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Reviews of room00 Ventura Hostel

2 out of 5
room00 Ventura Hostel
C/ Ventura de la Vega, 5, Madrid, Madrid

Reviews

8.2

Very good

Rating 10 - Excellent. 89 out of 210 reviews" "
Rating 8 - Good. 75 out of 210 reviews" "
Rating 6 - Okay. 30 out of 210 reviews" "
Rating 4 - Poor. 5 out of 210 reviews" "
Rating 2 - Terrible. 11 out of 210 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

LOK ADRIAN CLETUS

Stayed 3 nights in Jan 2024
Response from room007 Ventura hostel on 21 Mar,2024
Hola Adrian! Muchas gracias por puntuarnos con una muy buena nota! Nos alegra saber que tu estancia con nosotros ha sido agradable, esperamos volver a verte de nuevo pronto, un saludo, room00 Ventura staff.

2/10 Terrible

Yuriy

Disliked: Amenities, property conditions & facilities
I would not recommend
Stayed 4 nights in Jan 2024
Response from room00 Ventura hostel on 21 Mar,2024
Hola Yuriy!Gracias por tomarte el tiempo para dejarnos una puntuación. Nos entristece mucho no haber cumplido tus expectativas, trabajaremos duro para mejorar día a día un poco más. Un saludo, room00 Ventura staff

10/10 Excellent

Muhammad Yasir

Stayed 1 night in Oct 2023
Response from room00 Ventura hostel on 21 Mar,2024
Hola Muhammad! Muchas gracias por puntuarnos con la nota máxima! nos alegra saber que tu estancia con nosotros ha sido agradable, esperamos volver a verte de nuevo pronto, un saludo, room00 Ventura staff.

10/10 Excellent

Stylianos

Stayed 1 night in Aug 2023
Response from room007 Ventura hostel on 2 Oct,2023
Muchas gracias por confiar en nosotros durante tu reciente visita a Madrid y por valorar tu experiencia. Nos hace muy felices saber que tuviste una estancia agradable con nosotros. Te enviamos un saludo esperando tu visita de nuevo pronto. Equipo de room007 Ventura.

2/10 Terrible

Salma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the quallity of the installations is horrible
Response from room007 Ventura hostel on 18 Oct,2023
Hello Salma, We appreciate the time taken to write to us and tell us your opinion. We take your comment into account for future improvements. Sincerely. room007 Ventura staff

8/10 Good

Nellie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Closer hostel
We were told the same day we were arriving Madrid that they had a last minute inconvenience with the hostel at Ventura location and we were sent to the Chueca location. I had personally picked the Ventura location since we were only there for 2 days and I had already planned places to visit near that location. We stayed at the Chueca Hostel, the room was comfortable, it was clean and staff was friendly, so at least that was good. Nevertheless, we did pass by the Ventura location and realized it is closed. I had read reviews of people claiming this had happened to them but I thought that is was only in specific cases, but this hostel is definitely closed, and they tell you last minute so you don't have any other option but to stay at Chueca. Its misleading publicity and it is wrong. Booking this hostel shouldn't even be allowed. Now, if you don't mind staying at the Chueca location, it is a good option for a few days.
Stayed 2 nights in Nov 2021
Response from room007 Ventura hostel on 18 Oct,2023
Hello Nellie, We appreciate you taking the time to write to us.We regret the inconvenience with the reservation and the change of establishment. We had a maintenance incident and we were able to offer you a more comfortable alternative for your stay. We understand your situation and we hope that for your next stay we exceed your expectations. Receives a warm greeting. room007 Ventura staff

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK, HOTEL IS CLOSED
Awful. I booked the hotel room on the same day I was going to be staying at it. Go to the hotel and it is all boarded up and closed due to Covid. Why are they selling rooms to a closed hotel!? I eventually contact someone from the hotel who tells me to walk to a different hotel that is 15 minutes away and that the rooms are in "there superior category" and therefor will be nicer. Not the case. The room was certainly not nicer and the bathroom was open plan which made for a very cold shower in tbe morning, the tv was broken too and the decor was no where near as nice as the original room we booked. The only good thing was that we at least had a comfy bed. VERY DISAPPOINTING.
Stayed 1 night in Nov 2020
Response from room007 Ventura hostel on 18 Oct,2023
Hello Ashley,We appreciate the time taken to write to us.We are sorry for the inconvenience with your reservation. We had to offer you an alternative accommodation due to a maintenance incident at that time.We take your comments into account for future improvements. Sincerely.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was big and clean. The staff helpful. However the price was a bit higher than expected for a fostel.
Stayed 1 night in Oct 2019
Response from Room007 Ventura Staff on 5 Nov,2019
Dear guest, Thank you very much for your kind review, we hope to see you again in the future. Best regards

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Room007 Ventura
Amazing service, stylish and clean rooms. Fantastic restaurant
Stayed 3 nights in Oct 2019
Response from Melina Room007 Ventura Staff on 20 Oct,2019
Gemma, Thank you so much for sharing your experience at Room007. Hope you come back soon!

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
My and my other 3 friends checked in at 1 am. Checking in took around 15 minutes even though there was no one else waiting in line. A few hours after in the late morning, the water was cut off and no one had informed us about this. No announcement on paper or in-person was given to me or any one else in my room. When I went downstairs to inquire about it, the receptionist told me that the repair people were called to do a repair, but they had just confirmed that same morning that they would be doing the repair between 12-4 pm that day. I asked why no one had informed us about this, but the receptionists simply said they themselves had just been informed that same morning. At the very least, I would have really appreciated some one knocking on our door or slipping a piece of paper under our door as soon as they found out about the repair man coming. Or at least, an email sent to me before checking in stating that there MAY be a water interruption during my stay - but I got none of that. At the end of our stay, I asked for a discount since all 4 of us staying in the room had to go out without being able to shower, or wash of faces, or brush our teeth for one of the days during our 3-day stay. Needless to say, no discount was offered or given to us. The room itself was tiny for 4 people, head space in the bunk beds was also lacking and the toilet, shower and sink were fully separated from each other. Sink water splashed everywhere! Overall, my stay was a bit disappointing.
Stayed 3 nights in Aug 2019
Response from Manuel, Room007 Ventura on 4 Oct,2019
Dear guest, We apologize for the inconvenieces during your stay due to unexpected problems with the water. Obviusly it was not planned, thats why we didn't contact you before your arrival. However there was a failure in our procedure if we didnt inform during the stay. We Will be glad if in the future you give us a second change to change your perception about us. In case that you want to come back whenever, contact the Hostel and ask for me. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2019
Response from Manuel on 17 Jul,2019
Muchas gracias por tu valoración! Un saludo,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and modern room
Room was more spacious than expected with separate seating area and large terrace. Glass walls to bathroom means room is better suited to couples!
Stayed 1 night in Jan 2019
Response from room007 Ventura hostel on 18 Oct,2023
Muchas gracias por confiar en nosotros durante tu reciente visita a Madrid y por valorar tu experiencia. Nos hace muy felices saber que tuviste una estancia agradable con nosotros. Te enviamos un saludo esperando tu visita de nuevo pronto. Equipo de room007 Ventura.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay!
I can't believe this hostel was so affordable - it was very clean, the location was great and the front desk staff are very friendly. I liked that the toilet and shower are in different "rooms." They also offered breakfast pastries & coffee/juice for 2 euros. Two complaints: you have to press a button in the shower every 30 seconds to keep it on & the wifi wasn't stable. Other than that, it was a great stay!
Stayed 3 nights in Dec 2018
Response from room007 Ventura hostel on 18 Oct,2023
Hello, Thank you very much for trusting us during your recent visit to Madrid and for rating your experience. It makes us very happy to know that you had a pleasant stay with us. We send you our greetings and look forward to your visit again soon. room007 Ventura team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from room007 Ventura hostel on 18 Oct,2023
Hola, Muchas gracias por confiar en nosotros durante tu reciente visita a Madrid y por valorar tu experiencia. Nos hace muy felices saber que tuviste una estancia agradable con nosotros. Te enviamos un saludo esperando tu visita de nuevo pronto. Equipo de room007 Ventura.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Don’t expect the best
Hostel is located in a great location that is walking distance from the city centre. The hostel is clean and smells great. Each bed has its own light and outlet which is nice. Because of the reviews and rate of this hostel I had high expectations. Unfortunately the staff at the front desk are not the friendliest and really need to work on hospitality skills. They are not very welcoming or kind so it creates a rigid and cold ambiance. The wifi is not that strong and you can’t sit up in the bunk beds. There is a €2 charge to use the luggage room after check out.
Stayed 1 night in Aug 2018
Response from room007 Ventura hostel on 18 Oct,2023
Hello,We appreciate the time taken to write to us. We take into account your comments and suggestions for future improvements. We hope to exceed your expectations on your next stay with us. room007 Ventura staff

10/10 Excellent

Kurt, Tucson, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Puerta del Sol. Super-friendly staff! Cool hostel. Very clean and great interior design. They have a luggage storage room if you arrive early or want to keep your luggage there after check out. Loved it!
Stayed 2 nights in Jul 2018
Response from room007 Ventura hostel on 18 Oct,2023
Hello Kurt, Thank you very much for trusting us during your recent visit to Madrid and for rating your experience. It makes us very happy to know that you had a pleasant stay with us. We send you our greetings and look forward to your visit again soon. room007 Ventura team.

8/10 Good

B P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great home base for exploring Madrid
Great hostel, full of character! Friendly and helpful staff, great deal on dinner at the attached restaurant. Super convenient to visiting the Sol district and the palace and cathedral on foot or by train. Room spacious and bright, great facilities, our only objection that the "double" bed was actually two singles pushed together - not very conducive to snuggling up in bed! One tip - skip the 2€ breakfast deal unless you just want an easy meal; the breakfast was plentiful but pretty average compared with the amazing food to be found all over Madrid.
Response from room007 Ventura hostel on 18 Oct,2023
Hello, Thank you very much for trusting us during your recent visit to Madrid and for rating your experience. It makes us very happy to know that you had a pleasant stay with us. We send you our greetings and look forward to your visit again soon. room007 Ventura team.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and excellent location
I booked a double room with private bathroom and shower. It's located on the first floor facing the terrace so it's very noisy at night. Location is excellent. One girl at front desk can speak pretty good English but the rest is a bit difficult to communicate with as most Spanish people don't speak English. If you don't mind the noise and crowds at reception, it's a cheaper central place to consider compared to hotels. If you need good sleep, go somewhere else. Shower and water is a pain in the butt - you have to keep pressing the buttons every 5-10 seconds. I will not return to this place.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 007 Ventura Hostel was a pleasant experience. Clean rooms and close to all of the major attractions.
Stayed 3 nights in Jul 2017
Response from Anakarina Receptionist on 15 Jul,2017
Hello, First of all, thank you for your good review. We are happy that your stay was a pleasant one. We hope to have you soon again!

8/10 Good

Jose Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
The hostel is clean and near the centre of the city. The rooms are small. Our room was directly over an open area over the bar. The a/c didn't work, so we had to have the windows open. The bar closed at 2AM, with the last patrons only leaving g by 2:30. Not much sleep that night.

10/10 Excellent

Verabel, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place int he heart of the city
This place is amazing. It simple, affordable but extremely clean, fun and welcoming. We shared a 4-people room with my husband and our kids ages 3 and 5, and it was great. The place is in a very central location, 5-10 minute walk to Prado museum, 5 minutes to Sole, and 10-15 to the Royal Palace - can't get better than that. There is a great restaurant on the premises.

8/10 Good

winnie, KL, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location & good for short stay
Location, location and location. We were given a map with complete infor of the attractions as well as the route to go about. we covered everything in 2 days. With family of 5, we were given a private room consists of 3 bunk bed. private and just enough as we only needed a place to rest. 24 hours front desk with helpful and cheerful staffs.

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Great location, very good bar & restaurant
Short stay with friends. Excellent value for price

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from room007 Ventura hostel on 19 Oct,2023
Muchas gracias por confiar en nosotros durante tu reciente visita a Madrid y por valorar tu experiencia. Nos hace muy felices saber que tuviste una estancia agradable con nosotros. Te enviamos un saludo esperando tu visita de nuevo pronto. Equipo de room007 Ventura.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great centrally located Hostel
Great value for money, this centrally located Hostel is one to look out for.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great staff
We stayed a few days at this place and tried both, a private room and a 4-bed room. Location is central and the staff are just wonderful. The only negative is the noise from the street below...which was fixed with a pair of Earplugs :) Highly recommend it.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great double room, spacious and en suite.
Response from room007 Ventura hostel on 19 Oct,2023
Thank you very much for trusting us during your recent visit to Madrid and for rating your experience. It makes us very happy to know that you had a pleasant stay with us. We send you our greetings and look forward to your visit again soon. room007 Ventura team.

8/10 Good

tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would stay dere again .bed a bit small.

8/10 Good

dan erich, tel aviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
central and good hostal in madrid
perfect place for a modest couple . very central and near to atocha and museum prado lot restaurants and good restaurant in hostal

10/10 Excellent

Ingi, Hungary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the city.
Very nice, kind and helpful staff. Only some walk-minutes from the city center. Many nice little restauranst near at hand. I can recommend it also for families. The price-value rate is very good.

10/10 Excellent

weidi x.

Liked: Cleanliness, staff & service, room comfort
Awesome business trip
Hotel is on a very good location. Directly on the city and near of some big supermarkets. Our room had a little kitchen, which is good if you want to prepare some tea for your winter outdoor activities. The staff was very friendly and helpful. The WiFi was very strong and had about 4 or 5 access points. I loved my stay, about 2 days in a row, and will return whenever possible.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Close to the metro station, and also many main attractions (e.g. Sol) The staff are nice and helpful.

8/10 Good

Joseph, London

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget hostel.
Great budget hostel. Comfortable. GOod service. GOod location

6/10 Okay

Mateusz, Berlin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Acceptable value for money
pros: - very good location - friendly and helpful staff - english speaking cons: - we got two single beds instead of queen size bed which we booked - during the first night there was a party in rooms around us lasting till 7 am which made sleeping impossible - shower requires you to press this ridiculous button each 15 seconds to keep water going - despite daily cleaning it is not very clean

10/10 Excellent

Fhaa, B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next door to the City Centre, Sol

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was rude: male staff. Didn't receive the room that I had asked for in the reservation.

10/10 Excellent

Saeed, Avondale, PA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room for the price and location.
Great clean cheap rooms, in the heart of Madrid.

10/10 Excellent

E, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Friendly staff, clean room and AC!
We had a great time! Clean room, nicely styled hotel, friendly staff, great location to all three major museums, and AC!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and rooms
Everything about this place I give 2 thumbs up except for the faucet and shower. Yes, it saves water but is extremely hard to use.

8/10 Good

Jeisen, South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Amazing, just three small issues ;-)
What an amazing place to stay. As you walk in you don't really feel a 'hostel' presence. It's young, vibrant and hip and the people at the desk even spoke Portuguese ( not common in Spain!!) We booked a double room, which was very comfortable and clean. It's near all the major places and the metro stations of Sol and Sevilla are really close. I would suggest you take the Metro to Sol and continue straight down to the Hotel. There were only two small issues1) There isn't much signage showing the Hostel off, we walked all the way down and up again. So keep a look out for the place 2) When showering the water goes off, this is to save water (yes its green and environment, but irritating) 2) Our room was near a bar downstairs. It's not a major complaint as Madrid is the party capital, but the noise was a bit too much when we arrived at 4am. So if you want some peace and quiet, make sure you don't book this room. Other than that, James Bond has nothing on Ventura 007!! :D

10/10 Excellent

Austin, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
We stayed here for one night before flying out from Madrid the following morning. It is a hostel, but a comfortable and well-equipped one. The front desk staff are very nice and helpful. Its beds are surprisingly comfortable, and the decor hip and well-designed. Its breakfast is good and reasonably priced. It is quiet and located in a great part of Madrid. The one thing that was unclear from the site is that they do not have their own airport shuttle. You actually have to walk about ten minutes away to catch a shared bus in the city, which would have been nice to know with 60 kilos of baggage. However, it wasn't that big of a deal, and next time I'm in Madrid I'd love to stay here again.

10/10 Excellent

River Putnam

Liked: Cleanliness, staff & service
Hostel
This was the first time I stayed in a youth hostel. We stayed as a family in a 4 person room (two bunk beds). It was all right and a good new experience. One of the staff gave us a walking tour for tips that was good. She recommended a nearby restaurant called La Taberna del Marciano on Calle Cadiz 4. It was a good value for the menu del dia. I recommend the restaurant. This is definitely a youth hostel, so I don't think business travelers would like it. It is about a 20 - 25 minute walk from the Atocha train station.

10/10 Excellent

christian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
We stayed in a fantastic private room with ensuite bathroom at a similar cost of a shared dorm and equal to hotel standards. The hostel is in a really good location only minutes from Sol and a short walk to everywhere else with restaurants and bars also close by. The staff are also great even after rolling in roaring drunk at 6am on new years morning! The kitchen area is a little poor as its just two microwaves and a vending machine with loads of ashtrays but only a few plates and cups to fight over.

6/10 Okay

Manuel

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
La ventana que daba a la calle no se podía cerrar i se oía toro el ruido de coches. Después en la habitación 12 había un ruido constante i permanente durante 24 horas del sistema de tubería (quizás de la climatización o a saber) Después la decoración podría estar más lograda i todo un poco más curioso no parece que con los beneficios se le dé. I tan solo una pintada al año. Las sabanas i toallas perfecta.
Stayed 1 night in Apr 2024
Response from room00 Ventura hostel on 29 Apr,2024
Hola Manuel! Gracias por tomarte el tiempo para dejarnos una puntuación. Nos entristece mucho no haber cumplido tus expectativas y tomamos nota de lo que nos has dicho para mejorar a futuro. Un saludo, room00 Ventura staff.

10/10 Excellent

Francisco Javier

Stayed 3 nights in Feb 2024
Response from room007 Ventura hostel on 21 Mar,2024
Hola Francisco Javier! Muchas gracias por puntuarnos con la nota máxima! nos alegra saber que tu estancia con nosotros ha sido agradable, esperamos volver a verte de nuevo pronto, un saludo, room00 Ventura staff.

2/10 Terrible

Daniel

Stayed 5 nights in Jan 2024
Response from room00 Ventura hostel on 21 Mar,2024
Hola Daniel!Gracias por tomarte el tiempo para dejarnos una puntuación. Nos entristece mucho no haber cumplido tus expectativas, trabajaremos duro para mejorar día a día un poco más. Un saludo, room00 Ventura staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from room00 Ventura hostel on 21 Mar,2024
Hola, Muchas gracias por confiar en nosotros durante tu reciente visita a Madrid y por valorar tu experiencia. Nos hace muy felices saber que tuviste una estancia agradable con nosotros. Te enviamos un saludo esperando tu visita de nuevo pronto. Equipo de room00 Ventura.

6/10 Okay

Marcelo

Liked: Staff & service
Stayed 6 nights in Nov 2023
Response from room00 Ventura hostel on 21 Mar,2024
Hola Marcelo!Gracias por tomarte el tiempo para dejarnos una puntuación. Nos entristece mucho no haber cumplido tus expectativas esta vez. Trabajaremos duro para que la proxima sea mucho mejor. Un saludo, room00 Ventura staff.

10/10 Excellent

Betzabé

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuve en habitación compartida y la experiencia fue buena, todo aseado y excelente atención.
Stayed 1 night in Nov 2023
Response from room00 Ventura hostel on 21 Mar,2024
Hola Betzabé! Muchas gracias por puntuarnos con la nota máxima! nos alegra saber que tu estancia con nosotros ha sido agradable, esperamos volver a verte de nuevo pronto, un saludo, room00 Ventura staff.