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Petit Palace Plaza del Carmen

4.0 star property
Hotel with a 24-hour front desk, steps from Preciados Street

Choose dates to view prices

Located close to Preciados Street and Puerta del Sol, Petit Palace Plaza del Carmen provides dry cleaning/laundry services and car hire on-site. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is S$213
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Minibar, in-room safe, desk, soundproofing

Standard Double Room

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Attic Room

Minibar, in-room safe, desk, soundproofing

Attic Room

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
Soundproofed rooms
Air-conditioning
Blackout drapes/curtains
Hairdryer
Private bathroom
Minibar
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Minibar, in-room safe, desk, soundproofing

Quadruple Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Blackout drapes/curtains
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Basic Double Room

Minibar, in-room safe, desk, soundproofing

Basic Double Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hairdryer
Private bathroom
Minibar
Digital channels
Daily housekeeping
Soundproofed rooms
Air-conditioning
Hairdryer
Private bathroom
Minibar
Digital channels
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Balcony

View from room

Quadruple Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hairdryer
Private bathroom
Minibar
Balcony
Soundproofed rooms
Air-conditioning
Free cots/infant beds
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Bunk Bed

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About the area

Map
Plaza del Carmen, 4, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Prado Museum - 13 min walk - 1.1 km
  • El Retiro Park - 6 min drive - 3.2 km

Getting around

  • Gran Via Station - 4 min walk
  • Madrid Recoletos Station - 19 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive

Restaurants

  • ‪TAKOS - ‬1 min walk
  • ‪Txapela - ‬2 min walk
  • ‪100 Montaditos - ‬2 min walk
  • ‪Dunkin' Coffee - ‬2 min walk
  • ‪All U Can Eat - ‬3 min walk

About this property

Petit Palace Plaza del Carmen

Upscale hotel near Preciados Street
Located close to Puerta del Sol and Gran Via, Petit Palace Plaza del Carmen provides dry cleaning/laundry services and car hire on-site. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike hire and multilingual staff
  • Smoke-free property, a front desk safe and a lift
  • Concierge services, a 24-hour front desk and a TV in reception
Room features
All guest rooms at Petit Palace Plaza del Carmen have comforts, such as laptop-compatible safes and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Smart TVs with digital channels
  • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 25 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers central heating or air conditioning, depending on the season.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 March

Property is also known as

Hotel Petit Palace Plaza del Carmen
Hotel Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen
Petit Palace Plaza del Carmen Madrid
Hotel Petit Palace Plaza Carmen Madrid
Hotel Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Madrid
Petit Palace Plaza Carmen
Petit Palace Plaza Carmen Hotel Madrid
Petit Palace Plaza Carmen Hotel
Petit Plaza Del Carmen Madrid
Petit Palace Plaza del Carmen Hotel
Petit Palace Plaza del Carmen Madrid
Petit Palace Plaza del Carmen Hotel Madrid

Frequently asked questions

Is Petit Palace Plaza del Carmen pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Petit Palace Plaza del Carmen?

As of 8 Nov, 2025, prices found for a 1-night stay for 2 adults at Petit Palace Plaza del Carmen on 30 Nov, 2025 start from S$212.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Petit Palace Plaza del Carmen?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Petit Palace Plaza del Carmen?

Checkout is at noon.

Where is Petit Palace Plaza del Carmen located?

Located in Madrid Centro, this hotel is steps away from Preciados Street and Puerta del Sol. Gran Via and Lope de Vega Theatre are also within 10 minutes. Gran Via Station and Callao Station are within a 5-minute walk.

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Reviews

Petit Palace Plaza del Carmen Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 403 out of 899 reviews
Rating 8 - Good. 343 out of 899 reviews
Rating 6 - Okay. 109 out of 899 reviews
Rating 4 - Poor. 31 out of 899 reviews
Rating 2 - Terrible. 13 out of 899 reviews

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and accommodating. Maria and Silvia really stood out with their hospitality. Place was very clean, safe and close to everything, well centralized. Highly recommended. I would definitely stay here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Convenient to multiple food and sightseeing options.
Stayed 2 nights in Mar 2025

8/10 Good

Mandip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, helpful staff, great location.
Stayed 3 nights in Apr 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great hotel : Sandra was excellent
Stayed 2 nights in Feb 2023

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely hotel. Well located. Staff are all very friendly and helpful. Would stay again.
Stayed 2 nights in Feb 2023

8/10 Good

Darwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd trip to Madrid. We had stayed around this area before so specifically chose this hotel for its proximity to the Gran Via and the Chueca neighborhood, our favorite for drinks and fun. The hotel was nice, room was clean however a bit tight.
Stayed 2 nights in Dec 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, clean rooms. Perfect location. Good value.
Stayed 2 nights in Feb 2023

8/10 Good

YARIEL DOMINGUEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff are friendly, just a little noisy at night
Stayed 6 nights in Feb 2023

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
A quiet boutique hotel in a fantastic location. The beds are comfortable and the shower very modern. European size room but has everything efficiently organized. Friendly, helpful staff and a wonderful breakfast.
Stayed 5 nights in Aug 2022

10/10 Excellent

ROHIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awesome stay. Small boutique hotel, walking distance to everything. Strong wifi, awesome shower, excellent breakfast. Local (very affordable) restaurant downstairs and open late. Pizza was very good and beer is cheap. The only negative is the pack of bums that camp outside the Plaza del Carmen work zone smoking and drinking all night long. They’re loud at times but not much the hotel can do.
Stayed 3 nights in Apr 2023

6/10 Okay

Autumn

Liked: Cleanliness
When we arrived to the hotel we found it difficult to get to it due to the construction around the hotel. Finally we got there and figured out where to park our rental car. The room was really warm. The air conditioner was working but not that great. The did provide us with a fan which helped. One thing I noticed is the room door did not automatically lock when we left. So we had to insert the key to lock the door. That’s not normal for most rooms so I’m glad I noticed before we left. I did like the location of this hotel because we could walk everywhere.
Stayed 3 nights in Jun 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No lleve mascotas
Stayed 2 nights in Oct 2025

8/10 Good

vicky

Liked: Cleanliness, staff & service, property conditions & facilities
SÍ, Amable, regular, no sé
Stayed 6 nights in Oct 2025

10/10 Excellent

Jaime Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 2 nights in Oct 2025

4/10 Poor

Lucia

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Los muebles de el lobby de entrada están manchados y sucios, tienen un solo elevador y cuando llegamos estaba en reparación. La habitación oscura, con dos columnas inmensas a un lado pintadas de color madera y superficies rugosa. Una ventana grande que daba hacia un techo/terraza interno todo sucio. Habían dos camas plegadas a un lado de la pared que se les veía parte de las sábanas. El aire acondicionado no funcionaba. El área de desayuno tenía unos muebles de hierro, de los de terraza, muy incómodos. El principal problema es que lo ofrecen como 4 estrellas y el hotel no llega a 2 estrellas
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El persona fue amable, el hotel está bien ubicado, es central y también tranquilo. El desayuno es muy bueno.
Stayed 2 nights in Oct 2025

6/10 Okay

Gerardo

Liked: Cleanliness, staff & service, amenities
There was a flashing green light in the ceiling that didn’t let me sleep.
Stayed 3 nights in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. The front desk was the best. They were helpful and nice. It was super dog friendly and our dog loved seeing the smiling faces of the staff everyday! The hotel is centrally located and had great accommodations. Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of El Centro but still offering peaceful stay. Staff was EXCELLENT. Very kind to me and my family. Can’t go wrong; lovely small hotel but every care taken for a great stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Heydi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es súper bonita , muy limpia , el personal de recepción súper amable !
Stayed 3 nights in Sep 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Propiedad básica pero con todo lo que necesitas para llegar de hacer tu día por Madrid y descansar. Camas muy cómodas, instalaciones bien mantenidas y limpieza. Me quedé tres noches y las disfruté mucho, está a solo 3-5 min caminando de dos estaciones de metro muy conectadas, la Sol y la Gran Vía. Te llevan a casi todos los destino que desees visitar, además a distancia de 4-5 min caminando de las tiendas de la Gran Vía. Me sorprendió la amabilidad del personal, muy atentos todos desde nuestra llegada las chicas de recepción con las las trate, todas me ayudaron en una u otra cosa desde darnos la habitación antes de la hora de check in hasta conseguir el útil o día que nos dieran desayuno antes de la hora porque salíamos temprano. Roxana quien nos atiende en el desayuno fue súper amable y servicial además de que sus desayunos tenían un sazón muy casero. Delicioso el desayuno bufete incluye fruta fresca, zumos, leche, huevo, jamones, pan, café delicioso. En fin, cuando regrese creo que elegiría sin dudarlo esta hotel de nuevo. Una disculpa que no tome el nombre de las chicas de recepción pero todas fueron espectaculares en su atención hacia mi esposa y a mi. Gracias !
Stayed 3 nights in Aug 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos atendieron súper bien en este hotel, las instalaciones impecables y la ubicación es excelente ! Definitivamente volvería a este hotel 👍👍👍
Stayed 1 night in Aug 2025