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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.0/5 Very Good
835 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Map

Explore the area

Popular LocationMuseo Nacional Centro de Arte Reina Sofia13 min walk
Popular LocationEl Retiro Park17 min walk
Popular LocationPrado Museum10 min drive
AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)22 min drive

Choose dates to view prices

  • Standard Double Room (2 adult + 1 child)

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 3
    More detailsStandard Double Room (2 adult + 1 child)
  • Double Room (extra bed)

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 3
    More detailsDouble Room (extra bed)
  • Standard Double or Twin Room

    Room amenities

    • 22 sq m
    • City view
    • Sleeps 2
    More detailsStandard Double or Twin Room
  • Junior Suite

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 2
    More detailsJunior Suite
  • Double Room (Breakfast Included)

    Room amenities

    • City view
    • Sleeps 2
    More detailsDouble Room (Breakfast Included)
  • Family Room

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 4
    More detailsFamily Room

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Madrid

Located in Madrid's Atocha neighbourhood, Rafaelhoteles Atocha is in the city centre and near a metro station. Museo Nacional Centro de Arte Reina Sofia and Prado Museum are cultural highlights, and travellers looking to shop may want to visit Gran Via Street and Principe Pio. Looking to enjoy an event or a game? See what's going on at WiZink Center or The Magic Box.

Visit our Madrid travel guide
Map
Popular Location

What's nearby

  • Museo Nacional Centro de Arte Reina Sofia - 13 min walk
  • Paseo del Prado - 13 min walk
  • El Retiro Park - 17 min walk
  • Prado Museum - 10 min drive
  • Thyssen-Bornemisza National Museum - 10 min drive

Getting around

  • Madrid Delicias Station - 8 min walk
  • Palos de la Frontera Station - 8 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 22 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves breakfast, lunch and dinner.

About this property

Rafaelhoteles Atocha

4-star Madrid hotel in Atocha, near Museo Nacional Centro de Arte Reina Sofia
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, coffee/tea in a common area and conference space. All 245 soundproofed rooms feature free WiFi and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include room service (during limited hours) and flat-screen TVs.
Rafaelhoteles Atocha offers 245 forms of accommodation with minibars and a safe. 32-inch Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, bidets and complimentary toiletries.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitisation guidelines of Measures to reduce infection (Spain)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
Masks and gloves available
Temperature checks available for guests
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 22 per night
  • Electric car charging station
  • Limited parking spaces
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 16.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 12 meeting rooms
  • Conference centre (11485 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Climate control (heating)
  • Linens

Bathroom

  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 16.00 per person (approximately)
  • Self-parking fee: EUR 22 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Frequently asked questions

Can I cancel my reservation for free at Rafaelhoteles Atocha and receive a full refund?
Yes, Rafaelhoteles Atocha offers free cancellation on select room rates, because flexibility matters! Please refer to Rafaelhoteles Atocha cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for EUR 22 per night. Limited spots are available.
What time is check-in at this property?
Check-in is from 2:00 PM to anytime.
What time is check-out at Rafaelhoteles Atocha?
Checkout is at noon.
Where is Rafaelhoteles Atocha located?
Located in Atocha, this hotel is within a 15-minute walk of Atocha Station Memorial, Museo Nacional Centro de Arte Reina Sofia and Lavapies. El Retiro Park and Prado Museum are also within 1 mile (2 km). Palos de la Frontera Station is 8 minutes by foot and Delicias Station is 10 minutes.

Guest reviews

Overall score and ratings for Rafaelhoteles Atocha

4.0
Very Good
5 - Excellent
269
4 - Good
393
3 - Okay
113
2 - Mediocre
46
1 - Poor
14
4.3
Cleanliness
4.1
Service and Staff
3.9
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel had everything I needed, and nothing of what I didn’t. Really pleased with the service. I’ll be back...

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

2/5

  • Liked: Cleanliness
  • Disliked: Amenities, property conditions & facilities

Not even a hot water kettle available at hotel. bathroom is so poorly designed it floods every time one takes shower. we asked for recommendations for multiple things but the reception staff kept saying “ no idea”. one of the reception lady was particularly rude when we asked if they could help us find some small hlasses for wine that we hv ordered from hotel restaurant on 31st night to take to our room. The lady very rudely said “no” and then said i might take Some plastic glasses are kept in the reception area for water, and told me not to take more than I need, as if I am a child and I want to play with the glasses.

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Stay in Madrid

Excellent 4 night stay. 10 minute walk to main train station. Our family of 4 stayed in the family room with the two extra sofa beds. Very clean room and plenty of space. Nice bathroom with bathtub. Low price for the high quality of room and services received. Will book this hotel again when staying in Madrid.

Stayed 4 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Nothing unique, everything was okay. But a bit far from everything. Nothing really within walking distance.

Stayed 5 nights in Dec 2019