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Aparthotel

The Garden Suites

4.0 star property
Aparthotel with a rooftop terrace, steps from Gran Via

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Photo gallery for The Garden Suites

Porch
View from room
2 bedrooms, minibar, in-room safe, individually decorated
2 bedrooms, minibar, in-room safe, individually decorated
2 bedrooms, minibar, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Outdoor space
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Apartment, 1 Bedroom (Dalia)

Private kitchen

Apartment, 1 Bedroom (Dalia)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed

View all photos for Apartment, 1 Bedroom (Calatea)

2 bedrooms, minibar, in-room safe, individually decorated

Apartment, 1 Bedroom (Calatea)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Apartment, 1 Bedroom (Lobelia)

2 bedrooms, minibar, in-room safe, individually decorated

Apartment, 1 Bedroom (Lobelia)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Duplex, 2 Bedrooms (Orquídea)

2 bedrooms, minibar, in-room safe, individually decorated

Duplex, 2 Bedrooms (Orquídea)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 80 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 King Bed

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About the area

Map
Calle de los Jardines 2, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 13 min walk - 1.1 km
  • Prado Museum - 13 min walk - 1.1 km

Getting around

  • Gran Via Station - 2 min walk
  • Madrid Recoletos Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Tapa Tapa Montera - ‬2 min walk
  • ‪Picalagartos Sky Bar - ‬2 min walk
  • ‪Dunkin´España - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Garden Suites

Aparthotel with a rooftop terrace, steps from Gran Via
This smoke-free aparthotel features a rooftop terrace, concierge services and laundry facilities. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front desk safe. Each apartment has 2 bedrooms and offers free WiFi and a sofa bed. Guests will find a kitchen with a fridge, a stovetop and a microwave. Housekeeping is available on request.
The Garden Suites offers 4 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas and includes queen sofa beds and desks. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, bathrobes, slippers and hairdryers.

This Madrid aparthotel provides complimentary wireless Internet access. 55-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot
  • Travel cot

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Rice cooker

Dining

  • Minibar

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Electrical adapters
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Limited-hour front desk
  • Local maps
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 4 floors
  • 4 units
  • Bicycle rentals
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Calle Montera 32 (Tours & Tickets Civitatis)]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 500 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

The Garden Suites Madrid
The Garden Suites Aparthotel
The Garden Suites Aparthotel Madrid

Frequently asked questions

Is The Garden Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Garden Suites?

This property doesn't offer parking.

What time is check-in at The Garden Suites?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Garden Suites?

Checkout is at noon.

Where is The Garden Suites located?

Located in Madrid Centro, this aparthotel is within a 5-minute walk of Gran Via and Puerta del Sol. Plaza Mayor and Plaza de Santa Ana are also within 10 minutes. Gran Via Station and Sevilla Station are within a 5-minute walk.

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The Garden Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 88 out of 140 reviews
Rating 8 - Good. 28 out of 140 reviews
Rating 6 - Okay. 6 out of 140 reviews
Rating 4 - Poor. 10 out of 140 reviews
Rating 2 - Terrible. 8 out of 140 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Roberto

Disliked: Amenities, communication
There is not a lobby or someone to help you when you get there. No place to leave your luggage if you have to wait for the check in. Hot water wasn't working. So you can't take a shower in that hotel. You call the "person in charge" and no answer. The worst experience!!
Stayed 1 night in May 2025

8/10 Good

Julio

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good spot and very confortable room.
Stayed 1 night in Jun 2024

10/10 Excellent

Anya

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay here, the location is excellent! And the room was neat, we already shared the info with close friends and family and we hope to be back soon! We will def stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Kim Van

Liked: Property conditions & facilities, communication
Disliked: Cleanliness
The apartment was comfortable and clean.
Stayed 3 nights in Aug 2024

8/10 Good

maarten

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super location close to all you need to visit madrid
Stayed 3 nights in Jan 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort, communication
The most noisy place I’ve been to.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness
Great location, great Staff, excellent cleanliness, outstanding place
Stayed 1 night in May 2023

10/10 Excellent

Yu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good facility located at the heart of the city. Lots of restaurants and bars downstairs, as well as a grocery store. Very closed to metra and train station as well. We really enjoyed our stay and would come back when visiting Madrid in the future.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, room comfort, communication

Modern apartment in central Madrid

A great comfortable, modern and spacious apartment with well equipped kitchen. Located very centrally near Gran Via and Sol.
Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort, communication

Great location

After a slight challenge in finding the place, our stay was great. The location is really good because it's basically walking distance to everything in central Madrid. You're steps away from Gran Via and Puerta del Sol. It's also very comfortable due to the size of the unit compared to hotels.
Stayed 2 nights in Apr 2024

8/10 Good

son

Liked: Amenities, property conditions & facilities, communication
Nice area
Stayed 2 nights in Apr 2023

8/10 Good

joe

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, nice room, very loud and noisy at night
Stayed 1 night in Mar 2024

10/10 Excellent

Karim

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great! Awesome location and Andres at the front desk was very helpful! We will definitely be coming back, thanks for a great Madrid stay!!
Stayed 3 nights in Feb 2023

10/10 Excellent

Frank c

Liked: Cleanliness, room comfort, communication

Madrid Spring

Awesome apartment in a great location.
Stayed 1 night in Apr 2023

8/10 Good

Natallia

Liked: Cleanliness, amenities, property conditions & facilities
Nice and spacious apartment, but the area is too noisy! Also, there was some confusion with check-in
Stayed 2 nights in Jun 2024

6/10 Okay

Lauren

Disliked: Cleanliness, communication
Spray for ants in the upstairs bathroom and switch the glass stairs for something safer. Provide guests with earplugs. Other than that, well decorated and great location.
Stayed 2 nights in May 2024

8/10 Good

Behtash

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect just a little busy area at night. If you can’t sleep in busy area, don’t go there; otherwise it’s perfect. Triple glazing required
Stayed 2 nights in Oct 2023

8/10 Good

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property! Just too noisy in the streets outside
Stayed 1 night in Jul 2022

8/10 Good

Ellen

Liked: Cleanliness, communication
Loved the apartment but incredibly LOUD at night due to restaurants and foot traffic outside.
Stayed 4 nights in Sep 2023

10/10 Excellent

Nelson

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and neat!!!
Stayed 3 nights in Sep 2022

2/10 Terrible

gloria

Disliked: Cleanliness, property conditions & facilities, communication
I was so disappointed about his place because it is a beautiful property with a perfect location however it was so Dirty and the upstairs bathroom was clogged and we couldn’t use it. I informed the housekeeper and she didn’t seem concerned. Also the ac units all leaked and my daughter had her purse on a ledge and the ac leaked all the way down the wall to the point the purse and her passport were damaged. Again it’s a shame because if maintained properly it would have been a different experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Near everything and in the middle of excitement. Lots of food options and easy to get to a number of metro stations. The hotel is maxing, a little apartment. You can pick up groceries and cook if you wanted and has a lot of toiletries to use. One of the best places I’ve stayed in a long time
Stayed 4 nights in Sep 2022

10/10 Excellent

Marcos

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything good, only close the window in the night
Stayed 2 nights in Sep 2023

8/10 Good

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
This property is all about location, we enjoyed being on the center of Madrid, we were able to go to so many destinations walking, and then return to our apartment to rest a little bit in the afternoon and then continue the exploring later afternoon and night. It is in the center of a big city so you will hear city noises. Also, they should improve their internet service and the apartment needs some LTC. However, you have a washing machine available that fitted well with our luggage plan, and again, the location is PRIME, it also has a super easy access to metro.
Stayed 3 nights in Apr 2024

8/10 Good

Gabrielle

Liked: Cleanliness, property conditions & facilities, communication
The rooms here are absolutely amazing. The layout of the rooms along with decor feels very luxury. It was also very clean, 10/10 on that front. My issue is with the noise from the street. You are in the middle of a shopping and dining square and it is quite noisy. I thought it would quiet down after midnight when restaurants close, but all through the early morning it was noisy with passersby, restaurants packing equipment etc. Very hard to get a good night’s rest considering.
Stayed 1 night in May 2024