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Overview of The Westin Palace, Madrid

Photo gallery

Guest reviews

4.5 / 5Wonderful
1,341 reviews

Amenities

  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

Popular LocationCongress of Deputies1 min walk
Popular LocationFountain of Neptune2 min walk
Popular LocationThyssen-Bornemisza National Museum2 min walk
AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)17 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Deluxe Room, 2 Single Beds

    Deluxe Room, 2 Single Beds

    Room amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Room, 1 King Bed, Courtyard View

    Deluxe Room, 1 King Bed, Courtyard View

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Premium Room, 1 Queen Bed, City View

    Premium Room, 1 Queen Bed, City View

    Room amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Premium Room, 2 Single Beds, City View

    Premium Room, 2 Single Beds, City View

    Room amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Premium Room, 1 King Bed, City View

    Premium Room, 1 King Bed, City View

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Room, 2 Single Beds

    Executive Room, 2 Single Beds

    Room amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Executive Room, 1 King Bed

    Executive Room, 1 King Bed

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Premium Room, 2 Single Beds, View

    Premium Room, 2 Single Beds, View

    Room amenities

    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Premium Room, 1 King Bed, View

    Premium Room, 1 King Bed, View

    Room amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite, 1 Bedroom

    Junior Suite, 1 Bedroom

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Executive Suite, 1 Bedroom, City View

    Executive Suite, 1 Bedroom, City View

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Executive Suite, 1 Bedroom, View, Corner

    Executive Suite, 1 Bedroom, View, Corner

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Royal Suite, 1 Bedroom, View

    Royal Suite, 1 Bedroom, View

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details

About this area

Madrid

Located in Madrid's Literary Quarter neighbourhood, The Westin Palace, Madrid is in the city centre and near a metro station. Paseo del Prado and Puerta del Sol are notable landmarks, and some of the area's popular attractions include Madrid Zoo Aquarium and Madrid Amusement Park. Looking to enjoy an event or a game? See what's going on at WiZink Center or The Magic Box. Our guests love the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Congress of Deputies - 1 min walk
  • Fountain of Neptune - 2 min walk
  • Thyssen-Bornemisza National Museum - 2 min walk
  • House-Museum of Lope de Vega - 3 min walk
  • Teatro de la Zarzuela - 4 min walk

Getting around

  • Sevilla Station - 6 min walk
  • Madrid Recoletos Station - 13 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 17 min drive

About this property

The Westin Palace, Madrid

Luxury Madrid hotel in Literary Quarter, walk to Thyssen-Bornemisza National Museum
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Additionally, WiFi in public areas, valet parking and coffee/tea in a common area are on-site. All 470 soundproofed rooms feature WiFi and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, minibars and LED TVs.
The Westin Palace, Madrid offers 470 forms of accommodation which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a 24-hour fitness centre.

Awards and affiliations

  • The Westin Palace, Madrid is listed in the 2011 Condé Nast Traveller Top 100 List.

Property amenities

Internet

Available in all rooms: WiFi (EUR 19 per day), Wired Internet (surcharge)
Available in some public areas: WiFi (EUR 19 per day)

Parking and public transport

Valet parking: EUR 38.77 per night
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 39 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Shopping

Family friendly

Cots/infant beds (surcharge)
Dry-cleaning service
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
French
Portuguese
Spanish

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Terrace

Spa

Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Assistive listening devices in meeting rooms
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Cots/infant beds (surcharge)
Hypo-allergenic bedding
Linens
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Deep-soaking bathtub
Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

TV/satellite channels
LED TV
Premium channels

Food and drink

Minibar

More

Access via exterior corridors
Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Soundproofing

Policies

Check-in

Check-in between 3 PM - 1 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Renovations and closures

This property is closed from 18 March 2020 to 12 April 2020 (dates subject to change).

Pets

  • Pets stay for free
  • Dogs only

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per night.
  • Cots (infant beds) are available for EUR 66.0 per night.

Payment types accepted at this property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 39 per person (approximately)
  • Fee for in-room wireless Internet: EUR 19 per day (rates may vary)
  • Fee for in-room wired Internet: EUR 19 per stay (rates may vary)
  • Fee for wireless Internet in public areas: EUR 19 per day (rates may vary)
  • Valet parking fee: EUR 38.77 per night
  • Crib (infant bed) fee: EUR 66.0 per night
  • Rollaway bed fee: EUR 66.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Cash transactions at this property cannot exceed EUR 2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Westin Palace Madrid Hotel
  • Westin Palace Hotel
  • Westin Palace Madrid
  • Westin Palace
  • The Westin Palace, Madrid Hotel
  • The Westin Palace, Madrid Madrid
  • The Westin Palace, Madrid Hotel Madrid
All reviews

Guest reviews

4.5

Wonderful

5 - Excellent
893
4 - Good
317
3 - Okay
78
2 - Mediocre
37
1 - Poor
16
4.6
Cleanliness
4.5
Service and Staff
4.6
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The only day that I would not recommend this hotel is January 31 because they celebrate a New Year party and I was unable to sleep due to the loud music until 5 AM, any other day is great

Stayed 4 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent old world hotel

Magnificent hotel, in the top 2 we have ever stayed in. Breakfast buffet was OFF the charts amazing and under the stained glass dome, very special. Nothing even remotely negative to say. Room had 2 (American) "double" size beds and the hotel had automatically added a roll-away for our 15 year old and it was quite comfortable. The Palace could not be better located, we only used a taxi a couple of times the entire week as we could walk to everywhere we wanted to go. Great city, fantastic hotel A++++

Stayed 7 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2019