- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel had everything I needed, and nothing of what I didnโt. Really pleased with the service. Iโll be back...
Stayed 1 night in Feb 2020
Photo gallery
Guest reviews
Very Good
835 reviews
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Gym
- Breakfast Available
- Business Services
Map
Calle Mรฉndez Alvaro , 30, Madrid, Madrid
Explore the area
Museo Nacional Centro de Arte Reina Sofia13 min walk
El Retiro Park17 min walk
Prado Museum10 min drive
Madrid (MAD-Adolfo Suarez Madrid-Barajas)22 min drive
Choose dates to view prices
Standard Double Room (2 adult + 1 child)
Photos of Standard Double Room (2 adult + 1 child)
Standard Double Room (2 adult + 1 child)
More detailsRoom amenities
- 22 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 Double Bed and 1 Single Bed or 3 Single Beds
22 square metres m2 soundproofed room with city and garden views
Internet โ Free WiFi
Entertainment โ 32-inch flat-screen TV with digital channels
Food & Drink โ Room service and minibar
Sleep โ Blackout drapes/curtains and linenBathroom โ Private bathroom, deep-soaking bathtub
Practical โ Safe, desk and phone; free rollaway/extra beds and free cots/infant beds available on request
Comfort โ Daily housekeeping and climate-controlled heating and air conditioningSmoking And Non-Smoking
Double Room (extra bed)
Photos of Double Room (extra bed)
Double Room (extra bed)
More detailsRoom amenities
- 22 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 30
Room details
1 Double Bed and 1 Single Bed or 3 Single Beds
22 square metres m2 soundproofed room with city and garden views
Internet โ Free WiFi
Entertainment โ 32-inch flat-screen TV with digital channels
Food & Drink โ Room service and minibar
Sleep โ Blackout drapes/curtains and linenBathroom โ Private bathroom, deep-soaking bathtub
Practical โ Safe, desk and phone; free rollaway/extra beds and free cots/infant beds available on request
Comfort โ Daily housekeeping and climate-controlled heating and air conditioningSmoking And Non-Smoking
Standard Double or Twin Room
Photos of Standard Double or Twin Room
Standard Double or Twin Room
More detailsRoom amenities
- 22 sq m
- City view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed or 2 Single Beds
22 square metres m2 soundproofed room with city and garden views
Internet โ Free WiFi
Entertainment โ 32-inch flat-screen TV with digital channels
Food & Drink โ Room service and minibar
Sleep โ Blackout drapes/curtains and linenBathroom โ Private bathroom, deep-soaking bathtub
Practical โ Safe, desk and phone; free cots/infant beds available on request
Comfort โ Daily housekeeping and climate-controlled heating and air conditioningAccessibility โ Wheelchair-width doorways, wheelchair accessible, low-height door lock, low-height plug sockets in bathroom, low-height work surface and sink, accessible bath, wheelchair-accessible bathroom vanity and grab bar in bath
Need to know โ No rollaway/extra beds available
Smoking And Non-Smoking
Junior Suite
Photos of Junior Suite
Junior Suite
More detailsRoom amenities
- 37 sq m
- City view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Queen Bed or 2 Single Beds
37 square metres m2 soundproofed room with city and garden views
Internet โ Free WiFi
Entertainment โ 32-inch flat-screen TV with digital channels
Food & Drink โ Room service and minibar
Sleep โ Blackout drapes/curtains and linenBathroom โ Private bathroom, deep-soaking bathtub
Practical โ Safe, desk and phone; free cots/infant beds available on request
Comfort โ Daily housekeeping and climate-controlled heating and air conditioningNeed to know โ No rollaway/extra beds available
Smoking And Non-Smoking
Double Room (Breakfast Included)
Photos of Double Room (Breakfast Included)
Double Room (Breakfast Included)
More detailsRoom amenities
- City view
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 20
Room details
1 Double Bed or 2 Single Beds
Views of the city and garden
Internet โ Free WiFi
Entertainment โ 32-inch flat-screen TV with digital channels
Food & Drink โ Room service and minibar
Sleep โ Blackout drapes/curtains and linenBathroom โ Private bathroom, deep-soaking bathtub
Practical โ Safe, desk and phone; free cots/infant beds available on request
Comfort โ Daily housekeeping and climate-controlled heating and air conditioningNeed to know โ No rollaway/extra beds available
Smoking And Non-Smoking
Family Room
Photos of Family Room
Family Room
More detailsRoom amenities
- 34 sq m
- City view
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 2Max children: 2
Room details
1 Queen Bed and 2 Single Sofa Beds
34 square metres m2 room with city views
Internet โ Free WiFi
Entertainment โ 32-inch flat-screen TV with digital channels
Food & Drink โ Room service and minibar
Sleep โ Blackout drapes/curtains and linenBathroom โ Private bathroom, deep-soaking bathtub
Practical โ Safe, desk and phone
Comfort โ Daily housekeeping and climate-controlled heating and air conditioningNeed to know โ No cots (infant beds) or rollaway/extra beds available
Non-Smoking
The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Madrid
Located in Madrid's Atocha neighbourhood, Rafaelhoteles Atocha is in the city centre and near a metro station. Museo Nacional Centro de Arte Reina Sofia and Prado Museum are cultural highlights, and travellers looking to shop may want to visit Gran Via Street and Principe Pio. Looking to enjoy an event or a game? See what's going on at WiZink Center or The Magic Box.
Visit our Madrid travel guideWhat's nearby
- Museo Nacional Centro de Arte Reina Sofia - 13 min walk
- Paseo del Prado - 13 min walk
- El Retiro Park - 17 min walk
- Prado Museum - 10 min drive
- Thyssen-Bornemisza National Museum - 10 min drive
Getting around
- Madrid Delicias Station - 8 min walk
- Palos de la Frontera Station - 8 min walk
- Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 22 min drive
Restaurants
- Where to eat
- Venue 1 โ Serves breakfast, lunch and dinner.
About this property
About this property
Cleaning and safety practices
Cleaning and safety practices
Enhanced cleanliness measures
Enhanced cleanliness measures
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)
Enhanced cleanliness are washed at 60ยฐC or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property
Social distancing
Social distancing
Social distancing measures in place
Safety measures
Safety measures
Hand sanitiser provided
Masks and gloves available
Temperature checks available for guests
Personal protective equipment worn by staff
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: EUR 22 per night
- Electric car charging station
- Limited parking spaces
- Local area shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee 7:00 AMโ10:30 AM on weekdays and 7:00 AMโ11:00 AM on weekends: EUR 16.00 per person
- 1 restaurant
- 1 bar
- Room service available
- Coffee/tea in a common area
Things to do
- 24-hour fitness centre
Family friendly
- Dry-cleaning service
- Laundry facilities
- Soundproofed rooms
Conveniences
- ATM/banking services
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Reception hall
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 12 meeting rooms
- Conference centre (11485 square feet of space)
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
- TV in reception
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Climate control (heating)
- Linens
Bathroom
- Bidet
- Deep-soaking bathtub
- Designer toiletries
- Hairdryer
- Shower/bathtub combination
- Towels
Entertainment
- 32-inch flat-screen TV
- Digital channels
Food and drink
- Minibar
More
- Desk
- Phone
- Safe
- Soundproofing
Policies
Policies
Check-in
Check-in
Check-in between 2:00 PM and anytime
Minimum check-in age - 18
Check-out
Check-out
Check-out before noon
Special check-in instructions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Access methods
Access methods
Staffed front desk
Pets
Pets
Pets not allowed
Children and extra beds
Children and extra beds
Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Payment types at the property
Payment types at the property
Important information
Important information
Optional extras
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: EUR 16.00 per person (approximately)
- Self-parking fee: EUR 22 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Safety features at this property include a smoke detector.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
- Personal protective equipment, including masks and gloves, will be available to guests.
- The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
We should mention
Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Frequently asked questions
Guest reviews
4.3
Cleanliness
4.1
Service and Staff
3.9
Amenities
4.1
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
- Liked: Cleanliness
- Disliked: Amenities, property conditions & facilities
Not even a hot water kettle available at hotel. bathroom is so poorly designed it floods every time one takes shower. we asked for recommendations for multiple things but the reception staff kept saying โ no ideaโ. one of the reception lady was particularly rude when we asked if they could help us find some small hlasses for wine that we hv ordered from hotel restaurant on 31st night to take to our room. The lady very rudely said โnoโ and then said i might take Some plastic glasses are kept in the reception area for water, and told me not to take more than I need, as if I am a child and I want to play with the glasses.
Stayed 3 nights in Dec 2019
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Stay in Madrid
Excellent 4 night stay. 10 minute walk to main train station. Our family of 4 stayed in the family room with the two extra sofa beds. Very clean room and plenty of space. Nice bathroom with bathtub. Low price for the high quality of room and services received. Will book this hotel again when staying in Madrid.
Stayed 4 nights in Dec 2019
- Liked: Cleanliness, amenities, property conditions & facilities
Nothing unique, everything was okay. But a bit far from everything. Nothing really within walking distance.
Stayed 5 nights in Dec 2019