Beds

Communicated Room (Grand Premium, The Level)

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

40 sq m
Sleeps 4
2 Queen Beds OR 4 Twin Beds

Junior Suite The Level

Sleeps 4

Melia Room

Sleeps 2

Premium Room

Sleeps 2

Family Room

Very good

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

25 sq m
Sleeps 3
1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

Melia Twin Room

Sleeps 2

Melia King Room

Sleeps 2

The Level Twin Room

Sleeps 2

The Level Double Room

Sleeps 2

The Level Grand Premium Twin Room

Sleeps 2

The Level Suite

Sleeps 4

The Level Premium Room

Sleeps 3

Melia Room Patio Garden View

Sleeps 2

Melia Room Exterior View

Sleeps 2

Premium The Level With Bathtub

Sleeps 3

The Level Suite

Sleeps 2

Supreme King Room

Sleeps 2

The Level Junior Suite

Sleeps 2

Melia Room

Wonderful

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

22 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Premium Room

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Connecting rooms available

Free cots/infant beds

LCD TV

Pillow menu

Premium bedding

25 sq m
Sleeps 2
1 Queen Bed OR 2 Twin Beds

Grand Premium The Level Con Banera

Sleeps 2

The Level Room

Sleeps 2

About the area

Calle de Claudio Coello, 139, Madrid, Madrid, 28006

What's nearby

Movistar Arena - 3 min drive - 2.2 km
Gran Via - 3 min drive - 2.2 km
Bernabéu Stadium - 4 min drive - 2.5 km
Puerta del Sol - 4 min drive - 2.9 km
El Retiro Park - 6 min drive - 4.0 km

Getting around

Nunez de Balboa Station - 6 min walk
Madrid Recoletos Station - 20 min walk
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 12 min drive

Restaurants

‪Makkila Serrano - ‬2 min walk
‪federal - ‬2 min walk
‪Asador de Aranda - ‬2 min walk
‪East Crema Coffee - ‬2 min walk
‪29 Fanegas - ‬2 min walk

About this property

Melia Madrid Serrano

Upscale hotel near U.S. Embassy

Located close to Movistar Arena and Bernabéu Stadium, Melia Madrid Serrano provides a terrace, dry cleaning/laundry services and car hire on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.

Other perks at this hotel include:

A seasonal outdoor pool, along with sunloungers and pool umbrellas
Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
Babysitting (surcharge), a front desk safe and free newspapers
A computer station, tour/ticket information and luggage storage
Guest reviews give top marks for the helpful staff and first-rate property condition

Room features

All 340 rooms offer comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.

More amenities include:

Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and hairdryers
LCD TVs with satellite channels
Free infant beds, electric kettles and heating

Similar properties

1 bedroom, premium bedding, down duvets, memory-foam beds

Free WiFi
Restaurant
Air conditioning
Gym

includes taxes & fees

30 Nov - 1 Dec

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Offsite parking available (EUR 25 per day)
Parking on site (EUR 25 per day)

Food and drink

Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 17.50 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Arado

Things to do

Bicycle tours
Gym
Seasonal outdoor pool
TV in common areas

Family friendly

Babysitting (surcharge)
In-room cot
Laundry facilities
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services

Business services

24-hour business centre
5,640 square feet of conference space
Computer station
Meeting rooms

Outdoors

Pool loungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Lift (160 centimetre wide door)
Magnifying mirror
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible restaurant

More

1 building
7 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1975
Eco-friendly cleaning products used
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Free cot
Pillow menu

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

LCD TV with cable/satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Minibar
Room service

More

Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Heating
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 17.5 for children
Self-parking fee: EUR 25 per day
Nearby parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property provides central air conditioning and heating (availability based on the season).

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

The seasonal pool will be open from 25 May to 10 September

Pool access available from noon to 7:00 PM

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Meliá Madrid Serrano Hotel

Meliá Galgos Hotel

Melia Galgos Hotel Madrid

Meliá Galgos Hotel Madrid

Meliá Galgos Madrid

Melia Hotel Galgos

Meliá Serrano Hotel

Meliá Serrano

Meliá Galgos

Meliá Madrid Serrano Galgos

Meliá Madrid Serrano

Melia Madrid Serrano Hotel

Melia Madrid Serrano Madrid

Melia Madrid Serrano Hotel Madrid

Frequently asked questions

Does Melia Madrid Serrano have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from noon to 7:00 PM.

How much does it cost to stay at Melia Madrid Serrano?

As of 7 Nov, 2025, prices found for a 1-night stay for 2 adults at Melia Madrid Serrano on 30 Nov, 2025 start from S$308.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Madrid Serrano pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melia Madrid Serrano?

Self-parking is available for EUR 25 per day.

What time is check-in at Melia Madrid Serrano?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Melia Madrid Serrano?

Checkout is at noon.

Where is Melia Madrid Serrano located?

Located in Salamanca, this hotel is within 2 mi (3 km) of U.S. Embassy, Bernabéu Stadium and Movistar Arena. Gran Via and Prado Museum are also within 2 mi (3 km). Nunez de Balboa Station is 6 minutes by foot and Gregorio Maranon Station is 9 minutes.

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Melia Madrid Serrano Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Lina

16 Oct, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

GREAT stay for families !! Great location!

Stayed 1 night in Oct 2025

10/10 Excellent

Beata

27 Oct, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 1 night in Oct 2025

10/10 Excellent

Fernando

22 Jun, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location

Stayed 2 nights in Jun 2025

6/10 Okay

Lorena

27 Sept, 2025

Liked: Staff & service

The hotel is very well located. The breakfast is very good and the staff friendly. Our room needed updating, smelled like mold and was a bit noisy.

Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

13 Sept, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was perfect and conventiently located to many areas of interest in town. I would HIGHLY recommend.

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

24 Apr, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel, fabulous breakfast, great service from check in to check out

Stayed 3 nights in Apr 2025

10/10 Excellent

Marina

4 Aug, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent

Stayed 2 nights in Jul 2025

8/10 Good

Alex

4 Mar, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food is great

Stayed 2 nights in Mar 2025

10/10 Excellent

Marco

19 Nov, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Location ia very convenient

Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel Roberto

30 Jun, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel Roberto

30 Jun, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great

Stayed 2 nights in Jun 2025

10/10 Excellent

Ambar

17 Jan, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very friendly and helpful. Very clean. Close to all the shops and restaurants. Would definitely stay here again.

Stayed 2 nights in Jan 2025

8/10 Good

Santiago

13 May, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente Service, lo

Stayed 2 nights in May 2025

10/10 Excellent

Geraldine

5 Apr, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente todo

Stayed 3 nights in Mar 2025

10/10 Excellent

O.

28 Sept, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a very good stay. The place is central and provides easy access to other parts of the time.

Stayed 4 nights in Sep 2024

10/10 Excellent

Gloria

18 Jun, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff!

Stayed 3 nights in Jun 2024

10/10 Excellent

Ivan

1 Oct, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was excelent!

Stayed 1 night in Sep 2024

8/10 Good

Andres

1 May, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great located hotel, with magnificent breakfast. Rooms could be upgraded and bathrooms could be cleaned much better. Reserved a queen bed and received a 2 twin bedroom

Stayed 1 night in Apr 2025

10/10 Excellent

Perla

8 Jul, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Melia is wonderful!

Stayed 2 nights in Jun 2024

6/10 Okay

Kimberly

4 Jul, 2025

Liked: Cleanliness

Disliked: Amenities

Overall a ok but what I hoped for. It’s a 3 star hotel, only 4 star for the pool I suppose. Strong sewage for in rooms, tiny bathrooms, little amenities, needs maintenance, bad service in bars, friendly staff but slow check in.

Stayed 2 nights in Jul 2025

10/10 Excellent

Natalia

12 Oct, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient when you want to spend most of your time in the Salamanca neighborhood.

Stayed 2 nights in Sep 2024

8/10 Good

John

23 Oct, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I used to live in the area, so it was familiar and, like the rest of Madrid, easy to navigate.

Stayed 7 nights in Oct 2024

10/10 Excellent

Elaine Paffili

9 Dec, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente.

Stayed 2 nights in Nov 2024

10/10 Excellent

Inash

17 May, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An excellent stay

Good location to the city center. Clean, big, and comfortable room and bathroom. Fast check-in and out. Wonderful and variety in breakfast!! Front desk people not so friendly but the dinning staffs were fabulous. It was a excellent stay.

Stayed 3 nights in May 2024

6/10 Okay

Jacobus

19 Jun, 2025

Pool needs help! where's the staff? or the people?

Good area, nice breakfast but the pool lacks soul. Where are the people? Where is the staff? Why don't you make this a hip and happening area? There is a bar but there is no bartender and there are very few people... not in the good way.

Stayed 1 night in Jun 2025

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