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"Real nice, friendly staff"

"The hotel is immaculate with all sort of amenities. The staff were pleasant and helpful. The location in the heart of Punta Arenas cannot be beat."

"Absolutely amazing place. Staff was friendly. Great food. Great view. Perfect location to head to Los Torres. "

"Good room, clean & quiet"

"Pictures don't do justice to the beauty of this property. Gorgeous exterior and perfectly designed and appointed interiors. Luxurious sheets, etc. It even smells great. The staff is extremely accommodating, arranging taxis, storing luggage, and setting out breakfast before regular serving hours when we needed a super early start. Highly recommended. "

"It was a little bit removed from the main strip, which made it quiet and restful.. The service was lovely and it was the best breakfast we had in our trip -simple and delicious. I also has great views of the lake. The dinner was just ok, but we were tired and hungry and appreciated there kitchen staying open late for us! "

"Very nice views and excellent service"

"The hotel is impressive! -one of those rare occasions when you get what it says in the tin!! The building is impressive, the spaces are well-lit, comfortable, facilities are good, staff is super-helpful, the food is amazing, the rooms are spacious. The views are great, short walking distance into town; and you are the doorstep of Torres del Paine! "

"Great spot to stay near Torres del Paine. Service was excellent and very accommodating to our schedule. Room was cleaned daily. Showers had hot water. Dinner was excellent and breakfast was good. Would highly recommend."